My 82 year old mother went here for over 25 years, every 5 weeks for a cut & color. After…read morecanceling 2 appointments due to snow and an illness for which she was hospitalized , in the midst of the pandemic, he charged her $80 more than her usual fee. She was shocked and questioned the charge. He told her he heard from a relative of my mother's, she was going out to eat, etc. (untrue and not his business). She paid him $190 that day. She canceled her future appointments by calling to leave a message. He just called her furiously yelling at her about leaving his business. She's very upset and shaken. This guy is not a businessman and the reason I left him long ago. Beware of those who take advantage of the elderly. It speaks volumes! I plan to call the FTC and Office for the Aging.

This is a fantastic salon with a comfortable atmosphere, great salon for any person, of any age or…read morestyle! The stylists and nail tech are hilighy educated and continue to go to classes, they are passionate and really understand what you are going for. If you are looking for a fantastic service that will send you off feeling amazing. This is the salon for you!

Amazing Work! Ask for LISA she's the BEST!…read moreI've been here twice now and WILL NEVER find a better place with better people and pricing! At first she wasn't even sure if she could pull off what I was asking but when she finished it came out AWESOME! I've only had to go back once so far bc the color has actually stayed so well! I DEFINITELY RECOMMEND this place! Thanks again guys!

Lisa is amazing. Needed an updo,being mother of the groom. She was so understanding as to what I…read moreneeded. Also, so easy to talk to during the process. Would so highly recommend her!

I have to say .. reading these reviews is very funny, but not funny. These girls in these salons…read morehave an onus to the public to provide decent hair cuts, dyes, highlights and anything else they are required BY LAW to do. If you aren't happy with your cut, style, color ask for your money back or tell them you aren't paying them. Take a picture of your hair BEFORE and after so if needed, you have the proof and evidence of a bad cut, style, color, etc. Not all these girls are nice in ANY of the cutting crew places, including Oneonta, Norwich, Sidney, and etc. I filed a complaint and DAWN from New Jersey threatened me and has now followed me to every Salon I have been to that is affiliated with the Cutting Crew. Dawn is in New Jersey. Beauticians are beauticians. They are not doctors, therapists, or anything else except a hairdresser. Not happy? Don't pay them. PERIOD. And this can be a lesson for Everyone. Do your jobs or you simply won't get paid. Customers. Be nice don't expect the world, but do expect a decent job which is what these girls are trained to do. Be nice on both sides and see what happens. The NY State Attorney General's office will also take complaints as well. Take care and happy holidays.

I don't usually publish names or horrible reviews, but this one takes the cake…read more 1) DON'T INSULT YOUR CUSTOMERS WHEN THEY AREN'T THERE I get there and the two "stylists" - TRISH & HANNAH decide to talk bad about a customer who went to see if another salon could take her in faster. As a result, they decided to not let her sign in and talked bad about her (AS A CUSTOMER, AND JUST AS A HUMAN BEING, WE DON'T NEED TO BE BAD MOUTHED). 2) THIS IS BLATANT FALSE ADVERTISING. They charge $13.95 & up. On the shampoo she asks "do you use conditioner?" so I say "yes". It turns out, it's a $2 charge because she put conditioner in my hair and didn't tell me it was extra. Apparently getting your hair clipped is another $1, a charge I was not informed about. ALL OTHER PLACES DO THIS FOR FREE OR WILL TELL YOU WHEN THERE IS A CHARGE. I was so upset, I didn't ask for a card and they were not remorseful for what they had done. I will go to the place across the way since they are fair and decent to their customers.

$11 Wash and cut every Wednesday. This isn't a high class salon, but it's great if you need a trim…read more I found the staff to be friendly and accommodating. My hair has stayed healthier with this Wednesday deal, and I've only had good experiences so far.

If I could rate it a zero I would. Very unprofessional. I took my mother there for mothers day…read more It was the first time she'd ever been to a salon, and was really excited/nervous. Her intention was to lighten her hair. After four different girls looking annoyed at the fact that they had to work tried to talk us out of it, we did it anyway. Their concern was the fact that it was damaging to the hair. I would also like to point out that I made an appointment for this three-days in advance. I spoke specifically to a the receptionist and had explained exactly what we would we doing, so my mind is boggled as to why there was shock amongst the people working. After four hours of processing with the bleach on and off my mothers head, the "colorist" was stummped as to why none of the color was lifting. By this time my mothers hair looked like straw, though we kind of expected this. The thing we didn't expect was that after all that, the color lifted in spots. After ten or so minutes of just staring at my mother wondering what to do, she finally asked someone who was sweeping up hair what she should do. The woman promptly advised her to try wrapping the hair in foil and heating it up. The woman never did this. Never even thought to do this. I could very well have done this for my mother myself, but being that there would be so many harsh chemicals I brought her to a "professional." Hell, as soon as the woman had been done slopping the bleach in and didn't foil her hair, I wondered what sort of magical chemical they used that didn't require heat, or foil. Six-hours after we walked in the place, we were walking out with my mother with random chucks of orance strewn about her hair. The woman had refused to wear gloves during the bleaching process, so while she was drying my mothers hair, her hands were on fire... Not only did my mother leave that place with half wet/frizzy/almost leopard-spotted hair, but I was out close to two-hundred dollars as well. I will never forget her face as she left the mall mortified at how she looked. I genuinely feel robbed, and the only thing worse than the fact that that woman had no idea what she was doing, was the fact that the man taking the money from us, who I'm assuming was the owner, actually looked taken aback at my mothers hair for an instant as we were paying... How can you take all that money from me, and look at our faces and not at least acknowledge the fact that all hell had broken loose on my mothers head? If you're looking for a place to get your hair done, go find yourself a professional! These people are the furthest thing from. F.Y.I - I believe the name of the glove-less wonder was Jody.

Gabby is the best! She always listens to what I want and nails it every time! Love herread more

Always a great experience... I am always very happy with the service I receive here. I highly…read morerecommend The Gallery Salon with Gabby

After living in LA for nearly 10 years I didn't expect to find a salon or the level of expertise I…read morehad out west until I was referred to Salon Trend. I have baby fine, postpartum thinned hair that is highly susceptible to damage from color and over processing. Sherette and her team have not only done creative and brilliant balayage, cutting and styling my locks, but their product recommendations have my hair looking and feeling the healthiest it has been in decades. Cole, Carlie, and Sherette are a creative, and honest trio who work as a team and stop at nothing to make their customers vision a reality. Are you on TRENDing? If not maybe you should be!

Owner was extremely hostile she had display furniture which is fine but theres no sign and she was…read morehollering at the little girl yelling that she refused to have children in her building which once again is fine each to their own and then she yelled at my grandmother saying we don't do walk ins when my grandma was trying to schedule an appointment so all in all the owner was an absolute menace and it's quite sad because the other male worker was the sweetest person ever

Love, love the pedicures at this establishment. They serve you tea, coffee or water while they…read moremassage your feet and calves. My toes are always perfectly painted and I'm always relaxed. The staff is always very warm and engaging with conversation. Walk ins are welcome(most of the time) The price is a little much but the service keeps me coming back. I highly recommend them if you feel the need to be pampered.

Love love love Kathy. She did highlights on my brunette thick hair and I loved them. I was always…read morenervous to get highlights because not many people will use enough foils on my hair. She made sure she had the time to do my hair before even starting! Definitely will be making another appointment very soon!!

They told me some of the girls r not taking new clients didn't get an appointment there.read more

Wonderful, professional salon with high quality stylists offering a wide variety of services. While…read morethey are ALL excellent, I've been a customer of Maureen's for more than 10 years and can't say enough about her. I've often received compliments on my hair. Maureen is an artist when it comes to color. If you are looking for an updo for a special occasion, ask for Riley. She's excellent!