I can't express my wonder and gratitude toward the staff at Wyomissing Optometric Center for their…read morewelcoming environment and caring nature! Dr. Legge participates in mutual and respectful dialogue, while listening and solving any concerns I might have. The optical staff is equally responsive, courteous and knowledgeable about my needs. Special thanks to Sue And Tony! Thanks to everyone at WOC!

I had to cancel a few visits I think too because of Covid and I was told when I tried to make a new…read moreappointment that they are no longer accepting me absolute crap. I would not suggest using them as your eye professionals.

I visited Owens for new eyeglasses but the quoted "around $800" was outrageously high based on my…read more40 years of purchasing prescription glasses. The fact that they "use the best-possible products" wasn't sufficient rationale for me to use their services. My current pair cost less than $300 in Philadelphia (a major city where one would assume prices are higher). According to friends and neighbors, Owens is a top-flight practice but everyone complains about their prices.

Dr Owens is the best! I've been going to him since I was…read moreyoung, 30+ years. He's very relational. He cares, and it shows. He has so much knowledge. He has all of the latest technology.

My first appt there today..I was greeted by a receptionist who was a pleasure to deal with...The…read moreoffice was spotless and well organized.. Dr Puzzella was very thorough and informative...Experience was pleasant and informative...

Dr. Chung was a very detailed and intelligent optometrist who had the answers to all my questions…read moreand clearly explained them. He has a calm bedside manner that puts patients at ease and has my highest recommendation.

Doctor Stone is pleasant, knowledgeable and was a great help with my eye issues. I had a 4 pm…read moreappointment and was told to come at 3:45 for paperwork, even though I've been there before and it took literally 2 minutes to fill that out. I wasn't seen until after 4:15 and was in with the doctor until almost 4:50. At that time, I was sent out to the office to pick out frames and order glasses. I was planning on getting 2 pairs and was trying on frames when one of the employees shut the lights out because they closed at 5pm. I couldn't see to try on the frames. I asked sarcastically if they wanted me to come back another time, although I work a 40 hour a week job and had to take time off to make that 4 pm appointment. No one said anything. The gentleman went and turned the lights back on and said to the other 2 ladies that he would stay. I felt pressured to hurry up picking out my frames and found it rather rude that they shut the lights out. Picking out glasses takes time, which they were very clear they didn't have any to spare. I took my prescription and left and I will not be back. They lost a yearly customer who purchases multiple pairs of glasses because they were bothered that the doctor didn't finish my exam until right before closing. The one woman even whispered to me that it wasn't my fault because the doctor liked to talk. Well guys, you sure made me feel like it was my fault and I won't be back. I work in a forward facing public service job and if any of my employees treated our patrons like I was treated at this office, they would be written up. Telling me to "have a good day" as I left shows how out of touch with customer service these people are. Obviously, I wasn't going to have a good day because they wasted my time and did not appreciate my patronage enough to keep the lights on.

Best place around to go for an eye exam. The Doctors are awesome and the staff is friendly and…read moreprofessional. Large selection of frames for eyeglasses and sunglasses and the quality is far above anything else I've seen at most of the other places. Add in the prices and convenience of the location and you've found a great place to go for an eye exam!!

Absolutely the worst experience. They put me in a disgusting room that looked like someone's…read moredecrepit basement. The person who was about to give me an exam, decided to constantly take breaks and leave the room and then started helping another patient and an online doctor She was about to tell me that I would have to wait for her to do other duties when I said no. And then I left without being seen. Horrible customer service at this location. I wouldn't send my dog there.

This was my first visit, my daughter has gone there for years and loves it there. She feel…read morecomfortable enough to ask questions for a shy teen that is a huge thing! I now see why she feels like she does. They explained everything and made me feel so at home. Thank you!

Stopped in due to a eyeglass emergency, as in my glasses fell apart because I lost a screw. Very…read moreaccommodating to fix even though I'm not a customer of theirs and it took less than 5 minutes.

After checking coverage with my insurance company, I made an appointment for a routine eye exam and…read moreto pick out new glasses. My insurance said no charge for eye exam and no copay. On a hunch, I called the office and all of a sudden there was a $50 copay and $45 for the exam, payableup front!! Luckily, Aetna called them back for me but they wouldn't back down. Very shady, not telling fees upfront!

Eye problem? -- No problem!!…read more REVIEW DESCRIPTION I recently had something in my eye which caused continuous irritation and discomfort. I was able to get in first thing in the morning and had my problem diagnosed within minutes. The staff was very professional and handled my insurance with no issues. I was impressed by the office and the concern the doctor and staff afforded me. Will definitely come back.

The people are great here. They do like to insist on the retinal scan which is an extra $45 or say…read morethey need to dilate your eyes. And the prices are quite a bit more than the last place I went to. $100 at a previous eye doctor is $200 here.

I was in for my annual eye exam a few days ago and had the most amazing doctor. Her name is Dr…read more Samantha Jennings. She is very knowledgeable and explains everything she is doing and will answer any questions you may have. She also is very kind and is very genuine. It is very clear that she loves what she does. If anyone is ever looking for an eye doctor, I would highly recommend Dr. Samantha Jennings. You will be very satisfied.

I have worn glasses for a good 20 years now…read more I have been to many different eye doctors, until I found Dr. Varner. I had grown disgusted by the in and out shops that the Mall and Strip Malls offer and being as I grew up in North Wales I was happy to find a Optometrist that was local (and accepted my insurance). I have never been treated so well at a Doctor before. Every time I visit I feel that his number 1 priority is me. I have been through 4 insurance companies since I started going there (thanks to work) but know I won't go to any other Doctor.

I honestly didn't expect much of an eyeglass selection from a small town independent doctor, but…read moreDr. Varner has exceeded my expectations! I briefly described what I was looking for; more uncertain myself than anything and he simply replied he understood and would look into something for me. Well a week later he found the frames of my dreams! Love the late hours, great coustomer service, but best of all: attention to personal details.

I have been through many eye doctors.. I was tired of there impersonal manner and money making…read moremotives. I prayed I would find a good eye doctor, and there she was ! Dr. B was incredible !!!!! She took time and didn't rush me. She was warm and kind. Her staff was so friendly and kind as well. They took time with me and truly enjoy doing what they do. Dr B. Was professional yet, personable. I with out a doubt recommend her !!

Dr B was extremely responsive and very flexible with us as I scheduled the appointment for my Mom…read more And when we were there, she was highly attentive and very helpful. Am definitely going back!