I had been considering contact lenses for a while, but I wasn't sure if I was a good candidate for…read morethem or if I could handle touching my eyes every day! Dr. Levin was incredibly patient and answered all of my questions in detail, making sure I was comfortable with my decisions and also making sure I understood the best contacts for my eyes and how to properly use and maintain them. The clinic staff was also amazing as they taught me how to put in and remove the contacts, keep them clean, and keep my eyes healthy. No matter how many questions I had, it was always clear to me that my health and comfort was the most important thing to everyone I worked with in the office. I tried two different brands of lenses and then Dr. Levin re-examined my eyes to ensure everything looked good. I am so happy with my choice and so grateful that Dr. Levin cares so deeply about his patients and their comfort.

Note: I went to this clinic after not being able to reach my prior eye doctor. My goal of coming to…read morethis doctor was to get an exam to see if my vision had changed since early in the pandemic, to get new glasses because my old ones, while working great, were a bit beat up, and to get an updated contact lens prescription because those prescriptions expire (far too quickly in my opinion). Beginning with the callous way Dr. Levin informed me of the tragic passing of my previous eye doctor (hence why I couldn't reach my prior doc), I probably should have guessed this experience wasn't going to be great. I was shocked and visibly upset (we loved our previous doctor; he was a young family man gone far too soon). Dr. Levin's demeanor was awful and lacked empathy, especially in a snide comment about my deceased prior doc's approach to my vision correction. Even beyond that, his approach was incredibly off putting and paternalistic. And he did not listen to me when I asked explicitly for what I needed, including no interest in correcting a very minor astigmatism that was never corrected before and has never affected my vision. When the lens came, they were far too strong. I could not read with them (as I can with my prior prescription from years previous; my prescription has been very stable). New lens were ordered. These were better but not ideal. I asked repeatedly (prior to the new lenses) to just replicate my old prescription since it worked so well for me - I work on a computer or reading all day, I'm not a sniper, I don't need 20/15 distance vision at the expense of not being able to read up close. And I've never needed readers, as I can read and work perfectly without glasses on. For now, the glasses I ended up with are ok, but I still have trouble reading and just take my glasses off. I feel that I was trying to be upsold for progressives or a second set of glasses for reading, but again, I have never needed them in the past (my old glasses are on my face as I type this and work exactly as I need them to). Meanwhile, I was trying contact lens trials at the same time, to zero in on that prescription. This also did not go well. First, I was corrected for the minor astigmatism that I explicitly said was never an issue and was never corrected for previously (hence, his snide comments about my previous doctor "missing it"). Second, I could not read at all with the new contact lenses - everything was a blurry mess. And as they're in my eyes, I can't take them off to quickly read. I tried two other trials, each time explaining exactly what I needed, and never got the lenses I needed. The last set are still blurry while reading or using a computer, but I can see read a road sign an extra 1/2 mile away! Completely unnecessary. This was over a six month period, delayed because I have a busy schedule. I'm writing today out of frustration (they'll STILL taking up my time). Today, I called again to maybe finalize the issue, to check if the prescription of my ok-but-not-perfect glasses could simply be replicated in my contact prescription. It was rudely explained that the "glasses and contact prescriptions are never the same, because one touches the eye and the other doesn't". It went on. I get it! I didn't need to be talk to like a child. I'm not versed in your jargon, but I think you know what I meant - regardless of prescription, I want contacts that work like my glasses. The patient should not be held to the same technical standard as a co-worker in the industry. Pedantic and rude! This final conversation was via a returned call. The caller began by telling me they were dismissing my case (assuming also dismissing me as a patient) and mailing my final (not correct) prescription to me. Much of the conversation is detailed in the above paragraph. I will never return to this office, nor will I recommend it to anyone. I train young people who are learning to become healthcare providers. I would be mortified to know that any of them would act in their future practices the way Dr. Levin (or the technical staff) acted with me. Thankfully, my previous doctor's practice has been purchased and reopened, and I hope that I can return there when my next appointment comes around. In the meantime, I'll muddle through with these less-than-ideal glasses and contacts until my insurance is available to try again. Likely, I'll just continue to use my glasses prescription from years ago!

I started seeing light orbits and floaters in my eye--knowing these can be early signs of a torn…read moreretina, I called the Kellogg Eye Center, even though I wasn't an established patient and it was a holiday weekend. After speaking with the receptionist, I was amazed to receive a call back within 15 minutes from Dr. West, the specialist on call. She was incredibly kind, thorough, and compassionate. After listening to my symptoms, she made the decision to bring me in for an exam within two hours as we live two hours away. Despite her already full schedule, she fit me in and performed a careful, detailed examination. I couldn't be more grateful. Dr. West went above and beyond when she didn't have to, and she also made sure I was scheduled for a follow-up to continue monitoring things. Her care and professionalism gave me peace of mind during a very stressful time. I'm truly thankful.

I started seeing light orbits and floaters in my eye, knowing these can be early signs of a torn…read moreretina, I called the Kellogg Eye Center, even though I wasn't an established patient and it was a day before a holiday weekend. After speaking with the receptionist, I was amazed to receive a call back within 15 minutes from Dr. West, the specialist on call. She was incredibly kind, thorough, and compassionate. After listening to my symptoms, she made the decision to bring me in for an exam 2 hours later. Despite her already full schedule, she fit me in and performed a careful, detailed examination. I couldn't be more grateful. Dr. West went above and beyond when she didn't have to, and she also made sure I was scheduled for a follow-up to continue monitoring things. Her care and professionalism gave me peace of mind during a very stressful time. I'm truly thankful.

Same as any other medical center. Only newer. It has a factory assembly line feel to it, but I'm…read moreall like whatev.

I have been to this center for " specialty" care on 2 occasions and the 2nd time was worse then…read morethe1st. Although they do it politely, the 2 dr(s) I saw did nothing at all to diagnose or treat the chronic sinus inflammation that I have been suffering with for the past 18 months. With only a quick peek into my ears, nose and throat, they were confident of treating me by doing nothing. No tests such as blood draws, MRI or CT scan, X-rays or cultures were performed to try and correctly diagnose or put into place a treatment plan that could help me. I went to the Livonia clinic because I truely thought these are the Doctors with experience and back ground I needed to get better. What a joke. It is my opinion that this "specialty" care center is like a drive through clinic. The 2 doctors I saw should both read the U.of M. mission statement, because the treatment I received was opposite of what the U.of M. statement reads. Dr. Melissa Ann Pynnonen (the reason for this review) actually told me to "learn to live with my symtoms" and that I should go see a psyciatrist. Again, in my opinion, this Doctor treated me with what I felt was depraved indifference and border line reckless indangerment. 3 days later, as a last ditch attempt, I called another ENT Doctor who after talking to me by phone, agreed to see me the following day. This Lakeshore Doctor spent over an hour going through my medical history, ordering up both a CT scan and MRI, did blood draws for autoimmune T-cell testing and had me take X-rays and cultures. I received a call from this Doctor 4 days later and asked me to come in to his ofice that day. Test results were as follows, X-rays showed I had fluid build up in both lobes of my left lung, culture results showed that I have a fungal infection ( Candida Glabrata ) and must be treated with ant-fungal medication for the next 3-4 months and that due to the duration of this infection, it had spread into my ethmoid nasal passage. The upside to this is that I had finally found a ENT specialist who used his knowledge, experience and most of all his effort to help a paitent get better. To all of you other doctors, I can only say that your lack of effort is cruel at best. Your self proclaiming term of using the word "Specialist" is very wrong, because I see nothing special about you at all.

I have never met a medical professional that spoke so inappropriately as Dr Mandell. His comments…read morewere so egregious that I could never recommend him to anyone no matter how good his skills as a doctor may be. I was told, "it was a good thing I spent my FSA dollars on Lasik because I couldn't spend it on breast implants..." In had an insect bite I had near my eye, he said "must be herpes, because I had just spent time in Las Vegas." On what planet is it okay to speak to anyone like that especially to a patient!

I was very impressed with the quality of care. The office is very professional up front, but when…read moreyou get to the back, the medical professionals take excellent personal care. The accommodated my wheelchair bound mother. Testing was relaxing. Daniel went far above and beyond. If you get a chance to request a tech, please ask Daniel. You will not regret it. I am a skilled professional but also very kind, caring, and compassionate. The way my mother was treated here was great. This was our first visit, and I'm very pleased that we were referred here. They found cataracts in both my mothers eyes. They broke the news softly and immediately had a plan to fix the cataracts. They took her right in and are planning a routine surgery to repair the damage from the cataract. Couldn't be more pleased. Daniel popped into our room before we left just to ask how things went with the doctor. He really showed how much he cared.

Dr. Wadowski is fantastic. I have been with him for over 10 years as a patient and so is my mom…read more He just performed her cataract surgery. He is extremely thorough and cares about his work and his patients.

Hi all,I must leave a review thanks to the young lady who does the scheduling for Optimeyes at the…read moreFarmington hills office; MS.Elmira. Very professional, and courteous with my appointment, insurance, and asked if the time she found for me was alright. Everything I say to self quote TO HELL WITH HFH! then I come across someone at HFH,WHO IS RESPECTFUL TOWARDS A LOOOOONG TIME PATIENT. Thankyou,MS.E DONALD T. ADAMS,BORN ON W. G. BLVD.

This place is a joke. First time contact user and they only give you 15 minutes to learn to put…read morethem in and take them out and if you can't then they tell you have to schedule another visit. This place is a SCAM. Only want you to keep coming back so they can make more money off of you. They told me "oh people usually have to come 4-5 times". Would give no stars if I could

I've been here once before about 2-3 years ago. I'm POSITIVE they were NOT as inept as today. I…read morearrived about 30 minutes early for my appt. I give Linda my ID and medical card. She asks for my referral. I'm thinking my eye dr's referral. She says no I need a global referral. Mind you I scheduled this appt over a week ago. So i should have been told this. I thought it was covered under my vision insurance. Linda says, "Well you didn't talk to me so I don't know." I respond with "I don't work here. So if no one tells me to get a global referral, why would I know?" She repeats that it's not her fault. She tells me the biller says my options are: 1. To wait until 9am and call my Primary for a referral. 2. Pay out of pocket $340 and get reimbursed once the referral is received. 3. Reschedule 1. I could have wasted my time sitting 45 minutes for my Primary Dr to open. Then ask them to rush a referral over when they require 24-48 hours notice. But why reward this office for ineptness??? 2. I could have paid the $340 on my AMEX, and wait for this inept office to reimburse me. I mean if you can't inform a patient to bring a Global Referral for an appt, why would I subject myself to possibly being out of $340. 3. Reschedule with them? Nope b/c if everything I've stated. Linda was unapologetic. But, she wanted to take scans of my ID and insurance card! No way!!! Both her, the receptionist she said I spoke to and the biller should be FIRED. Dr Zuckerman has a plaque for being a Dr of excellence. Too bad his staff doesn't follow his example. They ABSOLUTELY WASTED MY TIME! I'll have to now find someone else.

Dr Peracha replaced lenses in both eyes. Very happy with the outcomes. Surgery went very well…read morewithout complications. Can see without glasses and read most print without them. Office staff helpful and courteous.

Dr. Zelenak was great. I felt I had the best eye exam in years as he explained my situation in…read moredetail reassuring me that I had no current problems. I originally went to Dr. Z for a second opinion as to whether I needed the eye treatments recommended by another physician. This resulted in my canceling these treatments. His staff is just as knowledgeable & relaxed as he is. The facility is clean, beautiful & welcoming. I highly recommend Dr. Zelenak & his staff.

From the owner: Dr. Jonathan Zelenak, D.O. is a comprehensive ophthalmologist in Wixom, MI, specializing in custom…read morecataract surgery with premium IOL implants, including trifocal, EDOF, and toric lenses. The practice also offers laser floater treatment (YAG vitreolysis), glaucoma management, macular degeneration care, and complete eye exams. Serving Novi, Northville, Livonia, West Bloomfield, Commerce Township, Brighton, and Metro Detroit. Dr. Zelenak and his team are dedicated to providing personalized care and cutting-edge solutions for all your vision needs.

Wife had service here in June, they contacted us in OCTOBER that there was an issue with the…read morebilling. Any time you wait to resolve billing issues after 6 months, it becomes very difficult to work with insurance companies and I'm sure they knew that... so they gave themselves 1 month to figure this out. Whatever they asked for (pre-authorization from my wife's PCP) we gave them but they still had an issue because apparently they didn't get what they needed. After I called to try and resolve this matter (and their mistake on extending this timeline so long), whoever I spoke to was super rude and condescending as if I was in the wrong.. "Well did you call back to make sure we received the referral?!" No I didn't, I don't work for you. If they had an issue, don't wait 5 months before saying something. I don't recommend anyone coming here. Super expensive anyways and they have horrible customer service... any other company would admit fault and write off the (less than) $200 fees they were trying to collect. Their doctors are fine, can't really say anything bad about the care. But then if you need contacts or glasses just be ready to pay $$$$ or go elsewhere anyways.

My issues are with Clarkson's "Eye Care Partners Central Billing"…read more - Overcharged for daughter's contact lens fitting ($142.80 should have been $60 copay), - 2 months later (after multiple calls and confirming with insurance that no claim had yet been filed): "Please wait a few more weeks for processing" - I've already waited 2 months (after we were overcharged in the first place). Extremely frustrated. - Also fun that my solution: "refund me the overcharge, and then YOU wait 30-45 days." was somehow "not possible" Our location in Novi, MI was previously Town and Country, never had an issue in the past, optometrists are nice to work with, too bad the corporation behind them sucks.

I had a piece of metal imbedded into my eye. The urgent care I went to in the morning wasn't able…read moreto get the object out. I was referred to this ophthalmologist and I am very grateful I was able to be seen the same day. Dr. Kornblum was very professional and was able to remove the metal from my eye no problem. Needless to say it was a very stressful/painful feeling before Dr. Kornblum was able to help me. It has been a few days and my eye is fully healed up. 5 stars no doubt.

This office is listed as an in-network provider under my eye insurance which means free eye exams…read more However, per their "office policy" they wanted to charge me $190 claiming they do "dilation and refraction" which are "medical". All comprehensive eye exams include dilation. And refraction is only required IF you need corrective lens. I told them they are in violation of their contract with my insurance provider so I reported it to my insurance provider. I asked to speak to the office manager and was told she wasn't in today, yet she talked to the insurance provider. I was also told I was "being mean" to them because I was questioning them. A supervisor at the insurance provider called their office manager (who magically was there) and Livonia Ophthalmologists PC flat out refused to honor the contract so they had to file an insurance fraud claim against them.