I have met Dr. Schwarzmann only once, but I could tell he is fully knowledgeable in his practice,…read moreand he is caring, compassionate and honest. The world is a better place with him in it. I look forward to him meeting my cat. Ann M.

We recently had to put our 10-year-old Husky down, and Thomas was very informed and insured us…read moreabout the process of euthanizing. He was very heartwarming and gave us time to say our final goodbyes. I highly recommend Thomas.

East Lake Animal Clinic has an experienced veterinarian/surgeon in charge and he has done wonders…read morefor my three little Maltese dogs advising on their care. His staff and their manager have been helpful even though there was a surge of appointments since people are taking their pest more to the doctor's office during Covid. What won me over is they explain what they are going to do and why, share their advice and options, and follow though. My rule each day is dogs first and they have the same care in mind for all pets.

I have been coming here for over 2 years and I can say I have nothing good to say about this place…read more I have given them chance after chance to redeem and today was the last chance. Over the past 2 years the following has happened: My dog got hit by a car and I rushed her to the vet but to be told that it would cost over $2000 for them to do anything. When asked if I could get any payment plan set up, they said either pay full or take her home and wish for the best. My dog had 2 seizures (brand new for her) and when I called to get her in, they said she would need to go over an hour away because people there had appointments and that they took precedence. They have attempted to overcharge and nickel and dime every single visit. I have NEVER been introduced to an actual vet. They are cold, have zero bedside manner and act like your pet family is just another check. Today they out a slip leash around my dogs neck and I could actively hear her choking all the way to the room. When she came out, I immediately took it off of her and couldn't even fit a pinky in between the neck and leash. She said "that's for dogs that pull!" I told her that's why I have a no pull harness on her!! I do not recommend this place to anyone and have made another appointment with a caring vet. This place is awful! Never coming back.

There's some difficulty getting in touch to make appointments, phone number is unhelpful.read more

Dr Mayer and staff ladies were amazingly helpful and caring! My first visit and I will be coming…read moreback Elizabeth, Charlie and Bibi

At tractor supply this company was offering vet services -…read more Waited 3 hours in line for a vet (Doctor dendnholz) to say she couldn't hear my dogs heart rate enough. Believe all these vets obtained their degree with chatGPT, do not go here. They will wait until you get to the front and the moment seeing the Vet to tell you that. They turned away multiple people in front of me for the same reason, my dog was checked my another vet just this last year, full check up and perfectly healthy. The vet excuse was that she couldn't hear well enough (we were the 5th people she had told this to and probably more) These vets are unqualified to be vets so I wouldn't trust your dog or fur baby in their hands. The lady that calls herself a vet is named Doctor dendnholz in our particular situation. Again ChatGPT degree, go to a real Vet.

Dr. Leyda is an outstanding veterinarian. Although this is…read morenot a full service vet, the service here is awesome, and the prices are so reasonable. The staff is very friendly, and responsive, and Dr. Leyda is extremely caring and knowledgeable. I have been here many times with multiple dogs for the senior full wellness package, and the doctor and staff are stellar. They always go above and beyond! There are no appointments, and patients are seen on a first come, first serve basis, but they are so good that I have used their services countless times. Nothing but praise for Dr. Leyda and her staff. (This is the PetVet in Watsonville, CA at the Tractor Supply Company.)

I have had excellent experiences with my two cats. One got hit by a car and we were mailed a very…read morenice card! Very thoughtful. Our first cat that got hit, had a bad bite that was treated and he healed nicely. Our new kitty Raven has been getting kitten care and she is doing great! Good vet care costs money and Aptos Creek side gives quality care and they know what they are doing. Also fast and convenient service with dog and cat separate entrances. Thank you

Poor communication overshadowed otherwise good veterinary care…read more The veterinarians at Aptos Creek Vet seem knowledgeable and kind. Unfortunately, our experience with the office staff was so frustrating that we won't be returning. About a month ago, we brought our cat in for an exam and bloodwork and spent over $500 to diagnose a thyroid issue. He was prescribed medication, which has worked very well. He has gained weight and seems happier. When we went to refill the prescription, the refill was rejected. When we called to ask why, we were told our cat needed to come in for additional bloodwork costing another approximately $250 before the medication could be refilled. That in itself wasn't the issue. What we asked, repeatedly in different ways, was: * Is this additional bloodwork a one-time follow-up? * How often will this testing be required going forward? * What should we expect the annual cost to be for managing this condition? We could not get a clear or direct answer to these very basic questions. Instead, staff repeatedly said "the vet requires it," without explaining the longer-term plan or costs. When we asked for clarification, we were told we must not have been listening during the original visit. As the conversation went on, it became more frustrating because no one would simply explain the monitoring schedule or expected annual cost, which is necessary to make informed decisions about long-term care. Even when the office manager got involved, the questions were still not answered directly. The situation escalated unnecessarily, and we were made to feel at fault for being frustrated after repeatedly asking for straightforward information. I really don't think we were the a$$holes here. If you value clear communication and basic transparency around ongoing care and costs, I'd recommend looking elsewhere.

We lived in LA for the first 10 years of our dog Tater's life, and veterinary care was always…read morestressful. It could take three weeks just to get on the schedule, which wasn't acceptable care. Moving to the Aptos-Capitola Veterinary Hospital has been a breath of fresh air. They can see Tater the same day or next day if needed. Unfortunately, our dog has been in a lot recently, which has really shown us how wonderful the entire tech and office staff is. I want to give an additional callout to Zach, who is a technician there, and Georgia at the front desk. I also cannot praise Dr. Hodge enough. I can tell she genuinely cares for our dog and always advises us on the best course of action. She is compassionate, easy to communicate with, and we trust her completely. They never try to upsell us, Tater's health clearly comes before a bottom line. We are thrilled to have found a place we trust for the rest of his life.

This was the most horrible veterinary experience I have ever had. I have a 10-year-old indoor cat…read morewho had never really been sick before. After switching his food, he developed what appeared to be a food allergy and became very sick. Before bringing him to Aptos-Capitola Veterinary Clinic, I specifically called and told them he did NOT have a rabies vaccine and asked, "Can you still see him?" They said YES, no problem. We went in, they treated him, recommended different food, and we left happy. Fast-forward about three months. My cat was still having problems and had been vomiting for months. I had recently spent approximately $5,000 at an emergency veterinary hospital in Monterey trying to figure out what was wrong, and we still didn't have the answers we needed. I brought him back to Aptos-Capitola hoping for help. The veterinarian who met with me was extremely cold from the start. I reminded him that my cat had been through a lot and explained the months of vomiting and emergency visits. He didn't seem to care about my story. He began palpating my cat's abdomen with what seemed to me like an excessive amount of pressure, and my cat began VIOLENTLY SHAKING. I was shocked. My cat had been examined multiple times at the emergency hospital and had NEVER reacted like this during an examination. Throughout the exam, the veterinarian repeatedly brought up that my cat wasn't vaccinated for rabies. I explained that he is an indoor cat and that I was refusing the rabies vaccine. Instead of focusing on why my cat was sick, the conversation became increasingly aggressive. In my experience, his tone was rough, he raised his voice, and he continued insisting on the rabies vaccination before thoroughly examining my cat. Meanwhile, my cat continued shaking. I finally said, "I am refusing the rabies vaccine. I am here because my cat is SICK. I have been here before without this being a problem. Why is this suddenly a problem today?" The situation became so upsetting that I left the clinic CRYING with my sick, shaking cat. I actually wasn't planning to write a negative review. Then recently, I received an extremely long letter from the clinic informing me that my family and I were no longer welcome because of this situation. I found the letter threatening and upsetting. Even more concerning, the letter referenced California law regarding rabies vaccination. That is what prompted me to contact my attorney and research the law. What I learned raised serious questions about what I had been told. California does not have a statewide law requiring cats to be vaccinated against rabies. Local jurisdictions can have their own requirements, but I have been unable to identify a California law that simply prohibits a veterinarian from examining an indoor cat because it isn't vaccinated. If this clinic has its own vaccination policy, SAY THAT. A clinic policy and California law are NOT the same thing. If you tell a client something is required "by California law," you should be able to identify the law. I have had animals for decades. Years ago, when I had a working farm, I worked with the veterinary program at Colorado State University in Fort Collins, where veterinary students worked with and studied my animals. I have also spent many years researching vaccines before making my own decisions. People are entitled to disagree with those decisions. What I will NOT accept is being pressured and spoken to aggressively while my sick animal is visibly shaking, especially after this same clinic previously agreed to treat him knowing his vaccination status. My cat needed help. Instead, I left crying with a sick, shaking animal and later received a letter telling my entire family we were no longer welcome. I will NEVER forget this experience, and I absolutely cannot recommend this clinic.

For everyone on here, leaving reviews of one stars because you had to wait two hours for an animal…read morethat was not seriously hurt....y'all need to check yourselves. This is an emergency room. When was the last time you went to a human emergency room and didn't have to wait more than two hours? The only cases that don't have to wait two hours come by ambulance. This place is utterly amazing. The staff is super professional. They take care of everybody wonderfully and yes, just like all medical whether animal or human, they are desperately understaffed. Let's give a big shout out to these amazing caring professionals Dr. Macy Dr. Akol, Dr. nicki Dr. Lahue, Dr. Kalff Dr Pressel all the doctors I forgot and the best nurses in the entire world. I've been coming here for over 30 years and only receive the best, most attentive, kindest and gracious of care. Folks need to understand how long things take and what the word triage means. I am disgusted reading one star reviews from people with no concept of how much time good thorough animal care takes and how much things cost. An estimate is an estimate they have only ever charged me for what was needed. They are utter professionals, a very highly regarded facility and quite frankly all you people that are sending in one star reviews don't deserve their service or care. Leon loves Pacific & Santa Cruz Vet so much!!!!

Let me start by saying I have the utmost respect for vets and their staff. Vet care is a tough…read moreprofession. I am a seasoned dog owner who has spent many hours and has had many visits to the ER over the years. However this last visit was brutal. We arrived at 830 am and didn't get fully seen and discharged for 12 hours ! 12 hours is insane to make someone with a sick animal wait. At least be up front on check in and say. You are likely looking at 5-6 hour wait. At least that way you can make a call and decide to not put your already sick animal through more stress. I get how triage works. Most pressing cases are seen first. But to have us come back into the exam room several times just to sit and wait for at least an hour or more each time is wild. The tech calls me and ask me if I've left and I say no I'm right outside and by the time I've come in they have forgotten about us and stick us in an exam room only to sit and wait another chunk of time. The vet was lovely and she helped diagnose my dog and set up a treatment plan. That was the only plus.

Excellent service- really cares about the animals. Excellent response time…read more Been having him as my vet for over 10 years. No need to go to a clinic and sit and wait in uncomfortable chairs with sometimes too much animal odors in the room. Also saving lots of $$$ as there is less overhead. Tom does it all except major surgeries.