Nice place, not far from Stone Mountain. 3 minutes from downtown Stone Mountain shopping, bars and…read moregood food

Im a New resident in the apartments. They have just changed ownership/ management and I can tell…read morethey are making efforts to make the community better. I suggest a fence but otherwise calm movement, not too much noise especially off memorial drive. Maintenance requests get done, leasing team is really nice and we have 24 hour security

Eric Brumpers is a terrible manager he doesn't have things fix as he should. He even accused you of…read morethe problem before fixing the problem. I do not recommend this place due to his managing skills. They have multiple problems: that they don't even alert the residents on

At first they were really accommodating. However as time went by we started to experience the real…read moreWillow Lake. Their maintenance team, oh lord where to start. Whenever I was to asked for their help fixing issues they always leave a mess and also did a hack job. Called the maintenance team to fix a giant stain/mold in my closet and they just spray painted over it.... I later needed some help because half of my electrical outlet in the living room wasn't functional. Maintenance came over to fix it, left a huge mess after cutting into the dry wall. Never cleaned his mess and it took him almost two weeks to come back and patch the hole. Walking through the whole apartment, the carpet was cheap and poorly set. We had to call and ask for a steamer to steam it TWICE, it was so bad that I had to hire my own guy to steam the apartment correctly. I later found a huge hole in the "dining room" where roaches crawled out. Called the office for maintenance and after a month of nothing I decided to buy silicon caulk and covered up the hole myself. Upon doing so I saw tons of holes in the trim and baseboards, so I covered it all. Best $15 investment ever. It temporarily fixed my roach issue...then came the ants. So between the two infestation we called Pest Control. They said they came out three times, but I never saw them...EVER. The porch on the outside had a horde of roaches every night. Now on to the living situation. Across the hall we had seen multiple evictions first time, someone Airbnb'd the place, second time around, a prostitute brought home different guys every night.. then came the fugitive. Lol they claim that they have officers living on premise, not true...however with the amount of undercover agents and Marshal's that I've seen on a daily basis, I guess their statements true lol. Very thin walls, windows are old and leaks a ton of cold air in. The pool...I've never seen it been used... gym...there was a gym? Parking... is the absolute worse. First day there and someone damaged the whole side of my car... great. There was almost never any parking and cars would double park...but management doesn't care. There was a 6 shootings in a course of a month not even two mins from the complex, you hear ambos daily at least 4x a day. Fortunately I left for my duty station, gave them a month and a half of notice, paid for a month and with my deposit, it should have covered the half of the month, but no. They charged me another two months... yeah. Not saying that I would wish this on my worse enemies, but honestly...yeah.

I've had a great experience living at East Ponce Village Apartments. The community is clean, quiet,…read moreand very well-maintained. Management is friendly and always willing to help, and maintenance requests are handled quickly and professionally. The location is super convenient -- close to shopping, restaurants, and major roads, but still tucked away enough to feel peaceful. My apartment is spacious, comfortable, and feels like home. The neighbors are respectful, parking is easy, and the overall community atmosphere is welcoming. I've really enjoyed my time here and would definitely recommend East Ponce Village Apartments to anyone looking for a safe, comfortable, and well-managed place to live. Najma made sure my move in was done in a timely manner very professional!!!!

I normally do not leave reviews, but future tenants deserve to know my experience. Since moving…read moreinto East Ponce Village on December 31, I have dealt with ongoing maintenance and habitability issues that have caused constant stress for me and my child. There have been repeated problems with air conditioning, plumbing, electrical outlets going out, leaking ceilings, flooding, broken fixtures, and pest concerns. Most recently, I am now dealing with roof leaks and what appears to be mold/moisture damage in the bathroom area after already experiencing multiple unresolved problems throughout my lease. Both my 7-year-old son and I have asthma, so living in these conditions has been especially concerning for our health and safety. Maintenance requests have often taken far too long to address, and many issues reported since move-in have either gone unresolved or turned into additional problems later. The property has potential, but management seriously needs to improve response times, maintenance quality, and overall tenant care. No resident paying rent should feel ignored when dealing with serious health and safety concerns in their home. I strongly encourage anyone considering moving here to thoroughly inspect their unit and ask detailed questions before signing a lease. This version is strong but avoids sounding exaggerated, which helps it come across as more believable and harder for management to dismiss. It also avoids legal claims you can't prove while still making the seriousness very clear.

I was having loud neighbor issues, and came up to the office for help. Mrs Stephanie helped me out…read moreand got me transferred to a different unit. it is a fee, but it was worth it. she got me moved in the matter of a few days. now I'm in my new apartment enjoying my space. thanks to Stephanie and her help with working with me.

Tried to schedule a tour two times both times my tour was canceled. The day of the scheduled tour…read moreboth times my tour was also rescheduled to either another day or a different time. The second time my tour was canceled on the day of I received a call from someone else in that office asking about the tour and why I didn't show up ma'am. You canceled my tour and you're asking me why I didn't show clearly their wires are crossed and communication is not at their forefront

Trash: they stole my security deposit for zero reason. I left my unit in immaculate condition…read more Spotless headed to toe nothing broken. A) they never notified me within 30 days my leaving to tell me they were not going to return my security deposit (illegal). B) this is the most avoidant staff ever. They will just ignore your questions. Ignore your communication. And think you're just going to go away. C) they can't keep a consistent staff. D) the owner of this building is shady (trust me I've known about this man for last five years and the way he has spoken about the people who live in these buildings- let me tell you it's not kind. AND you cannot find contact for the owner (as they continue to change management companies/contact information) often to even sue them for your security deposit. Don't deal with these people.

I am a new resident and I just want to send a HUGE shout out to the ENTIRE staff! I have been…read moretreated with great professionalism and warmth. I have been made to feel like I really matter. I am always treated with a smile when I enter the office. I am in total love with my 1 bedroom loft floorplan. Maintenance has been very prompt and handled with award winning Customer Service. The amenities are very nice and well kept. Yoga is offered but I have yet to take advantage of the classes. I am excited and very happy of my choice to live here. Tammie Melissa Triplett

Soooooo I just moved into this place a month ago. It's not as bad (to me) as the reviews lead you…read moreto believe, but I can't say there isn't some truth to what the reviews say. Let me start by saying I do agree: ventron management company is trash. Literally all their apartments are in the hood and I transferred to this property from Walden brooks on fairington. That apartment is 10x worse than this one, which is why I probably am satisfied with the lesser of two evils. I live in the front of the neighborhood, so I feel like most of the bad stuff happens in the back there are over 1000 apt in this complex so If at all possible stay in the ones closest to the clubhouse The gym is NEVER open by time I get from work. They only open it during office hours which is trash and one day some bald man was rudely rushing me out because they were closing. If this is supposed to be an amenity, then I need access to it after hours. When I put in a service request they came quick & replaced my garbage disposal. But they were supposed to replace a mirror when I moved in and still nothing. Here's my advice: 1. Make sure you do a walkthrough of the exact space you are renting before you sign that lease or pay anything and make sure they do all they're supposed to do before you move in. 2. Pick something by the clubhouse 3. Make sure you get the renovated ones. They are the nicer ones. 4. I put in a request for a pest control spray monthly even though I never see bugs. The last property had them and I'm just paranoid as far a ventron is concerned. 5. Lower your expectations. This ain't Hollywood or not even the luxury apts in the city. It's an old renovated building. It is what it is. IF YOU CAN FIND BETTER DO THAT! But this isn't the worse.

My time at The Park at East Ponce was, unfortunately, extremely negative and unsafe. Shortly after…read moremoving in, I began experiencing issues with unruly neighbors, including individuals smoking drugs on the steps in front of the property. Valet trash service was unreliable, often leaving garbage accessible to animals. When animals entered the trash, I was charged a fee for improperly stored waste, and management directed me to the valet company instead of addressing the issue themselves. The situation escalated when an upstairs neighbor left her water running after moving out, which flooded my apartment. Maintenance arrived the following day but did not assist or offer solutions, instructing me simply to "continue doing what I'm doing to get the water up," leaving me responsible for my damaged items. Additionally, children frequently smoked near my building and left trash and candy wrappers near my apartment door. The most shocking incident involved a neighbor exiting his apartment and firing a gun into the sky, which was captured on my Ring camera. While hiding in a closet, I contacted the leasing office and was instructed to call DeKalb County Police. The police filed a report and advised me to contact management. Instead of addressing the situation appropriately or terminating the lease of the responsible party, the complex moved the roommate to another building, leaving me feeling extremely unsafe. Toward the end of my lease, I provided all required notice to vacate (either 60 or 90 days, as required) twice, even keeping copies for myself. Upon move-out, I discovered that Flex Rental incorrectly charged me the full month's rent instead of prorating. I was forced to pay both the Flex App charge and my prorated rent directly to the leasing office, which I was not informed about until days after the first of the month. When I brought this to the attention of management, the apartment manager yelled at me and stood over me, requiring intervention from a colleague. The only guidance I was given was to contact Flex Rental, who did not provide proper contact information despite the error being entirely the property's fault. I did not receive a normal level of professionalism until I contacted Ventron Management directly, who apologized and confirmed that the error was on the property's end. Overall, I would not recommend this complex. Between ongoing safety concerns, unresponsive and unprofessional management, and repeated stressful incidents, my experience was truly the worst I've ever had. I often felt unsafe and had to personally intervene with individuals loitering and using drugs in front of my home. The management's handling of issues was inadequate, rude, and unprofessional, and I only received proper support after escalating to corporate management.

Manager has always been procise, professional and prompt for over three years. Never and issue…read morewith communication. Thanks! For that, "Really!"

Actually they are not capable of improving anything on this property, they are the most inept,…read morepoorly managed apartments I have ever rented from. From. If you like trash, filth, garbage, dog excrement, cars that are disabled with broken windows and flat tires sitting for all to view on the property as well as all things, please move here! Here! The last thing I'm going to say is buyer beware

Great Day I just want to shout out Mr. Cecil and his team, Absolutely professional and take care of…read morebusiness. The maintenance team is Awesome and is very Respectful and fix things without hesitation. Need a quiet place to live come on over! Gray star is the truth!!!!

From the owner: Waiting for you to make it home - this Greystar professionally managed community offers a mixture…read moreof comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!

Positives: I love the neighborhood it is well kept and I met the maintenance person he was nice. I…read moreloved speaking to Yolanda on the phone she was really sweet and informative. Answered all my questions. Negatives: I waited almost an hr for Penelope to get to the office so of course I'm upset. My viewing was at 10:30 I came around 10:35 she was no where to be found. The maintenance man called her and says she will be back soon. She came back with food but don't ya have a time for lunch?? So I viewed the apartment with her and it was cute but too small for me. Anyways we get back to the office and I tell her I have a repo because i crashed my car with no full coverage and she told me I would get declined. I have never heard that from anyone else and I got pre approved for a mortgage so how are you going to tell me I won't get approved? Just felt like she didn't want me there and that's fine I would have given that office hell anyway cause I went there TWICE both times no one was at the office and that should have been my red flag anyway. Take some accountability and stop wasting peoples time if you are going to be late you can let ppl know but it didn't seem like she even knew I had an appointment.

I recently put in a work order for my fan to be fixed. They came in and replaced in minutes. There…read moreservice is fast and hassle free. Thank you Wild Wood team!

Not sure what's going on around here but Apartments complexes are in the customer service…read morebusiness. Other people time and money is important also. Just pray for the day People time money and thoughts are appreciated.