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    Adirondack Custom Granite

    5.0 (2 reviews)
    Closed 8:00 am - 2:00 pm

    Services - Adirondack Custom Granite

    Countertop installation

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    8 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (20 reviews)

    May 19 2026 at 12:30 pm I went to shop at Lowes in Plattsburgh NY for r he last time. The people…read morethat "work" for this store are some of the rudest dismissive clowns I have ever had the displeasure of dealing with. Long story shortened, I was trying to get directed to an item I wanted to purchase. Some confusion on the associates end made him think I was being rude and loud with his 2 fellow associates up front. I understand there is always 2 sides to every story, but in this case this is it. I tried telling the associate, who I will say was in his 70s maybe?, there was no issue i tend to speak loud as I was a veteran that was around loud artillery in the Army. This old creep plainly said, I dont care about you or whoever claims to be a vet.... Well alrighty, thats fine, but is being at work a good place to let us know that. I did call and report the issue to management, she apologized and asked for the names of the associates involved, which I didnt know. She said that makes it difficult, I agreed. But, it isn't hard to look back at the security cams and go from there. Im not looking to get anybody wrongfully fired, but in this case I think I would fire the involved participants. This guy is about 5 ft 5, skinny, shortened gray to darker hair looks like he is in his late 70s and has an anger issue. I see these nasty attitudes more and more in stores with these associates. They aren't helpful, they are dismissive, rude, nasty attitudes and I feel they just want to collect a check for doing very, very little. No, not everyone is like that, but for these people, right on.the nose a accurate. I would not so readily sign up to serve my country again if these are the types I protect. Yeah, might sound like I am rambling, but if it was you or you saw this situation happen, you may look at it differently. No wonder these stores are going to online delivery services. These stores do not deserve our patronage.

    Terrible customer service. Extremely condescending and unprofessional staff that pretend to not…read moreknow anything about why your online orders keep getting cancelled and direct you to their corporate number. When you call their corporate number and ask why they don't help with the issue, you get the same treatment and then hung up on. Seems like this company has become infested with a bunch of petulant teenagers.

    Curtis Lumber - Curtis Lumber

    Curtis Lumber

    (12 reviews)

    I live up the street from this place. Been many times. After every visit I vow to never go back…read more Then, years later out of convenience, I give it a shot. Same result every time. Just go to Home Depot, Lowe's, or Ace. (Side note: My favorite part is that "it's hard to simply buy lumber at Curtis Lumber". I'm sure they don't see the irony.)

    During an extensive DIY home renovation, I hired a contractor to perform some major rebuild work,…read moreand he used Curtis for all supplies. The quality of the materials seems to surpass what I was buying from other major home stores for the areas of the house I had been renovating. Supplies from Curtis included a 600 square foot room rebuild, with all lumber, insulation, and roof trusses from Curtis, as well as new roof shingles and all the siding replaced. Recently, I have been completing my basement renovation and needed very specific custom windows to fit and meet egress. Curtis was able to custom order me these windows which I could not find elsewhere. I want to note that there was an issue with the window order not being correct when they arrived, but Curtis did the right thing and replaced them for me with the correct windows, even though they were custom built and could not be returned otherwise. Other reviews mention poor customer service, but they went beyond what I expected by replacing the windows, even though I had initially missed their error when I agreed to have them submit the purchase order.

    Adirondack Custom Granite - buildingsupplies - Updated June 2026

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