This review is strictly for their mail order parts. I'm the new owner of a 2006 Yamaha WaveRunner…read more I'm in California, near the Yamaha U.S. headquarters, but Babbitt's consistently has the best prices and selection of parts, accessories and apparel in the entire U.S. for my PWC. The online schematic drawings make it easy to find what you need, even if you don't know the part number. With my first order, I was confused about exactly which part number would get me the black mirror cover I needed. So I called in and spoke to a friendly specialist who set me straight and advised me on which number to order. The only thing that keeps them from being 5 stars is that shipping isn't free or Amazon fast, so it takes at least a week for me to get my stuff. But I do save on sales tax. So plan ahead!

I cancelled part of an order due to back order. Now, I am having problems getting my money back and…read moreno communication what so ever. I have written them several E-mails without any response. I have gotten hold to the Attorney Generals office in Lansing, Mi and reporting these people. My understanding is that there a lot of neg reports against this company. They told me that it will be 5 -7 days. This is the 8th day.

1 star because the back repair staff seemed friendly but the salesman up front, forgot his name but…read morethe chubby one that needs to hit the gym, is the worst salesman I've come across. Left in like 3 minutes of meeting him. Asked him what the OTD price was for one of the bikes and was above the other motor shops so asked if he can bring it down just a bit and gave the most snarky attitude with "I don't need to". Got up and walked away and as soon as I got to the door, he asked "so what price were you thinking" lol. Naw we're good. Don't recommend this place. Over priced and not friendly.

I would give them zero stars if I could…read more My wife and I bought a new Sea Doo from them. We first put it in the water on July 2, and it broke almost immediately. Village Motorsports still has not fixed the problem. Among other things, the operations manager, Ryan, blamed Covid. :) He also claimed that my concerns (getting a replacement or refund) were for the manufacturer to address. However, I got the manufacturer representative on the phone with Ryan, and the representative confirmed that Village Motorsports is responsible. Nonetheless, Village Motorsports still has offered nothing, aside from a hope (not a promise) that maybe they can fix the machine by August 4, more than a month after the problem arose. My only word of advice--aside from not buying a machine from them--is if you want someone to pick up the phone promptly, call the sales desk, not the service desk.

I've been doing buisness with Rapid cycle for years, Hands down best service in town, Kyle and his…read moretechs really know what their doing and will get back on the road in no time!!

I brought my BMW motorcycle to Rapid Cycle Works because it was having some brake issues. Kyle, the…read moreowner, told me he would look at it within three or four days. It took him 17 days before he got it on the bench despite several phone calls asking the status. And then when he realized the job was more complicated than he had originally anticipated, rather than order the correct parts, he used old brake lines that he had lying around the shop. None of the brake lines fit correctly, nor were they the proper lengths (too long). So, it was impossible to route them correctly. One of the lines is red (originally black) So the improper routing is really obvious. They routed the front brake lines off the calipers in the opposite direction (180 degrees) from how they were originally routed. And then looped them around the fender. It just looks really unprofessional.

took my bike here 2 times they changed me each time to have it then brake each time the second I…read moreroad it in the same spot 3 times!!! now im out of 300$ and a working bike! I could have got a whole new exhaust at this point I also saw the welds that Ktm did to "fix the problem" and a kid could do better would definitely suggest bring your bike to a local shop!

bad service brought my bike here 2 times to for them to fix a 30$ part by trying to re weld it…read moreinstead of just ordering the new part so it would not brake which it then did the second I turned it on could have fixed it for 30 bucks my self instead I took it here and spent almost 290$ and now dont have a working bike!

I originally had an issue where my new tires were accidentally installed on the wrong motorcycle,…read morewhich caused delays and cost me valuable riding time. While the mistake was frustrating, what really stood out was how Jeff and the entire service team handled the situation. Jeff took ownership of the issue immediately and went above and beyond to make things right. The team worked hard to correct the mistake, kept me informed throughout the process, and made sure I was taken care of. It's easy to judge a business when something goes wrong, but the true measure of customer service is how they respond when problems arise. I can honestly say Jeff and his team exceeded my expectations. Their professionalism, communication, and commitment to customer satisfaction turned a negative experience into a positive one. I truly appreciate the effort they put in to make things right. Thank you, Jeff and the entire team. You've earned my trust and future business. Highly recommended!

Emily in Service Dept GR took appt short notice over this past Holiday Weekend for appreciative Vet…read moreto get 1st Svc done on my new Indian Sport Scout, thanks Emily!