Our experience was awful. We really wanted to give this business a chance. We showed up for our appointment, and let me just say that it took forever for my mom to book it. Adi was not answering after several tries, and when she did she put my mom on hold for so long, so we ended up hanging up on her. We should have taken this as a huge sign. Finally we caught her and booked but it gets worse. We arrived and the place was not open yet; she showed up late to open up shop. We expected 2 working staff members, one for each of us, but she decided to take us both on, though she said it would take 45 mins max when we called her. While we were there, she was also taking care of another lady, while we're having our first coat dry out. Once she left, another came in to complain about her shellac that was chipping already. Needless to say we were there for 2 hours, and pretty exhausted from listening to her boast about how good she was, making it seem like she knew her business. Meanwhile she also took personal calls, and when she had clients, we found out the truth about putting the person on hold. She would say that she was looking for her agenda, putting the client on hold, while actually finishing off my mom's nails. Pretty sure we had the same happen to us. To top it off, my shellac started chipping the same day and by the time I was in Cuba the following day, it had vanished in the ocean as they all started peeling away. We had an excruciatingly long and painful experience here, would only recommend to a masochistic idiot.
A side note, we got our coupon from Team Buy and they should know about their customers, but what do they care if they've got your money. read more