Very quick but was highly unprofessional. Sent me the most condescending text when I couldn't…read moreanswer the phone saying "I don't understand you guys order service emergency lockout the tech drive the and none off you no answer ...your great person to work With" copied and pasted from my messages. I was at work and I am not allowed to have my phone, I have them a different number to call and they proceeded to call me. Then they charged 250. Outrageous.

This company is incredibly unprofessional! As I work during the day, people often call and leave…read moreMsgs and I call them back as I'm able. G-5 called me four times within the span of 20 minutes and gave me outrageous pricing once I did connect with them. Additionally, when I chose another company for less than half the price, they sent unprofessional text messages to me! Avoid this firm!!!

Terry was great! Had great communication and was done in about 5 minutes with no issue and no…read moredamage to my newer car. I would highly recommend West Michigan Lock & Key.

They didn't return calls. A few days later they messaged they had a family emergency. And was sorry…read morethey could not respond. So my question? This is a one man show?

Doesn't answer messages. Low ball prices. can't recommend…read more poor service. not on thr ball

From the owner: Eddie is a technician who has been working for 7 years in his field, kind and reliable, available…read more24/7 and extremely professional

Fast, friendly and efficient service. I locked myself out of my condo without my ohone and…read morethankfully a neighbor let me use hers. Thank you!

Excellent, quick, friendly, and affordable service. HIGHLY recommend. They know what they are doing!read more

Extremely professional service from "Mister G" himself. Knowledgeable, responsive, and fairly…read morepriced. I doubt you'll find a better locksmith out there!

Excellent service replacing a key fob. Quick and less than half the price of the dealership.read more

It was such a joy to have my key fob fixed by them! So professional, kind, and extremely reasonably…read morepriced (they should have charged me more)! It is a joy to run across businesses like Boston Square Lock & Key--please support them with your lock and key needs--you'll be professionally helped and will be blessed at the same time!

I have never dealt with any locksmiths as professional and honest as the crew at Boston Square Lock…read more& Key. Every step of the process of dealing with our 100 year old Barrow door lock was done with the knowledge that only comes from years of experience. Thank you so much!!

Great quick service! Gave them a call to get some home locks rekeyed and they were able to give me…read morea quote on the phone and schedule an appointment for 2 days later at a time that worked for me where I didn't have to miss any work. He arrived on time and got straight to work. I had 3 doors/locks that needed to be rekeyed and it took him about an hour. Maybe a little over. They provided me with the keys and had me test all the new locks while he was still there to ensure there were no issues. I was paying by card so he gave me a bill and told me to call the store to pay. I did so right away and everything went smoothly! I felt the price was very fair and much cheaper than replacing everything myself and didn't require me to do any labor. I would use them again!

Called up A1 locksmith had them come out and needed my keys programmed. I've had a few other…read morelocksmiths that have came out and they couldn't figure the problem out. Him and his wife came out and they got to the problem real quick and they fixed it and it's been going on in about a year and and thanks to them it's working again.

All around great experience. Craig was responsive, efficient, knowledgable, and affordable. Keep…read morehis number.

Craig was extremely helpful when I was locked out of the house. I called multiple other businesses…read moreto help and none of them answered my call but Craig. He was able to come quickly and changed out the faulty locks immediately! He provided us with new keys and locks on the spot. Craig was friendly, funny and an honest and reliable helpful person. It is rare to find such a helpful and genuine service at a moment's notice. Thank you for saving my day!!!

Let me count the number of times Jessica has "saved" me. I've had two emergency situations that I…read morehad to call her about. Both times she arrived within less than an hour. She was able to rekey the locks so quickly and her pricing is incredibly fair compared to the competition. She was so polite and professional the entire time. I now call her EVERY time I need something done with our locks, event when it's not an emergency! Strong's Mobile Locksmith is the best...Don't even bother calling around.

Jessica has come out to my house 3 times now- twice to re-key my locks and once to put in…read moredead-bolts. She did a superb job each time- my doors had windows in them so she had to change the placement of the dead-bolts and it looks and work's great! I would count on her every time I needed anything involving locks! Very dependable and trustworthy!