worst customer service EVER!!! After speaking with Neil and giving him contact info and detail…read morequantities, I received a call back from Jen (rude rude rude) telling me or yelling at me that she did not have any info or quantities and that it was impossible to provide a quote without them and made it seem as if the problem was on my end and offered no solution to the big delay other than starting the order all over again. I know we are all busy but when I screw up I bend over backwards to fix, all Jen offered was yelling at her customer and half-hearted apology. Might be time for some customer service classes.

We bought treads, risers, skirtboads, a handrail and some other items from them to put in a new…read morestaircase. They worked very well with my finish carpenter so that we had just what we needed. They stained the treads to match an abutting floor and the risers were a clear finish. You cannot tell the difference between the flooring and the stairs which I bought from 2 different companies. They matched the stain 100%. We are happy with the quality and customer service that we received. I

I highly recommend this company! They were reliable from start to finish. Owners Justice and Ryan…read moreare knowledgeable, professional and friendly. Sophie, who runs their office could not be nicer! I love my window treatments and so happy this company was recommended to me!

I could not agree with Tara F. more. Justice saw what we needed, helped us pick the style and color…read morethat would work best at the best cost, and didn't try to sell us more than we were looking to buy at the time. The shades cost less than we expected and, for a basic cellular shade, are more attractive than we imagined. Ryan did a great job with installation and cheerfully worked around other workers in the house. As a result, we are going back to them for more shades!

Excellent service and pricing. Walked in one day with a small repair, and was told if I had a few…read moreminutes it could be fixed on the spot. The work was done quickly and professionally, and the pricing (I thought) was very fair. Would definitely use them again.

This was my first direct experience using a locksmith. The lock on my storage unit in Saco…read moremalfunctioned and I hired Dupuis to cut off the lock and replace it. My storage location is a 5 minute drive from their store in Biddeford. It took the employee 5-10 minutes to remove the old lock. The service fee was $125 and I think it to be excessive. Comparable fees quoted online in Biddeford range $50-$95. I'm pleased with the service and the result but think the charge was excessive.

They were prompt, showed up when they said they would and re-keyed our lock without any problems…read more I would definitely recommend them to anyone needing a locksmith in the area.

Loved this store. I was impressed with the amount and variety of materials that were offered. Tom…read morewas very warm and very knowledgeable. He was straightforward and the kind of person I trust. I'm currently working on a decorating project and look forward to doing business with him.

I rarely take the time to write reviews, however my experience at the Lumbery was such that I feel…read morecompelled to. I am a new customer, having purchased a raised garden bed. The staff was knowledgeable, friendly and eager to help. I was seeking modifications of which I knew very little. Brian, in particular was extremely helpful, creative, patient and went out of his way to make certain I was getting what I needed to successfully complete the project. Thank you Lumbery. You now have a customer for life!

I love this place ! Mike was incredible. He went out of his way to help us . Wicked helpfulread more

Terrific hardware store, staff is friendly , helpful and enthusiastic. Really makes me want to…read morebecome a builder or carpenter do I can hang here all the time. As a history geek, love that the mill has been here for years and years.

I have been doing business for at least 13 years for both personal and business. They are the…read moremost knowledgeable and helpful people in the business. They are terrific and they are local. I don't own a truck. Deering lumber delivers! And their drivers are polite and easy to work with as are their counter and yard staffs.

This is our second season with a wood stove. Two gentlemen came over to evaluate whether or not the…read morechimney needed cleaning. They came in, laid down a drop cloth and got right to business. All my questions were answered respectfully!! They determined that the chimney didn't need cleaning, charged a very small fee and left. As a retired couple, it felt nice to deal with an honest company who wasn't trying to take us for an extra buck!!

I requested a basic chimney sweep, which they performed without issue. However, customer service…read moreleaves something to be desired. Both the person performing the chimney sweep and the person whom I paid the bill for over the phone were really rude for no apparent reason. I have no other chimney service to compare them to in regard to quality of job performed so I can't say they are better or worse than anyone else. However, I do know I will not contact them in the future just due to the fact they were so disrespectful.