I had three repairs done by Master Auto. All were timely, done well, and a great value. I take all…read moremy cars here now! These guys rock! They fixed an issue the Chevy dealership caused in my Sonic, that nobody could figure out. Well, except Master Auto. They figured out the car was filled with the incorrect brake fluid, promptly diagnosed and fixed the issue.

Took my trick in for a window regulator replacement. Left with tons of electrical issues after shit…read moreservice. They don't give a shit about your time or your money. Take your truck elsewhere if you want a good job done. The owner was telling me about his mechanics divorce drama and how it was effecting his work . Making up excuses .. blah blah blah. I called 3 times during the week before and left Voicemails trying to make sure it's still on before making a 4 hour drive.. they told me THE DAY OF that they forgot to order the parts entirely.. this guy straight lied to me over the phone , bullshitting Elle the entire time. They'll say what they need to take you for a ride. Wasted over ten hours of my time that's valuable as hell these days as I work about 70 hours a week ...... 4 hours away.. the owner could care less about helping customers or being an honest honorable person. Looking for a sketchy shop. Come here and get lied to

I find them very honest and up front. He told me what the problem was and repaired it promptly…read more Another time we had to wait for OEM part to come to get repair, I prefer OEM. Another time he took the time to explain what was going on with my vehicle and my options, (turned out to be a very minor problem) and did not charge me for his time, even though I was willing to pay for the diagnosis. Never had any problems with the work. I will keep going to him.

I Do Not Reccomend EZT Auto and Transmission. My Truck needed New front axels U Joints, and a…read moreTransmission Cooler. Red Flag 1, he would not give me a Ballpark Price on replacing the 2 front axels until he inspected it, So I had it towed over to his shop. Now he has me, "He Thinks". He informed me that the Transmission Cooler was leaking and would need to be replaced as well as the 2 Front axels, bearings and Hubs. Red Flag 2 He gave me a price using Dealer Parts and they would not be available for more than 3 weeks and said that may be shipping involved also. I suggested OEM Quality after market Parts. He said they were not available from his suppliers. It took me all of 10 Min. to find OEM quality parts locally at approximately 40% lower than his inflated price. Red Flag 3 The cost of the transmission Cooler was 2x and labor was 2 1/2 times what a Reputable shop charges. The last Red Flag was He wanted me to pay him 50% of the Labor Up Front. At that point I really felt like I was being hustled. He told me that he has the right to run his business however he sees fit and If i did not like to give him 50% of the labor up front then I could take it to another shop, which is exactly what I have done. I feel that his business practices are Highly unethical and are not the norm. I have nothing personal against this business and I always support local small businesses, but I would stay away from this Auto Repair Shop. You have been warned.

This place is garbage they charge me $615 to take my valve covers off and then they told me they…read moreput everything back together and they left my car in shambles I have both all over the place under the hood they put the engine cover all dirty and greasy in the back of my beautiful car on the carpet can't find none of the valve cover bolts there's other bolts laying in the valley pan that I have no clue where they go these people did a horrible job at overpriced me considerably didn't even put my car back together do not send your vehicle to them they are hacks and they don't know what they're doing they do not care about their customers

The owner pays himself 335k a year and spends his days shopping and making up errands. He…read morepersonally damaged customers wheels and dropped another customers brand new truck off a lift. Didn't admit it to either customer. Tried to blame the damage of the wheels on the tire man who was off. Tried to blame the dropped vehicle on his 17 year old son. Sent them back to Louisiana or Mississippi where their mechanics found the damage. And he lied to every present. Turns out being former usmc doesn't require integrity or honesty. I can't stand 2 faced liars.

I have had them do maintenance and repairs on my daughters car, several of my vehicles and my…read morewife's. All the time quick, clean, and upbeat office staff greeted us. They were the only ones who could get me in during COVID and they were amazing. Since then I was hooked, any vehicle maintenance I need I go there. Even if they cant do it they have zero issues with recommending a shop when I needed a complete exhaust. Top notch work and professionalism. This is how old time garages use to be

I couldnt get my Truck running so I had my truck towed there $150 and they put a charge on it got…read moreit running drove it out the shop still had problems. They said no charge but take it home. That they wont work on it. And they wouldnt tell me why, I asked over and over please tell me anything. They said no. So I had it towed back to my home another $150 tow. Totally wasted my time and money. 300 in tows and got no answers. Took me awhile but I got it running myself later.

Excellent quality service and fast turn around. Great deal on parts and labor. Honest and fair. My…read morenew local "go to" for auto repairs and maintenance!

I dropped my vehicle off here with the expectation that it'd be taken care of but when I picked it…read moreup someone had taken a significant amount my belongings from my vehicle. When I addressed this issue in person I was assured that nobody did it yet there's no working cameras and the owner hadn't even asked anyone about it. I later found that they had caused more issues to my jeep and I had to have another shop fix everything. Nobody has bothered to respond to my email about my stolen belongings yet.

Honest fair great work. Been using them since the late 90…read more It's hard to find a mechanic you can trust these are very honest trustworthy people.

amazing owner! i broke a bolt while repairing my truck. him and his crew were able to help me while…read morethey were closed to customers, finding the bolt and even let me borrow a drill bit to get the stuck one out! Recommending this place to all my friends and people in town!

My husband & I have been blessed with well-behaved cars (knock wood!) that aren't constantly…read morebegging for a trip to the mechanic, but even the most awesome car sometimes needs a tune-up or repair. We've taken two vehicles to Bumper to Bumper -- my college-car Ford ranger pickup years ago and a Subura station wagon last week -- and we've been pleased with both visits. The guys who work there are friendly. They keep in touch throughout the repairs. They do a great job. And most importantly: they don't cost a fortune. Both bills ended up being way less than we anticipated. So if you're looking for a good mechanic in the valley that charges reasonable rates, you can't go wrong with this place, in my opinion. Heck, they're even be worth the drive from Anchorage.

I recently moved to Alaska and have been having the worst of luck with cars. Wires going bad,…read morestarters suddenly not, and teeny tiny rocks causing massive amounts of headache and noise on my rotors. Les, the owner of Bumper to Bumper, has always been there for me! He has even done two house calls (for diagnostics) for me for no price. The tow company he uses charges half the normal rate in the valley (in the winter time, no less!) and they are always quick and speedy with repairs. The guys at Bumper to Bumper will always be my mechanic in Alaska!

Despite my irregular schedule causing an unintended delay in our original appointment, you…read moreresponded to my updated timing with such kindness. In two days, I'll finally be visiting Hatch Peak, and I'm hopeful that Simon and Nick will be able to meet my needs. Given their excellent reputation, I'm looking forward to a positive experience as well. - 2012 Hyundai Tucson GLS

Booked oil change online. Available to accept my vehicle on time. Told me how long it would take…read moreaccurately. In and out in 45 minutes. Total was less than quoted which was a pleasant surprise. Staff is legendary. Thanks!