Dr. Shuman saved our cats life today, and our hearts from completely breaking, after the shock of…read morefinding out he needed emergency surgery (and trying times overall). We are so grateful for the compassion he showed us and our beloved cat/middle child. These people care about animals and families and from the jump quoted us an approximate price that was *much* less than the local emergency clinic who I had to beg for a quote range to begin with. (Everyone we encountered was just so nice, too...from the front desk to the assistants--really means a lot when you're scared and sad.) So trust me when I say this hospital is reasonable and respectable and transparent about emergency care costs!! I hope we never need emergency care for our pets again, but that and any other procedures in the future will definitely be with them. I just wanted to write this review supporting their business out of gratitude. Thank you so much, Dr. Schuman and Brenda and the other caring staff who helped us today. -Frank's mom

Dr. Shuman is the best vet I've visited since my vet in Fallbrook Ca, maybe even better! He has…read moresaved our cats countless times and we are beyond grateful. I would avoid the other vet at the clinic, I don't remember his name, but he's fairly new. His whole demeanor feels like one of those corporate, money grabbing, emergency vets. The office staff is kind and helpful, but make sure to check your billing each time you visit, or you'll get endless messages saying you are delinquent.

Just had my best friend sent to the Rainbow Bridge. This place handled everything well. They even…read morehave a comfy couch area to hold your friend to the Rainbow Bridge. I'm glad I chose this place, instead of the BC vet. BC Vet wouldn't give me an estimate, after the thousands of dollars I have spent there. Furthermore, I could hear Dr. G talking shit in the back ground! Shame on you, BC vet! Anyway, My buddy went out in peace and compassion, as he deserved....this vet is the best to take your pet to the Rainbow Bridge.

1 Star -- Traumatic experience, lack of post-operative care and compassion…read more I am sharing this because I truly wish I had read the warnings before trusting this clinic with my dog. On February 10, my senior dog underwent an eye enucleation performed by Dr. Evans at Soquel Animal Hospital. After having his eye surgically removed -- a major procedure -- he was sent home without antibiotics and without any pain medication. Within a few days, his surgical site became infected and began leaking. I called the hospital Monday because it was clear something was wrong. I was told Dr. Evans was on duty, but that he "did not have adequate time" to see my dog, and we were advised to go to an emergency hospital instead. What followed was heartbreaking. My dog required emergency care, additional medications, and ultimately a second corrective surgery with a specialist to repair complications from the first procedure. This meant more anesthesia, more suffering for him, and thousands of dollars in additional expense that could likely have been avoided with appropriate post-operative care and follow-up. Watching your animal suffer after you trusted a professional to help them is devastating. What has stayed with me most is the lack of humanity and accountability. Sending an animal home after major surgery without infection prevention or pain control is unacceptable. Refusing to evaluate a post-operative patient with complications is even worse. After this experience, I went back and read other reviews and found concerning patterns. I deeply regret not doing that beforehand. Please advocate strongly for your pets. Ask exactly what medications are being given, what should be sent home, and what happens if complications occur. I would never want another family to go through what we did.

For everyone on here, leaving reviews of one stars because you had to wait two hours for an animal…read morethat was not seriously hurt....y'all need to check yourselves. This is an emergency room. When was the last time you went to a human emergency room and didn't have to wait more than two hours? The only cases that don't have to wait two hours come by ambulance. This place is utterly amazing. The staff is super professional. They take care of everybody wonderfully and yes, just like all medical whether animal or human, they are desperately understaffed. Let's give a big shout out to these amazing caring professionals Dr. Macy Dr. Akol, Dr. nicki Dr. Lahue, Dr. Kalff Dr Pressel all the doctors I forgot and the best nurses in the entire world. I've been coming here for over 30 years and only receive the best, most attentive, kindest and gracious of care. Folks need to understand how long things take and what the word triage means. I am disgusted reading one star reviews from people with no concept of how much time good thorough animal care takes and how much things cost. An estimate is an estimate they have only ever charged me for what was needed. They are utter professionals, a very highly regarded facility and quite frankly all you people that are sending in one star reviews don't deserve their service or care. Leon loves Pacific & Santa Cruz Vet so much!!!!

Let me start by saying I have the utmost respect for vets and their staff. Vet care is a tough…read moreprofession. I am a seasoned dog owner who has spent many hours and has had many visits to the ER over the years. However this last visit was brutal. We arrived at 830 am and didn't get fully seen and discharged for 12 hours ! 12 hours is insane to make someone with a sick animal wait. At least be up front on check in and say. You are likely looking at 5-6 hour wait. At least that way you can make a call and decide to not put your already sick animal through more stress. I get how triage works. Most pressing cases are seen first. But to have us come back into the exam room several times just to sit and wait for at least an hour or more each time is wild. The tech calls me and ask me if I've left and I say no I'm right outside and by the time I've come in they have forgotten about us and stick us in an exam room only to sit and wait another chunk of time. The vet was lovely and she helped diagnose my dog and set up a treatment plan. That was the only plus.

I've been lucky enough to be a client of GVE since they first opened their practice. They…read moreconsistently go out of their way to help me and my pets. They're the best vet in the county period.

So so so thankful to have found Marc, Christine, and their team for care for our senior cat. They…read morewere amazing to work with for any appointments or procedures she had and were always willing to answer my questions over text when I needed to check in on something. Such a blessing after dealing with typical vets that want to charge you for a full vet visit every time you have any questions. When we sadly had to put our sweet cat down recently, Marc came to our home and was so kind and present during the process with us. He made the experience very calm and sweet and had an amazing bedside manner for being alongside us during that process. Couldn't have asked for a better care team for us and our cat at the end of her life.

I highly recommend Harbor Vet Hospital! The vet on duty was knowledgeable, patient and took her…read moretime with our kitten Grayson. Grayson had a rough start to life experiencing seizures and a lot of brain damage because of the seizures. He has since made a full recovery and the vet at Harbor Vet Hospital gave him a full clean bill of health and cleared him for surgery to get neutered! She said that if we hadn't told her all his issues early on in life, she would have guessed he was a very normal little kitten and those words meant the world to us!!! Thank you Harbor Veterinary Hospital!!!

I recently brought my dog Mickey to Harbor Veterinary Hospital to see Dr. Wells and her wonderful…read moreteam. Every visit reaffirms how fortunate we are to have such compassionate, knowledgeable care right here in Santa Cruz. Dr. Wells communicates with warmth and genuine concern it feels like talking to a trusted family member who's fully invested in your pet's well-being. The front office staff were pleasant and direct, even taking the time to show me how to give Mickey his medication and sharing helpful troubleshooting tips. I left feeling grateful and at ease. In today's world, where quality service and fair pricing are hard to come by, Harbor Vet consistently exceeds expectations. I've been a loyal client for eight years and wholeheartedly recommend them to any pet owner looking for exceptional care.

When it was time to say goodbye to our sweet 12yr old German Shepard, Hannah, we knew having an…read morein-home option was a must for our family. Dr. Maria Kuty was such a blessing during a difficult time and her staff was responsive and understood that we were making a very difficult decision. She arrived on time, and walked us thru the whole procedure, which helped us know what to expect. Even though we feel so raw inside, we know having Maria by our side and her care for Hannah meant the world to us.

We are incredibly grateful for Dr. Maria Kuty and her At Home At Rest Pet Euthanasia service. She…read morecame to our home to help our beloved family dog, Chewy, pass peacefully after being very sick. What could have been a deeply traumatic moment became something meaningful, gentle, and full of compassion thanks to her presence. Dr. Kuty was warm, empathetic, and so attuned to both Chewy and to us. She created a calm, loving environment that allowed us to say goodbye without fear or stress. We are especially thankful that Chewy didn't have to go into a vet clinic--something she always hated--and instead was able to fall asleep at home, surrounded by love. I highly recommend Dr. Maria Kuty to anyone facing this incredibly difficult decision. Her kindness truly made all the difference. Thank you, Dr. Kuty

Dr. Ravina was a complete blessing as we laid our sweet kitty to rest in the comfort of our home…read more She has such a lovely, calming and compassionate demeanor that makes you feel at ease during a sad time. I fully recommend her to anyone having to navigate this difficult time. Thank you Dr. Ravina.

My precious dog's final moments went as perfectly as they possibly could. Dr. Ravina was patient,…read morekind, gentle, and understanding. She handled every step of this process with care, and I could not be more thankful for such a peaceful and seamless experience saying goodbye to my baby. Thank you, doctor.

We lived in LA for the first 10 years of our dog Tater's life, and veterinary care was always…read morestressful. It could take three weeks just to get on the schedule, which wasn't acceptable care. Moving to the Aptos-Capitola Veterinary Hospital has been a breath of fresh air. They can see Tater the same day or next day if needed. Unfortunately, our dog has been in a lot recently, which has really shown us how wonderful the entire tech and office staff is. I want to give an additional callout to Zach, who is a technician there, and Georgia at the front desk. I also cannot praise Dr. Hage enough. I can tell she genuinely cares for our dog and always advises us on the best course of action. She is compassionate, easy to communicate with, and we trust her completely. They never try to upsell us, Tater's health clearly comes before a bottom line. We are thrilled to have found a place we trust for the rest of his life.

This was the most horrible veterinary experience I have ever had. I have a 10-year-old indoor cat…read morewho had never really been sick before. After switching his food, he developed what appeared to be a food allergy and became very sick. Before bringing him to Aptos-Capitola Veterinary Clinic, I specifically called and told them he did NOT have a rabies vaccine and asked, "Can you still see him?" They said YES, no problem. We went in, they treated him, recommended different food, and we left happy. Fast-forward about three months. My cat was still having problems and had been vomiting for months. I had recently spent approximately $5,000 at an emergency veterinary hospital in Monterey trying to figure out what was wrong, and we still didn't have the answers we needed. I brought him back to Aptos-Capitola hoping for help. The veterinarian who met with me was extremely cold from the start. I reminded him that my cat had been through a lot and explained the months of vomiting and emergency visits. He didn't seem to care about my story. He began palpating my cat's abdomen with what seemed to me like an excessive amount of pressure, and my cat began VIOLENTLY SHAKING. I was shocked. My cat had been examined multiple times at the emergency hospital and had NEVER reacted like this during an examination. Throughout the exam, the veterinarian repeatedly brought up that my cat wasn't vaccinated for rabies. I explained that he is an indoor cat and that I was refusing the rabies vaccine. Instead of focusing on why my cat was sick, the conversation became increasingly aggressive. In my experience, his tone was rough, he raised his voice, and he continued insisting on the rabies vaccination before thoroughly examining my cat. Meanwhile, my cat continued shaking. I finally said, "I am refusing the rabies vaccine. I am here because my cat is SICK. I have been here before without this being a problem. Why is this suddenly a problem today?" The situation became so upsetting that I left the clinic CRYING with my sick, shaking cat. I actually wasn't planning to write a negative review. Then recently, I received an extremely long letter from the clinic informing me that my family and I were no longer welcome because of this situation. I found the letter threatening and upsetting. Even more concerning, the letter referenced California law regarding rabies vaccination. That is what prompted me to contact my attorney and research the law. What I learned raised serious questions about what I had been told. California does not have a statewide law requiring cats to be vaccinated against rabies. Local jurisdictions can have their own requirements, but I have been unable to identify a California law that simply prohibits a veterinarian from examining an indoor cat because it isn't vaccinated. If this clinic has its own vaccination policy, SAY THAT. A clinic policy and California law are NOT the same thing. If you tell a client something is required "by California law," you should be able to identify the law. I have had animals for decades. Years ago, when I had a working farm, I worked with the veterinary program at Colorado State University in Fort Collins, where veterinary students worked with and studied my animals. I have also spent many years researching vaccines before making my own decisions. People are entitled to disagree with those decisions. What I will NOT accept is being pressured and spoken to aggressively while my sick animal is visibly shaking, especially after this same clinic previously agreed to treat him knowing his vaccination status. My cat needed help. Instead, I left crying with a sick, shaking animal and later received a letter telling my entire family we were no longer welcome. I will NEVER forget this experience, and I absolutely cannot recommend this clinic.

I took my kitty to the Cat Clinic for the first time because she had a lump on her mouth. The…read moreentire staff from the receptionist, vet techs and doctor were incredibly kind and friendly. I got a lot of information and they performed a biopsy the next day, ensuring I would get the least expensive options while maintaining a high level of care. My cat also seemed the calmest she's ever been at any vets. I highly recommend taking your lil one here!

Dr Mohr is one of the best vets we've seen in the area. She's very kind and compassionate with our…read morefur babies. I can't say enough about the appreciation and gratitude we have for everything she has done for us.

These vets and vet techs are amazing! I was fearful my dog was going blind or had a neurological…read moreproblem. The lovely lady vet did a thorough exam and said my pup needed her nails clipped to make walking easier. No vet has ever been able to clip my pup's nails! My dog has her life back. Walking, seeing and happy. I am so impressed with the level of professionalism. No up selling. None of that. I brought my other Golden Retriever in last year and received the same level of treatment. I can recommend Santa Cruz Veterinary Hospital on 41st 100%.