I liked this location since it's surrounded by restaurants, cafes, and a supermarket a walking…read moredistance away. They even have Starbucks, Crystal Palace, and Five 55 bar and restaurant in the lobby so you won't get hungry and bored. I even love their interior and able to chill in the booths and tables with complimentary wifi. Even high school students know to go here to study. Lots of restrooms available on two floors. The rooms were clean, lotion and soap provided. I didn't like the body wash, shampoo and conditioner they had because they don't lather and I felt less clean than drugstore brands, so I preferred bringing your travel sized hair products and body wash. The shower flow was slow and there's no option to control it. I liked how the toilet has a bidet to clean your bottom; felt like I was in Japan for a while. If you need your room to be cleaned regularly, you must request room service yourself on the phone or at the front desk. All the concierge were friendly and attentive on providing services for us. Even the room service ladies were kind to provide clean towels, replace soaps, and an electric kettle to boil water. Make sure the mini fridge is on at the cooler setting by taking it out and setting the temperature at the rear, which was a pain in the butt. If you want to wash your clothes in the laundry room, you have to purchase your laundry detergent (preferred at Walgreens) and get tokens from the front desk. You'll be charged $5 laundry during checkout. I also got a chance to workout in the fitness room which was small, yet clean. Clean towels provided to wipe your sweat, complimentary earphones for your old iPhone/android, a water fountain to fill up your bottle, and sanitizing wipes for equipment. The pool and patio was nice to walk around and chill, but no one dared to swim in a 3 foot pool during spring, so I skipped that. Too bad there was no spa or sauna to relax since it's a 3-star hotel. Before my check out time, I took a chance to check out a local event happening in the ballroom. It was a SoCal Card Con where Pokémon and One Piece fans trade and purchase cards that can go over $1,000 for limited edition. Security was tight, but welcoming. I was able to befriend a few local card vendors as a Bay Area tourist lol. Overall, I would love to stay here when I visit Monterey Park. There's also a bus stop in front of Five 55 where you can go to LA and anywhere else with LA Metro. So convenient to travel and eat around.

Had a great time staying here. During my stay, most guests were business people which made it not…read moretoo busy at the hotel. There was Starbucks there but get ready since they might be busy in the morning due to business people getting ready for the day. FYI. You cannot get your rewards at Starbucks because it belongs to the hotel and it's more expensive plus limited menu

I always enjoy staying at this San Gabriel location. This is my fourth time. My friends and I are…read moreon a foodie road trip of mainly Asian food. My friends have been er been here, so I felt this was the best location especially since one of us is Chinese from Malaysia. It was nice because I was able to park at the Hilton honors spaces when available. At check in, Vincent was soft spoken, and courteous. He made sure my room was feather free as requested due to my asthma. Our room was ready when we arrived. Great since we were hungry, and we could drop off our luggage in the room before heading out. I always check round with my blacklight to see the cleanliness of a room. But the only reason I didn't give a five star this time was before I even checked with my blacklight, the curtains were open, and we saw dust caked on the dresser, lamp stand, and too of headboards. Unacceptable since two of my friends have allergies, and as an asthmatic I am allergic to three different dust mites. I called Vincent at the front desk and he immediately sent someone up. Now the train I have a four star and not a there is because of Linda from housekeeping. She said she understands because she has brothers who are asthmatic. When she saw how dusty the room was she also was appalled by the condition. Linda did a great job. Although we left a small to in the room for whoever will be cleaning next, we left something extra for Linda at the front desk. That being said the bathrooms were clean. Beddings clean but bed a little too hard for my liking. The other gals told me it was fine for them. We were going to try their dim sum restaurant downstairs, but we were pretty dim summed out, so we tried something different nearby.

The workers here are nice and friendly. This hotel make me feel like I was in China Town…read more The hotel is nice but somethings in the room I didn't like. I got room 615 and it feels like there's two attic in the room. One in the bathroom and one in the door way. The door looks nasty like the paint is chipping off. And the bathtub wall is chipped.

2022 was the last time Pacific Media Expo (PMX) took place and I'm glad it was local at the…read moreSheraton in San Gabriel, perfect for my panel where I shared about local anime adjacent businesses and restaurants. I'm praying one day they come back. The convention was held at the Sheraton San Gabriel which was the perfect size for a smaller con without being too crowded and without being too oversized. There's free parking if you're okay walking from the 99 Ranch Market plaza or if you find it in the close by residential area. Looks nice inside, the panel rooms were smaller, but accommodate the smaller attendee population too. Internet connection for the event was fine. Acoustics in the ballroom and panel rooms, along with AV set up was good. Lobby area and some just standard hotel backdrop were perfect for photos. Love that it's walking distance from lots of delicious food options. Staff were friendly and venue was nice and clean. Restrooms were clean each and every time.

I only booked this hotel because the website advertised a heated pool. That was literally the main…read morereason I chose this place for a staycation. I could've stayed at the Le Méridien in Arcadia, but I picked the Sheraton instead because of that feature. At check-in, I specifically asked again about the pool temperature, and staff assured me it was always kept between 80-85 degrees. To my surprise, the pool was absolutely not heated. When I called the front desk, they first said, "Oh yes, it should be" and "It's always 83 degrees." Once I explained the water was clearly cold, they changed the story to "We turn it off during certain hours," then immediately corrected themselves and said they were "having technical difficulties." At that point, I was already disappointed. Then I tried using the hotel room phone, which barely worked. The staff member kept saying, "I can't hear you," and then hung up without even attempting to follow up or figure out what the guest needed. Other issues: * WiFi was extremely slow and unreliable * TV streaming/WiFi barely worked * TV remote was terrible -- buttons had to be pressed hard and had a 5-second delay * Shower water never got hot enough Overall, this was a bad experience from start to finish. The hotel looks nice and has all the fancy bells and whistles, but the actual experience was frustrating and disappointing. To top it off, during checkout, nobody seemed to care about the issues I experienced. They just told me the total for the bill and moved on. Will not be coming back.

We stayed here for 60 days while our t house was getting repaired. It was great the staff is…read moreamazing. We stayed on the 7th floor and had a great view of the golf course and even Downyown L.A. the housekeeper Silvia was great she paid attention to every detail and even tucked in my daughter's dolls. The dog park area was nice with plenty of poop bags unfortunately not everyone picks up their dogs mess. If you walk up the hill there is a great grass area for your kids and dog to run. Breakfast has lots of options. Unfortunately no bar but they will take you up the hill to the other Hilton in a golf cart if you want dinner or drinks.

I enjoyed my stay here for the weekend. I had a mountain view room on the 3rd floor. One night I…read moreheard a party on the first floor patio, but it was over when quiet hours started. The hotel and rooms are clean, there is a little market and there is a small laundry area you can use. Plenty of parking too. The only downside is that a lot of people stay here, so breakfast buffet was crowded. But I was able to take my food to my room, where there was a table. I appreciated that there was a full size refrigerator, and plates, glasses and utensils. Would definitely stay here again.

i wanted to like it here, but unfortunately it fell flat. the parking is really small & there's…read morebarely space at night. that's the main issue. also, the service was terrible because i never felt welcomed throughout my stay here. they were never welcoming sadly. in addition, when i initially arrived, the door wouldn't open and it was weird, however, i got the person at the front desk to help, and he got a key to open it. but it just seemed jammed and not welcoming because they were not prepared for me.

Clean room, decent location, prices competitive, neighborhood seems safe, lots of free amenities,…read moresuch as the breakfast and coffee, and lounge areas. The heat worked well, wasn't too noisy, shower hot, bathroom clean, no noise from other guests, so slept well. It rained, so did not use the pool, but it seemed fine. Lots of good shopping and coffee shops nearby, sense of community as well. I would stay again as they seem well run and friendly. There are a couple of minor things that I feel are worth mentioning. 1. The breakfast areas requires you to walk around the pool, which because it was raining was awkward. Normally in California (it never rains in Southern California ; ), this would be good, so not a big deal. 2. There were folks several times at the pavilion in the back corner "partaking", and I could smell it, especially when I had to park next to it. "Do what you want, just don't involve me." 3. I had parking anxiety as it was warned that the lot could fill up, but it was fine.

"Excellent stay! I needed a room last minute on a Friday night, and Jackie at the front desk…read moreprovided incredible service. She was so welcoming despite our late arrival. The hotel is clean, well-lit, and the rooms are very spacious and also clean. The free breakfast was a great plus! I'd definitely stay here again. Thanks again, Jackie!"

Forgot bag!! My…read moreFriend stayed here and left a shopping bag with gifts behind in their room. Called the next day and they weren't sure if housekeeping had thrown it away. But the following day the front desk had confirmed. I went to pick the bag up, front desk confirmed with my friend, check ID, and retrieved the bag for my friend. Friend = Super Happy (especially the bag was filled with gifts from Japan) Thank you Comfort Inn! & also Thank you Jakelline, for your Professionalism and Customer Service!!!

Very nice cozy hotel. Super clean rooms. Very nice people. I enjoy staying there…read more Jasmine and Mary at the front desk are super nice.

Very nice stay, and a very attentive staff! They even provide necessities in room and a light…read morebreakfast with coffee

Clean, classy stay in the beautiful City of Roses. I pulled into the breathtaking driveway where…read morevalet team members swiftly whisked away my car, parking it safely. They proceeded to handle my luggage and direct me to the check-in. The lobby was ravishing, plastered with beautiful crowning and a centerpiece of the most radiant lilies. I was able to check in quickly, the attendant had a hospitable attitude and was very polite. The moment I stepped into my room, I could smell the fresh lingering scent of linen, and dust was nowhere to be seen. The bathroom floors sparkled, and the marble was smooth and cool on my feet. Couldn't have slept any better than I did in this deluxe patio room. The view outside was magnificent, and my morning coffees tasted one hundred times better than any restaurant I've had. The teahouse restaurant was luxurious, with the most delicious jasmine tea and scrumptious blueberry scones. The chicken sandwich was served on a beautiful plate and tasted delectable. I truly have no single complaints, I couldn't have had a better stay anywhere else. This location blows any other hotel in the Los Angeles area out of the water. 1000/10, cannot go wrong here.

Beautiful spot for afternoon tea. Took my mom here for Mother's Day and she loved it! Everything…read morewas pretty good but my mom got the white peach tea and it didn't have much flavor - tasted like plain ol' hot water. Also when the server brought out the food, my mom was like is that all vegetarian and got confused. The server confirmed it was..obviously it wasn't because we were sharing so I clarified and the server responded like I was dumb for asking lol. Our main server Luisa (hope I got her name right) was absolutely great! She was so lovely and truly the best

My stay was good. The hotel is nice, clean and quiet. Staff is friendly and very accommodating. The…read morereception has quick meals, snacks, drink and even toiletries. The bar is pretty decent with tv to catch a good game and they have a menu for food. My only issue is I got a few random bites out of nowhere and I'm assuming they came from here. It's not the end of the world, the rooms are cleaned everyday. I would stay again.

If you enjoy sleeping on pee or blood stained mattresses. Or ideal time is having a filthy room…read morewith ants. O did I mention one of the two elevators stops while your in them and the hotel has to reset the elevator to get you out. Save your hard earned money. Go somewhere else. My company put us up in this gross hotel. After complaining about house keeping not cleaning the rooms. Photos speak for themselves. I was moved out of room 313 and into 334. Same thing pee or blood in the mattress. There fluid stains on the walls. It's to difficult for housekeeping to wipe countertops down or dust. Or even vacuum the room. What other say about the loud music is true. The ants infestation is true as well. Management can say there sorry all they want but actions speak louder than words. Looks at my photos. They speak for themselves.

This hotel is located in Alhambra city center and NO deposit required at check in as long as you…read morehave a debit/credit card as well as ID or driving license! Also parking is free! There is vending machines located next to the hotel entrance as well as an elevator! The front desk is pleasant and courteous! On the second floor there is a guest laundry and ice machine. The rooms are recently remodeled and come equipped with a flat screen TV, coffee maker, microwave, refrigerator, telephone, alarm clock, sofa, full length mirror, washing sink and complimentary toiletries! Only complaints: NO fitness center! NO swimming pool! Rooms are NOT fully sound proof and you can hear stomping of feet from rooms above!

This place is not nice, but it's cheap and i like the location. Owner is kind, parking was easy,…read moreand it was quiet. It's clean enough. It works for me.