My five-year-old Samsung dryer suddenly stopped drying--and, of course, it was out of warranty!…read moreAfter asking ChatGPT to help me find the best appliance repair company in Lansdale, Pro-Tech Appliance came out on top--and now I see why! Alejandro contacted me right away and scheduled a same-day appointment. He arrived promptly at 4:30 p.m. I'm not going to lie: I was both impressed and a little nervous when he took my entire dryer apart! But he clearly knew exactly what he was doing. When all was said and done, he fixed the problem, my dryer works beautifully again, and the cost was very reasonable! I highly recommend Pro-Tech Appliance and Alejandro's outstanding service. Professional, responsive, knowledgeable, and affordable--five stars all the way! and 100% Diva Approved! #DivaBoss

Amazing service and experience! Highly recommended for appliance services…read more Alejandro was responsive to my inquiry, communicative, and provided professional and quality service for reversing a door on a mini fridge. I bought the item scratch-and-dent and couldn't find a service technician through the appliance stores to help. He was able to complete the job never having worked on the brand of brand I had, and also helped me move the item to it's final location, which was not an easy feat. If you are looking for detail-oriented, careful, friendly and professional service, Alejandro is the guy to call.

2nd. visit from this company, "Bob", our repair tech was terrific and very helpful re: suggestions…read moreto avoid similar issues on our Frigidaire. The 1st. issue was fixed but there was another subsequent one re: icemaking. He suggested that the cost to replace another part, combined with the 1st. would total out at about 1/2 cost of a new replacement. More interested in "our" savings than spending more for service, he suggested a less problematic make. VERY impressed by this company's quick service and professionalism & particularly pleased with "Bob's" service, thoughtfulness and expertise. Of course, we'd prevail upon him & company for future needs. Bravo! L.A.W.

We have a refrigerator which stopped working. They came out on 6/2/26 to diagnose the issue. It's…read morenow 7/2/26 and no updates. They claim that they can't get a hold of the manufacturer (True) to get the parts. It's been a month with no fridge. Tired of waiting - I called another company. Fridge was fixed in 5 days. I've demanded back my $165 diagnosis fee, but they refused so I did a consumer chargeback. What is the point of a diagnosis if you can't fix the issue? Poor customer service, clearly A BIG BOX company which is likely owned by a Private Equity firm. Soleless. Use ANYONE else but Mr. Appliance.

This guy is nothing but a lying liar who never keeps his word and promises everything. I paid for a…read morenew refrigerator and was promised to get it 2 days late. I never met a business owner who was so bad at running a business. I guarantee he won't be in business for long. I never got my refrigerator, you try to support a small business owner but I learned my lesson.

FRAUD ALERT. SCAM ALERT…read more The owner: Eld Patrick Whaley Had hired us to remove 3 negative reviews (from his MANY others) We DID the job on good faith he would pay. and then after we removed them, SUCCESSFULLY, trying to help PROTECT his reputation, he STIFFED US RAN AWAY WITH OVER $3500+ of UNPAID INVOICES, after making excuses for days. really professional and standup guy, right? I have verifiable PROOF of ALL of this. AVOID working with this company unless you like doing business with verified fraudsters + scammers.

Sales people very knowledgeable. Installers excellent!…read moreWas difficult to find right appliance due to space problems. Sales worked to find perfect solution.

We bought a refrigerator in 2020 and recently a dishwasher from Ray's. Everything went smoothly…read more The salespeople patiently answered all questions; service was prompt, on time, and efficient. The dishwasher was installed in less than an hour including removal of old dishwasher.

I am so happy with the service I received from this company. I appreciate everything they did for…read moreme. They came to fix my dryer and even came back to fix something that needed get fix again and only charge me for the first service charge. I call that give the extra mil when serving customers and making sure the customers are satisfied with the service. Call them for services they are in your budget and you will get the service done and if anything happens they will help you out! Thank you guys for the service! keep in mind I don't like to give feedback and if I did is because the service was excellent and they deserve it!!

Great communication on what was wrong with my refrigerator explain everything. Very fair price to…read morefix the issue.

From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

Very Timely and honest service. They were very responsive, came the same day and offered sound…read moreadvice.

J & J provides the quality of service that sets the standard all companies should strive for. When…read morea call was placed for a washing machine repair, John contacted me promptly. Understanding my need for a working washer he made time to come by and check it out a day early. The parts were ordered promptly and arrived as promised. He is knowledgeable, courteous, and professional. Stellar communication via text and phone calls. I couldn't ask for anything more.

John responded same day to our request to repair my washer. He was prompt, friendly and…read moreknowledgeable about the brand and model washer we have. He diagnosed the problem quickly and explained that it was able to be repaired, but that it would be cheaper to buy a new washer. I really appreciated his honesty and professionalism. I will be sure to call him again if we are in need of another appliance repair.

They came out fast and were quick and professional. The dishwasher and oven now work.read more

I contacted the company through Yelp and Eva responded very quickly. Josh came out right away and…read moredid a great job. On the initial visit, he examined my dishwasher and diagnosed the problem, then the company gave me a quote. They had to order a part, but the moment it came in, Josh came back, installed it, and made sure my dishwasher was working before he left. He also tidied up, which I appreciated. Definitely recommending him to my neighbors and family members.

A human answered my 1st call- asked for my appliance model # so repair person could have needed…read morepart on his truck. Charles & Ravier let me know when they were coming - friendly& very competent- ran my dishwasher for a long time to confirm that repair was successful. They also looked at how to prevent a recurrence of the problem. Hemi's is my new go to repair folks!

Just moved into a new home and discovered a problem with the microwave on a combo oven. Since we…read moremoved a good distance from our former home, we were a bit concerned HEMI would travel the distance. For a nominal fee ($10) they came out within a few days, diagnosed the problem, replaced the defective parts and had us up and running. HEMI has always come thru for us and did so once again. They are dependable, proficient, polite and our "Go To" service for any appliance repair. We wont even consider using anywhere else.