My son received services here for 9 months. In that time, there was a lot of staff turnover. Every…read moretime he had a new therapist his anxiety worsened. Their suggestion was that he see a psychiatrist and be put on meds. Like seriously? As a mother, that's always a last resort, not a first option. Any problem behavior, they do not know how to handle and will call you to pick up your child early. All the the therapists are very young and seemingly right out of college. When you pick your child up, they will loudly give you an update in front of the whole waiting room which at times, has violated HIPAA laws. Also, as other reviews have noted, the billing dept is awful, they will not contact you if you have a balance, they just charge your credit card without authorization. They don't allow you to contact your insurance company to try and rectify it. They only state they will refund you later if needed. I had a balance of $95 that insurance erroneously didn't pay. Treehouse tried charging my card but it was an old card and didn't process. They called me 4 times within 20 minutes AND sent an email threatening collections if I didn't pay that day. What?!? Over 95 measly dollars I had no idea I even owed. No monthly statements or anything were ever sent. I would absolutely not recommend Treehouse. There are so many other reputable places to go to. Ones that actually care about you and your child and don't just treat you like dollar signs. I'm sure they will respond to this review with some sort of justification that they have done no wrong. But that is not needed, I am disgusted with this place and will be pursuing legal action for HIPAA violations.

THIS IS THE WORST COMPANY. I am never going back there! Treehouse: SHAME ON YOU!…read more I have a 0 zero deductible on my insurance and should not have seen any bills.. INSTEAD of Treehouse invoicing my insurance company Treehouse sends me to collections. HOW DARE YOU! SHAME ON YOU!!! Evidence 1 that you sent me to collections before invoicing my insurance company: https://goo.gl/n927zA Then you invoice my insurance company more than the collections letter which is $877.62 and 3 weeks after sending me to collections.. Evidence http://goo.gl/1caUf0 Yet, On February 11, 2017 I receive phone calls from that bill collector telling me that the $1375 Blue Cross paid Treehouse isn't for the above debt and that is something different. Yet my insurance has never received any invoices for any other debt,. I have reported this fraud and services to the attorney general Lisa Madigan's office, Better Business Bureau and the Consumer Financial Protection Bureau about concerns about you unfairly ruining my credit ALSO am in the process of complaining to the the Illinois Department of Public Health (Concerns about how this company has treated me) , and Blue Cross and Blue Shield for fraud. DON'T GO HERE!!! Also the Better Business Bureau has rated them an F

It is impossible to put into words the gratitude that I feel for Maria Rago and her team at Rago &…read moreAssociates. Maria, Lisa, Josie, and the rest of this team of extraordinary clinicians saved my life - I wouldn't be here today without them. When I started working with Rago & Associates, I was at the end of my rope. My eating disorder had plagued me for years, growing stronger and more powerful despite the work I'd put in with other therapists and dietitians. When I met Maria I was stripped of all hope, and I felt that no matter what I did I would never experience healing or recovery. Maria met me exactly where I was at with compassion, love, and genuine hope for my future. She cried with me, held my hand, and assured me that I was deserving of health and happiness - and that she would fight alongside me tooth and nail until we achieved that, no matter what. She created a treatment plan tailored to my needs and invited my loved ones into the recovery process by providing accessible tools, resources, and space to feel heard and supported with all that they were carrying. She guided my family and me through the ups and downs of recovery - utilizing her experience in everything from outpatient to residential settings - with a keen understanding of what I needed and how to get me to agree to it (no small feat). Maria invited other exceptional clinicians from her team to join in my recovery process, including other therapists, a psychiatrist, and a dietician. Each brought their own unique way of connecting with me and discovering who I was, who I wanted to be, and how we were going to get there together. Through it all, Maria remained firmly planted in my corner, my biggest advocate and supporter, her belief in me unwavering. I cannot overstate how much it meant to have this team of people who refused to give up on me. Every time I fell, I had an interconnected web of people ready to catch me and help me back onto my feet. When I felt like I had nothing left, they showed me how much more fight there was inside of me. Eating disorders flourish in the dark, but this team of people shines with a radiant light. I am forever grateful to them for guiding me down the path to true and full recovery.

Maria Rago & her team without a doubt saved my daughter - because they listen, they are…read morecompassionate, they are honest and they teach how to live life. The therapist works with the patient, but with the entire family because ED is not only about the patient it is about the entire family and how they all learn how to live. As a parent, I can assure you with Maria & her team they guide you to the light.

FYI, Physiotherapy Associates is the parent company of The Pediatric Place…read more The staff here are knowledgeable, caring, sensitive, patient, helpful, encouraging, fabulous, and amazing!! The office staff has been tremendously kind when we've needed to adjust our schedule and work through an insurance change. I appreciate that therapists escort the children out to the waiting area to their parents, then give a quick verbal summary of the visit to the parents. My child is making strong progress with the help of her therapists, and she really enjoys her sessions. I strongly recommend them!!!!!

I have been going to nava care for about 4 months now. Beth is my therapist and I couldn't ask for…read moreanyone better. She has excellent drive and caring attitude towards the patient and it helps the therapy go so much easier. I highly recommend Beth and her staff!!

My brother was at Wynscape for a year. There aren't adequate words to say how pleased we were with…read morehis care and the facility as a whole. The place is so clean. They clean one corridor after another and when all 4 wings are done, they start all over. The staff is wonderful- warm, friendly, caring, skilled, kind and dedicated. Even staff who was not assigned to my brother that day would stop in to say hello or share a joke or talk about sports. Some even stopped by on their days off to check in on my brother. I would say that for many of them, this is not just a job, but a calling. The care they gave was gentle, compassionate, patient, tender, respectful. They work hard to preserve their patients' dignity. My brother knew he was loved, not only by our family, but also by his Wynscape family. I was impressed by the friendliness and helpfulness of everyone on the staff. They regularly stopped what they were doing to provide help and assistance. The rehab staff is also excellent - encouraging, professional, attentive. The food is very good and the staff went out of their way to make sure my brother ate. The staff not only attended to the needs of my brother but were also very attentive and responsive to our family. From entering the facility to the time one leaves, the warmth and caring provided are evident. If I ever need skilled or long term care, this is the place I would choose. I am so very grateful for the care they rendered to my brother in his last year.

They don't seem to have adequate staff fir the number of residents. Maybe they meet the state…read moreminimum guidelines, but the need more. Frequently residents call for help go unanswered for hours and the staff seems to change too often and some of the temp help seems completely untrained for requirements of elderly care.

As a professional in the industry, I highly recommend Lakeview Memory Care. The staff is highly…read moretrained, compassionate and treats each resident with dignity and respect. Your loved one will be well taken care of at Lakeview. Highly recommend!

As an update. My mother passed last night at lakeview. I have nothing but positive things to say…read moreabout this place. They cared for her as if she was their own. I am more than grateful for the people here

Very disappointed. Went there because they claim to use Emotional Focused Therapy for marriage…read morecounseling. The partners recommended our therapist. Turns out he was not a LMFT or trained in EFT. He is not on either national directory. After 8 sessions he lost complete focus and awareness. When this was brought to his attention instead of using this to repair and build trust in the therapy relationship, he became defensive and blaming. When going for marriage counseling make sure you see someone who is a Licensed Marriage and Family Therapist and certified in EFT. Not just someone with an MA., LCPC.

We came to Alcorn and Allison during a very complex crisis. David Hendricks was recommended for me…read moreto see and my husband was recommended to see one of their psychologists. David's knowledge, professionalism, compassion and sensitivity to our situation has been extraordinary. It's been 2 years now and he has guided me through many on going difficult times. His guidance has been exteamly beneficial. David has always been focused during every session and his insight and tools to guide me through each unique situation has been extremely beneficial. I highly recommend David and Alcorn and Allison for their expertise.