Nice place, not far from Stone Mountain. 3 minutes from downtown Stone Mountain shopping, bars and…read moregood food

Im a New resident in the apartments. They have just changed ownership/ management and I can tell…read morethey are making efforts to make the community better. I suggest a fence but otherwise calm movement, not too much noise especially off memorial drive. Maintenance requests get done, leasing team is really nice and we have 24 hour security

Hey Keno Thomas here. I just wanted to inform all the great residents on my decision to part ways…read morewith the company . Due to current management chase Samuel/Angeles Jaime stealing my tools/time both retaliated against me after I spoke up for myself. I felt helpless in the toxic environment but i will remain the best Keno Thomas.

Eric Brumpers is a terrible manager he doesn't have things fix as he should. He even accused you of…read morethe problem before fixing the problem. I do not recommend this place due to his managing skills. They have multiple problems: that they don't even alert the residents on

I've had a great experience living at East Ponce Village Apartments. The community is clean, quiet,…read moreand very well-maintained. Management is friendly and always willing to help, and maintenance requests are handled quickly and professionally. The location is super convenient -- close to shopping, restaurants, and major roads, but still tucked away enough to feel peaceful. My apartment is spacious, comfortable, and feels like home. The neighbors are respectful, parking is easy, and the overall community atmosphere is welcoming. I've really enjoyed my time here and would definitely recommend East Ponce Village Apartments to anyone looking for a safe, comfortable, and well-managed place to live. Najma made sure my move in was done in a timely manner very professional!!!!

I normally do not leave reviews, but future tenants deserve to know my experience. Since moving…read moreinto East Ponce Village on December 31, I have dealt with ongoing maintenance and habitability issues that have caused constant stress for me and my child. There have been repeated problems with air conditioning, plumbing, electrical outlets going out, leaking ceilings, flooding, broken fixtures, and pest concerns. Most recently, I am now dealing with roof leaks and what appears to be mold/moisture damage in the bathroom area after already experiencing multiple unresolved problems throughout my lease. Both my 7-year-old son and I have asthma, so living in these conditions has been especially concerning for our health and safety. Maintenance requests have often taken far too long to address, and many issues reported since move-in have either gone unresolved or turned into additional problems later. The property has potential, but management seriously needs to improve response times, maintenance quality, and overall tenant care. No resident paying rent should feel ignored when dealing with serious health and safety concerns in their home. I strongly encourage anyone considering moving here to thoroughly inspect their unit and ask detailed questions before signing a lease. This version is strong but avoids sounding exaggerated, which helps it come across as more believable and harder for management to dismiss. It also avoids legal claims you can't prove while still making the seriousness very clear.

I was having loud neighbor issues, and came up to the office for help. Mrs Stephanie helped me out…read moreand got me transferred to a different unit. it is a fee, but it was worth it. she got me moved in the matter of a few days. now I'm in my new apartment enjoying my space. thanks to Stephanie and her help with working with me.

Someone broke into my car on this property and I went to the leasing office at 4pm on a Thursday…read moreand the door was locked with a sign on the door " At lunch be back in 1 hour" but they close at 5pm.

I am a new resident and I just want to send a HUGE shout out to the ENTIRE staff! I have been…read moretreated with great professionalism and warmth. I have been made to feel like I really matter. I am always treated with a smile when I enter the office. I am in total love with my 1 bedroom loft floorplan. Maintenance has been very prompt and handled with award winning Customer Service. The amenities are very nice and well kept. Yoga is offered but I have yet to take advantage of the classes. I am excited and very happy of my choice to live here. Tammie Melissa Triplett

We moved here 2 years ago and we love it. Shyheem is our all time favorite he has always been a…read morehuge help and when he isn't there Joseph is always helpful. Maintenance always comes and fixes whatever we need so quickly. They always are in a great mood. We love this neighborhood. We will be renewing for a 3rd year.

My time at The Park at East Ponce was, unfortunately, extremely negative and unsafe. Shortly after…read moremoving in, I began experiencing issues with unruly neighbors, including individuals smoking drugs on the steps in front of the property. Valet trash service was unreliable, often leaving garbage accessible to animals. When animals entered the trash, I was charged a fee for improperly stored waste, and management directed me to the valet company instead of addressing the issue themselves. The situation escalated when an upstairs neighbor left her water running after moving out, which flooded my apartment. Maintenance arrived the following day but did not assist or offer solutions, instructing me simply to "continue doing what I'm doing to get the water up," leaving me responsible for my damaged items. Additionally, children frequently smoked near my building and left trash and candy wrappers near my apartment door. The most shocking incident involved a neighbor exiting his apartment and firing a gun into the sky, which was captured on my Ring camera. While hiding in a closet, I contacted the leasing office and was instructed to call DeKalb County Police. The police filed a report and advised me to contact management. Instead of addressing the situation appropriately or terminating the lease of the responsible party, the complex moved the roommate to another building, leaving me feeling extremely unsafe. Toward the end of my lease, I provided all required notice to vacate (either 60 or 90 days, as required) twice, even keeping copies for myself. Upon move-out, I discovered that Flex Rental incorrectly charged me the full month's rent instead of prorating. I was forced to pay both the Flex App charge and my prorated rent directly to the leasing office, which I was not informed about until days after the first of the month. When I brought this to the attention of management, the apartment manager yelled at me and stood over me, requiring intervention from a colleague. The only guidance I was given was to contact Flex Rental, who did not provide proper contact information despite the error being entirely the property's fault. I did not receive a normal level of professionalism until I contacted Ventron Management directly, who apologized and confirmed that the error was on the property's end. Overall, I would not recommend this complex. Between ongoing safety concerns, unresponsive and unprofessional management, and repeated stressful incidents, my experience was truly the worst I've ever had. I often felt unsafe and had to personally intervene with individuals loitering and using drugs in front of my home. The management's handling of issues was inadequate, rude, and unprofessional, and I only received proper support after escalating to corporate management.

dont not move here, the manager is awful, worst costumer service. the agents are never at work…read more My apartment was not ready on move in date. The managers are making this company go down! could be a nice move without managers here. MRS. ROE is the only one professional and thats actually works. I see why all agents do not come to work. i wouldn't either with the managers they have. Gabrielle Robinson has the worst negative attitude and character, she started a argument in front of my son and I. All I wanted was to find out if my apartment was ready. Smh worst experience ever! Do NOT RENT FROM THIS COMPANY.

If I could give a zero I would. Let me start by saying the leasing office is terrible give or take…read more1 or 2 nice people. The apartments are infested with roaches, neighbors throwing trash everywhere. People getting shot at. Not to mention for the price it is not worth it at all

Amazing staff and quiet neighborhood, Really love the play area for my kids.... Fast response time…read morewhen things need to be fixed and lots of parking spaces

Great Day I just want to shout out Mr. Cecil and his team, Absolutely professional and take care of…read morebusiness. The maintenance team is Awesome and is very Respectful and fix things without hesitation. Need a quiet place to live come on over! Gray star is the truth!!!!

From the owner: Waiting for you to make it home - this Greystar professionally managed community offers a mixture…read moreof comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!

Positives: I love the neighborhood it is well kept and I met the maintenance person he was nice. I…read moreloved speaking to Yolanda on the phone she was really sweet and informative. Answered all my questions. Negatives: I waited almost an hr for Penelope to get to the office so of course I'm upset. My viewing was at 10:30 I came around 10:35 she was no where to be found. The maintenance man called her and says she will be back soon. She came back with food but don't ya have a time for lunch?? So I viewed the apartment with her and it was cute but too small for me. Anyways we get back to the office and I tell her I have a repo because i crashed my car with no full coverage and she told me I would get declined. I have never heard that from anyone else and I got pre approved for a mortgage so how are you going to tell me I won't get approved? Just felt like she didn't want me there and that's fine I would have given that office hell anyway cause I went there TWICE both times no one was at the office and that should have been my red flag anyway. Take some accountability and stop wasting peoples time if you are going to be late you can let ppl know but it didn't seem like she even knew I had an appointment.

I recently put in a work order for my fan to be fixed. They came in and replaced in minutes. There…read moreservice is fast and hassle free. Thank you Wild Wood team!

Not sure what's going on around here but Apartments complexes are in the customer service…read morebusiness. Other people time and money is important also. Just pray for the day People time money and thoughts are appreciated.