I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

I have always had a great experience at Tidewater Diamond. The service is consistently excellent…read moreeach visit. I had come to have a pair of vintage earrings appraised. I was greeted by Camille Knight when I walked in and she was exemplary. She was extremely helpful and professional while evaluating my earrings. Even though I did not make a purchase, I felt like a valued customer and I will return to make future purchases. She even went the "extra mile" by professionally cleaning the earrings! I highly recommend Tidewater Diamond.

I can't recommend this business enough, they are always really lovely, professional, and honest!…read moreBest price in town for your precious metals!

Fast. Easy. Fair. I had a bunch of pieces that my grandmother left behind, and I wasn't sure if any…read moreof them had any kind of value. They were so kind and understanding and patient and went through all of the pieces with me. They were really informative and guided me on what different options were for different pieces. Will definitely make this my go to spot for any future items!

My husband went ring shopping here after not finding what I wanted in a ring in the mall stores. I…read morewanted several elements in an engagement ring and no one could make it happen... but diamonds direct did. They combined my favorite elements of 4-6 different rings I sent him and made one absolutely beautiful unique to me ring. I have gone in for cleanings and the service is great! They have a wonderful warranty. We custom designed a wedding band to go with it, adding several diamonds on the side and matching the engagement rings side stones. I am in love with my set. I get compliments on the engagement ring weekly from strangers! Great quality diamonds are not out of reach here. I thought they would be more expensive than somewhere like Kay's but my set was significantly cheaper, natural diamonds not just lab AND higher quality cuts/color than what Kay offered. I am so glad they took care of us here My husband worked with Kim on designing the engagement ring and we went back to her for the band

So many different styles!!! -needed to find a match for my…read moreengagement ring and had been to other places with no success. -Doors have a one door open at a time security but dont worry the staff will greet you as soon as you open the first door and tell you how to enter. -someone is available right away for me without any prior appointment and I didn't feel in a rush. Rep listened to my expectations and was able to help me find my match! -there is a waiting space inside in case your desired rep is currently occupied with someone else. -big and very clean location. -private parking in front of their main door and is easy to miss. Plaza parking directly behind in case you missed the main entrance. -pricing met my expectations. They do offer a range of prices but that will be directly related to the style and material that you desire. If you have a pricing in mind start with that.

Wonderful experience here. First of all, the atmosphere is elegant and inviting. There is no Attack…read moreby a sales person; you genuinely feel invited to browse and ask questions as you would like, yet you still feel attended to. I came in to have my rings appraised and the owner came out and welcomed me and was so professional and fair. I had such a great experience, I will come back to buy jewelry in the future.

I had an amazing experience with Boyer's! Christine was exceptional with helping me pick out a…read moresetting for my engagement ring. I highly recommend Boyer's Diamonds!

Nice husband and wife jewelry store with a surprisingly varied selection of fine gold and diamond…read morepieces. You can make an appointment with the owner, Chuck White, who will be able to evaluate the authenticity of your jewelry. This service comes in handy when you have lots of family heirlooms that have been handed down for the past 100+ years and you're clueless about what's real and what's not. If you need a piece formally appraised, there is a lady that comes by once every two weeks to do the appraisals. She charges around $75-$85 for her services. Once she's complete, you'll walk out with a certified letter of appraisal that you can use for insurance purposes or simply support an asking price should you be in the market to sell it. Chuck buys gold and jewelry too. If you're looking to offload your jewelry box's contents he will quote you a price. Genuine guy and honest business. Highly recommended.

I would recommend this place 100%. I've had several pieces fixed and had a necklace designed. Never…read morebeen unhappy or disappointed. They are very reasonably priced as well

I had a bracelet in need of repair. I took it initially to Greenbrier MALL. The lady there saw it…read moreand said there was nothing her repair person could do...and did I want to Sell it to her. I was skeptical but someone told me to try the repair person at Greenbrier Pawn. The repair person there is excellent. I went and I was not disappointed....not only did they repair my bracelet back to new . I was able to get it fixed in 10 minutes. ... I was so relieved and thankful I could still keep my beautiful bracelet. I highly recommend Greenbrier Pawn.

We worked with Lauren to find the perfect Pandora bracelet and a couple of charms for teens…read morebirthday. She was very patient and made great suggestions. We are very pleased with our purchase and look forward to working with Lauren again in the future

My first time was a great time! I visited this location on the night of my birthday to get…read moresomething shiny!! Upon walking into the store, we were immediately greeted by the associate even though she was assisting another customer. Attentive...I likes!! We began to browse to see what we could see, and I did come across a few pieces that interested me. Aside from us, only one other customer was present on a Tuesday night. This was definitely a different feel from a busy Friday night or weekend!! I kind of preferred the volume on this night. About 15 minutes had passed and the associate was still working with the same customer, but to my surprise, another associate came out and assisted us - oh hey!!! I can't recall the gentleman's name, but he was quite pleasant and was familiar with the pieces I had questions about. This is always refreshing when there is a seasoned associate helping you out. The store was clean and as stated before the associates were on point! Charms were purchased for my Pandora bracelet - Happy Birthday to me!! Yes, this location sells Pandora jewelry. The selection isn't plentiful and most of the charms in the Pandora book are not present in the store, but luckily I found a few of interest. When asked if the Pandora jewelry goes on sale, the associate advised - no. Nevertheless, my experience here was a great one! I definitely recommend you visit on a week night.

I visited this location a couple times and I must admit, I am a fan. Well I have only dealt with…read moreone agent in particular and each time it has been a pleasure. Corey! His energy is always positive and I believe he means well when he provides advice when asked. This past weekend the store featured extra savings for Black Friday and I believe the additional percentage off ended today. Every once in awhile, the store offers jewelry for a low price. I am not sure if the sale is still in progress, but as of Saturday, they offered a pair of earrings or a single stone necklace for $24.99. This jewelry would have been perfect for a young child or something to have as a back up. If you like me, I am always forgetting my earrings. I try to keep a spare pair in my car or in my purse. This store is located inside of Greenbrier Mall. Right in the center... it is easy to find. I recommend you check out this location. I have not had any issues and if issues arise, the warranty plan covers the mishaps... at least for up to three years I believe. Have fun and enjoy life :)

Kay is better without this location. One lady is rude af and not helpful and has an attitude. I…read morewill never go to this location again.