Visited today for my free car wash. Now I get it, it's "free" although I paid $130 for an oil…read morechange. After the was my car was still dirty from being vacuumed to quickly and my mats were left dirty. Maybe I needed to upgrade to get my mats washed but the vacuuming and wiping down of the interior should be better. This place has gone down hill and fast!

Been coming here for years. Use to be $35-40. No as of 2025…read morethey are telling every single cars that come in that they need Synthetic, even on new cars! Right away they tell you $85-$100. This place is a scam! Go somewhere else! Sad but wont be coming back here!

I had a great experience getting my oil changed here. The staff was friendly, professional, and got…read moreeverything done quickly without trying to upsell unnecessary services. They explained what they were doing and made the whole process easy and stress-free. Prices were fair, and I was in and out faster than expected. I'll definitely be coming back for my next service.

This oil change and car wash place is horrible. Someone there had stolen items out of my vehicle…read more When asked to speak to the manager to get the matter rectified he kept deflecting stating his workers has been with them for 20 odd years and would never do that and refused to listen to me and refused to rectify the wrong. If you're not looking for ur items to get stolen out of ur vehicle I suggest you don't go there. If I could give them zero stars I would.

Front brakes repair, 2006 Accord: this is a great shop that was easy to communicate and work with…read more Very fair labor only pricing, since I had new, unopened pads and rotors purchased elsewhere (Rock A). Huge savings, quick install while I waited, friendly staff. Great experience--highly recommended.

Great Service at a great price. Mercedes dealership wanted to overcharge me for their B1 service…read more I Googled what it entailed and found out it was basically an oil change and brake fluid exchange. Contacted multiple shops and they either didn't call back, said I had to book an appointment or just seemed unprofessional. The owner DJ texted me back personally and said no appointment necessary just come on in. He definitely has a new customer for life.

I had a hugely disappointing experience at this Castrol Lube Express location…read more I went in for a routine oil change and, before the service started, specifically asked the workshop employee whether I could use the $10 discount coupon. He clearly said yes, so I assumed the discount would automatically be applied during billing. After waiting for the service to be completed, I noticed at the payment counter that the full amount had been charged. When I asked about the discount, the lady at the counter told me I was supposed to physically show the coupon. I explained that I had already confirmed the discount eligibility with their staff member and assumed it had been factored into the pricing. Instead of trying to resolve the issue professionally, they immediately shifted the blame onto me. The workshop employee was called over and conveniently changed his statement, claiming he had told me to show the coupon at the counter -- which was simply not true. The issue was never about the $10. It was about honesty, accountability, and customer service. A customer-friendly business would have either honored the discount or at least offered a future credit as a goodwill gesture. Instead, they seemed more interested in saving every possible penny while making the customer feel at fault. I honestly cannot remember the last time I experienced such a poor and dismissive attitude toward a customer. Would not recommend this place.

The customer service is horrible. The cashier was on her phone the whole time not attentive at all…read more The cashier is very rude and condescending. My payment needed to be adjusted for my coupon , the cashier tells me no it's too late. I asked for the owner she's says you can get him because she's busy on her personal phone while working. I in return told her no you get him ! He finally comes and informs her to refund me. While she was refunding my money she slammed my card down on the register and was still being very mouthy and rude. The key to a great business is customer service if you can't provide that then what's the purpose of working at the establishment? I will not be returning and Ive been coming here for over 8 years and servicing my 4 vehicles. So long Egal and wish you the best with your Rude cashier.

Car broke down, took the tow truck longer to bring the car then it did for Garry to repair the…read morevehicle. This service is unheard of today. Diagnosed and repaired my vehicle. Very reasonable price especially knowing my situation. Didn't know there were auto mechanics like this around anymore.

They are great. They are honest and fair. Their prices are reasonable. They are very nice people.read more

Wonderful experience! Drove up, waited for about 2 or 3 minutes before the cars in the bay left,…read moreand was signaled to pull in. Asked for the most basic oil change and requested to use the $15 off coupon. It was scanned without any issue. The attendant was extremely efficient, polite, and professional. They pumped up my tires, did other vehicle checks, and showed me that the oil level was full via the oil stick. The whole process took less than 20 minutes. With the coupon, I ended up paying $73. I was asked if I wanted to check my fuel lines as they haven't been cleaned for over 12 months- a $99 addition. I politely rejected, but may be coming back for this, as the attendant said it extends vehicle life. They were so polite and helpful. Definitely will be returning to this spot. Thank you! PS. If you Google Valpak or their website, Valvoline seems to always have a coupon there!

Came for an oil change, and was in and out within 15-20 minutes. No fuss, just straight up…read moreefficiency. We chose the $79.99 oil change because my car is over 10 years old. No major up-selling, just called out a couple of things (suggested the fuel system cleaning service for $99.99, and topped off our transmission fluid for $4.99). Very satisfied with the service, and very appreciative of the transparency and professionalism. Thank you so very much! Will be coming again.

I got an oil change today and had an excellent experience. My mom got hers done here the week prior…read moreand recommended it to me. So happy I came here! I was in and out so quickly and there was a nice waiting area (that was clean and smelled nice). James P., James G., Kevin P., and Nick C. - all very friendly gentleman who worked on my car. I usually don't like going to auto places (can be very intimidating) but that wasn't the case here. Honest, straightforward, kind, and efficient service. Prices are clearly listed/broken down. Thought it was very reasonable.

Needed break fluid flush. Walked in without any appointment and was attended without any delays…read more Service was quick, they have small wait area which is clean. Professional staff. Their price was higher(with coupon) than my car dealer for same service, price was the main reason I wanted to try service shops like jiffy lubes. If non-dealer shops can't offer better price I see no value in getting service outside.