My favorite store!!!! My family and I love this place. It's so fun and inviting. The environment is…read moreso nice and the owner and great! Thanks.

We purchased a 2012 Volkswagen Passat with 99k miles on it at the end of January 2025 from members…read moreof our church who never had a problem with this car and kept excellent maintenance records. This was going to be our extra / commuter car for when I am not traveling for work which is very limited. My wife took this car to Global Autoworks approximately 2 weeks later in mid-February for an oil change. Global Autoworks charged her $289 and she was shocked (I was out of town for work) and she questioned the exorbitant price and was told that is what it costs. She paid them. When I returned home after traveling several weeks later I examined the 9 page invoice that showed $106 in "parts" NOT itemized and @ $120 for a diagnostic test that we never requested or authorized. it also had numerous other suggested repair items that we never asked for. Shortly after bringing our car home my wife told me this vehicle was leaking all over our driveway and newly refinished and coated garage floor (we paid over $3,000 in October to have our garage floor coated). I told my wife NOT to go back to Global Autoworks but we contacted a family friend who has 15 years experience as a certified Volkswagen mechanic. Our friend inspected our Volkswagen Passat and found that Global Autoworks improperly installed the oil filter causing the gasket to crimp which left a gap where the oil was leaking all over. Our mechanic re-installed the oil filter correctly and also replaced the Vacuum pump for $530 which Global Autoworks quoted $3,300 to replace the Vacuum pump (this is from the diagnostic test that we did not request or authorize). We contacted the owner, Steve, at Global Autoworks and sent him emails with the photos of the improperly installed oil filter and the damage to our driveway and garage floor-he did not respond. My wife went to Global Autoworks with our mechanic friend but Steve was not available. The following day I called several times and left messages. I eventually talked to Steve and advised him of the oil leak and the damage. Steve insisted on inspecting our vehicle and arranged to have it towed to his shop which was done that same day- a Friday. After not hearing back from Steve on Monday morning I called several times and left messages and Steve was never available (even though he emailed my wife saying they were working on our vehicle). Steve got on the phone after I told the receptionist that I was going to file a complaint with the Michigan Secretary of State. I told Steve that he was not authorized to do any repairs but only to inspect the vehicle. Steve said they could not find any leak. I told Steve that they would not find a leak because a certified Volkswagen mechanic with 15 years of experience found the leak and fixed it. Steve refused to accept any responsibility and was upset that my wife did not bring our vehicle back to his shop after he started leaking oil. I told Steve there was no way I would let her return to a shop that charged $289 for an oil change including a diagnostic test that we did not request or authorize. As well as the fact that his shop could not even do the oil change correctly which caused substantial damage to our driveway and newly refinished garage floor. I had to pay for a tow truck to bring our vehicle back to our mechanic. Steve sent a follow up email denying any responsibility because his shop could not find any leak even though we advised him in writing and verbally that the leak was fixed by a certified mechanic. I will be filing a complaint with the Michigan Secretary of State. BEWARE - DO NOT DO BUSINESS with Global Autoworks!

I had an alternator fail on my GL320. GA replaced and corrected that problem effectively and…read moreefficiently. Later the car started shredding serpentine belts. They replaced the tensioner pulley and the belt. it happened two more times. It was eventually determined the alternator pulley was the culprit. They fully refunded the repair costs caused by the bad alt pulley and I didn't even need to ask. It took a few trips in but they always took care of me, the towing, and my transportation needs. That is a level of care and integrity seldom seen today. It is usually a complete waste of time to even ask if a shop will accept responsibility for a mistake, that is not the case at Global Autoworks. I drive from muskegon and pass many shops to get there. I am sold on the service, care and integrity.

Good prices. Lots of good items to purchase. You'll go in getting one or two drinks and come out…read morewith 20 . If you haven't gone there I highly suggest you stop in today . There's new things different stuff coming in all the time. I guarantee he'll keep going back for more and more

Recently came here heading up the main road just because I need a gas and to grab some munchies…read more It's a typical gas station that seems to be next to a marijuana dispensary. Food, snacks and drinks are plentiful here and are at a great price. This is a larger store with a nice homey feel to it. Bathrooms were in fair condition, Patrons were pretty friendly too. Overall, it's a average gas station experience

It's a great place for a quick pizza or calzone! They are fantastic. The subs are sub standard, 5…read morepieces of pepperoni and very light cheese even lighter in the sauce and they call it a pizza sub. Chicken parm was even worse with 2 fried chicken strip(very dry) very little sauce and parm? What parm? They are pretty inexpensive so I guess you get what you pay for.

Very friendly and helpful staff. I had an older motorcycle…read moreand although they could fix it they recommend someone who could.

I bought two motorcycles from Bill's. The owner is awesome to deal with. There were no bogus fees…read morethat you see with some other dealers. Inventory can be limited because he is a small shop. If I upgrade again I will buy from them again.

07/25/26 - Decided to top off the car before returning to Chicago yesterday. The amazing part is…read moregas is more Expensive in Michigan than Chicago. We drove about 7 miles north of Grand Haven to top of the tank before we headed back to Chicago.

Better than average gas station food. Overall, the store has always been slightly overpriced but…read morelocation is perfect. There are always plenty of attendants to help.

I went in on Thanksgiving Day for a last minute item and was shocked that the man who waited on me…read morewasn't wearing a mask. I mentioned it and he said it was a personal choice. I couldn't believe that someone working in a store wasn't required to wear a mask.

The customer service here is typically good. They had to stop the whole car wash for my vehicle…read moreonce, and the kid was a jerk to me about it. Everyone else has been great. Prices are typical for a car wash, and they have monthly memberships. The one unique thing about this car wash is that it is just a belt that you drive onto. There is no rail, so anyone with ANY car could use this car wash - wide tires, low to the ground, whatever. Everyone's car will fit. It is easily the "nicest" car wash I have found in the area.

Quality Car Wash is one of the better car wash stops I've visited. Once you pull into the entry…read morelane, there's a drive-thru window you can let the cashier know what type of wash you want. There's also another lane for those with a membership. This car wash is special because the car wash itself is encased in a dome tunnel of clear glass. The natural lighting combined with the fun, colorful lights and lush foam makes it an entertaining experience. For just $22, we got a wash/wax/dry. Great car wash!