My wife damaged her glasses at the hinge preventing her from wearing them. The woman working there…read moremade the glasses serviceable and refused to accept any payment. My next eyeglass purchase will be from her.

I was in dire need of eyeglass repair . The wonderful lady at Professional Opticians took care of…read moreme. I was afraid I would be unable to drive home from our beach house. Without my glasses I'm almost blind boo i

The wait to see the ophthalmologist is ridiculous. I waited almost 3 hours to be told the doctor…read morewas not coming due to car trouble. I returned the next week to wait 4 hours, even though eye tests had already been done. Don't come here if you want to be seen in under 3 hours.

If i could leave "0" stars I would. I scheduled an appointment 3 months in advance, completed all…read moreof my paperwork/intake forms online before before arriving. I arrived 10 minutes early to my appointment and settled up and paid for my visit. I SPECIFICALLY asked the billing receptionist 3 TIMES if this was the entirety of the bill for my visit (as the year prior I had been there for an eye exam and was billed an extra $5.00 in the mail after my visit which neither the mail office or billing office could explain to me this extra charge being billed at a later date) the billing receptionist ASSURED me 3 times this was the entirety of the bill that I would not be receiving any further charges. I then proceeded to wait 1.5 HOURS in the waiting room PAST MY APPOINTMENT TIME to be called back for my appointment. Which was extremely unprofessional. When I was called back my appointment lasted less than 10 minutes. I was briefly seen by the intake person who I clarified why I was there, for a consult on an issue in my right eye. She did not perform any kind of eye exam. I asked if the Optometrist, Dr. Blakemore, would be wearing a masking during my consult with him and explained that I was inquiring because I have been caring for my 92 year-old grandfather who is recovering from Covid and taking extra precautions. She advised me that upon request the Optometrist would wear a mask. I then was taken to another room where I again waited. When Dr. Blakemore arrived he came to the doorway of the room and made a scene about me normal request that my Optometrist wearing a mask and made me feel extremely uncomfortable as he stormed off in a huff to get a mask. When he returned, he had an attitude and was rude. He looked at my eyes for less than 60 seconds and then said it was too difficult to examine them with his mask on. He then proceeded to tell me that the issue I had scheduled a consult for was something commonly seen in "Mexicans" repeatedly. I am a 39 year-old Caucasian American woman. He did not offer any medical advice, any treatment advice and when I inquired trying to find out what I should do going forward to resolve a painful & troubling condition he again repeated his bit about it being a "common Mexican ailment" and told me "He didn't know, he was only filling in there". Literally no actual consult or medical advice after waiting for 1.5 HOURS to be seen and paying $100.00, and to top it off was being told in a racist condescending manner that I had a "Common Mexican Aliment"... unbelievable. Then while I was speaking to him, asking him for help and advice, he got up and walked out without saying anything. I was in shock. The the lady who was in the room with me walked me out and WHISPERED to me in the hall that I should really have it looked at, at least once a year. Seriously?!!! She then told me there was no further payment required as I had already paid the full visit amount. This was the worst & most unprofessional care I have EVER received and I left feeling extremely upset, still concerned with no information how to resolve my painful eye condition except that "it was a common Mexican ailment" and feeling literally robbed of my time & money, and disrespected to a degree that I have never experienced from any health care provider in my life. The cherry on top is now, A MONTH LATER, I just received a additional bill in the mail for a additional charge of $137.00 for this visit!!!!! Even though I SPECIFICALLY clarified 4x (3x with the billing receptionist & 1x with the lady who walked me out) that I was paid in full and would not be receiving any further bills!!!!!

I was on vacation and dropped my glasses and popped the cord holding the lenses in. Stopped by Kim…read morewas super friendly. Got me fixed in less than 10 minutes! Outstanding experience thank you so much! Everyone was super friendly would definitely come back.

Had cataract surgery on one eye. Not doing the other until I'm satisfied with the first one…read more Getting paid is their first concern. Everything else is secondary. Their laser machine was down that day and I was told they could do it without the machine but there was no discount. My questions have not been answered to my satisfaction. Follow up visit the next day conflicted with the info in the pamphlet I was given. I have lost quite a bit of confidence in the business.

Terrible personality, will not be back! No idea why she…read morewanted to be a doctor! Kept us waiting over 2 hours, just awful.

Numerous tries to get my lenses corrected and ultimately gave up. Optometrist is excellent but the…read moreoptical store is not recommended. Get your prescription and order online.

After going to the ER for a chemical corneal burn/abrasion (due to swim goggle defogger) on New…read moreYears Day 2025, it was recommended that I see an ophthalmologist the next day. Albemarle Eye Center in Kitty Hawk kindly worked me in on an emergency basis. Dr. Lindsey and her staff were professional and very knowledgeable in treating this significant injury and made appropriate recommendations for followup with my ophthalmologist in Fairfax, VA upon our return home. I had my third and last appointment with this doctor today, and he commented that my healing has progressed excellently and sees no need for further treatment. My vision has returned to very close to normal, I am very grateful to Dr. Lindsey and her staff for their excellent treatment and contribute my unexpectedly positive recovery to their expertise. Very grateful for their presence on the Outer Banks.