I live up the street from this place. Been many times. After every visit I vow to never go back. Then, years later out of convenience, I give it a shot. Same result every time. Just go to Home Depot, Lowe's, or Ace. (Side note: My favorite part is that "it's hard to simply buy lumber at Curtis Lumber". I'm sure they don't see the irony.) read more

During an extensive DIY home renovation, I hired a contractor to perform some major rebuild work, and he used Curtis for all supplies. The quality of the materials seems to surpass what I was buying from other major home stores for the areas of the house I had been renovating. Supplies from Curtis included a 600 square foot room rebuild, with all lumber, insulation, and roof trusses from Curtis, as well as new roof shingles and all the siding replaced. Recently, I have been completing my basement renovation and needed very specific custom windows to fit and meet egress. Curtis was able to custom order me these windows which I could not find elsewhere. I want to note that there was an issue with the window order not being correct when they arrived, but Curtis did the right thing and replaced them for me with the correct windows, even though they were custom built and could not be returned otherwise. Other reviews mention poor customer service, but they went beyond what I expected by replacing the windows, even though I had initially missed their error when I agreed to have them submit the purchase order. read more

Drove to Burlington from Montpelier to pick up specific oil-based deck stain. Plenty of stock and competitive price. Store staff was attentive and helpful. Nice store -- would definitely recommend. read more

The only reason to go here is strictly because of their location. Their customer service is appalling and their inventory leaves much to be desired. I've had many encounters with the front desk staff at the Burlington location that made me wonder who thought it was a good idea to have these people be the customer-facing representatives of their organization. When you visit Curtis Lumber you can expect one or more of the following traits from the people you'll be interacting with: * No interpersonal skills * Poor attitude * Terrible computer skills * A general lack of problem solving abilities * No appreciation for your business read more

I go out of my way to get to Curtis Lumber. I used to hit up both Lowes and Home Depot, but I find the staff at Curtis Lumber to be more knowledgeable not only in the products they sell, but also for tips around projects. This is a contractor-oriented store. The wood is of much higher quality than Home Depot or Lowes and there is far more variety. The tools are also higher-end, which for anyone who wants a tool to last for 20 years will find valuable. I must say, I've never had a bad experience at Curtis, Lowes, or Home Depot. If I'm buying lumber, I go to Curtis. If I'm buying tools and know specifically what I want, I'll shop Curtis, Lowes, or Home Depot for the best price. read more

I prefer Curtis lumber for any home improvement project over Lowe's or Hone Depot because there are always plenty of helpful staff to give advice and help me find what I'm looking for! I like their selection of products too. Definitely recommend! read more

Super, super helpful service on a bunch of little issues surrounding a friend's apartment. The men at the counter walked me to each department and explained options on everything from caulk to Liquid Plumber to Gorilla Glue. No detail was too small to overlook and neither one of us felt as though we were being treated as incompetent home improvers. The only item for which we had to hit Home Depot was for closet and under counter lighting. read more

Don't go here...unless you want poor customer service and a rude attitude. i came in to ask about a project I was doing and if i could get some wood cut, and they talked to like i was a dumby. ended up not buying anything from them. They are a store more for contractors or construction guys. I try to help a little mom and pop shop, but got rude nasty service. Went to Lowes instead, much nicer and happy to help their customers. Dont go here. read more

I've enjoyed working with Curtis Lumber over the last 4 months. It's a little bit hardware store, a little bit home furnishing store (windows, cabinets, countertops) and although I haven't worked directly with the lumber guys since 2008 when I went to look for some wood to build a tv stand with, it's also a lumber store (thus the name). I've been working with Andrew in the design section and I really like him. I also like the people at the front counter and everyone I've encountered. I like the down-to-earth vibe here. And, as many other have said in their reviews, this is a place contractors go to buy the things they need. But it's also good for many other things, too. For example, need key copies made? Here's your place. Paints, brushes, sand paper, you name it. I'm getting my bathroom vanity, kitchen cabinets, countertops and some other things from here, too. Great neighborhood place to go. Never had a bad experience other than sometimes longish waits at the cash registers in the front. read more

Curtis Lumber - Bertch vanity purchased at Curtis Lumber. - Building Supplies Near Me - Burlington, Vermont

The place has great quality wood. The guys that work out in the wood yard are awesome very helpful. People at the front counter and helpful as well. Only thing negative is don't waste your time getting things quoted out. I gave a long list of parts to get quoted out. Told them I'd be buying a lot. After waiting over a week and calling multiple times to see where they were at with my quote I finally got it back and there was zero difference in pricing. Just tell me up front that you don't do special pricing no matter how much you buy and you won't waste my time or yours. Other than that the place is great and happy I found the place. read more

I have been a customer of Curtis lumber for many years and got great prices and service there are three tiers of pricing at Curtis lumber and I was on the best tear they continued to let me believe I was getting these discounts but all the while were charging me full retail pretty shady, Bad business and bad service I could've been getting better pricing elsewhere, morally and ethically that is stealing read more

I am frequently in this Curtis Lumber location because it is conveniently located for me, but I do find the staff in the store to be gruff and unhelpful. They do seem knowledgeable but disinterested. The interactions I've had with the guys out in the lumber yard have always been pleasant. Better than a box-store, but only just so. read more