I have had many dogs, saw many groomers , HEIDI is certainly the VERY BEST !…read moreMaxou always looks beautiful after she has been in Heidi's care, she also feels relaxed and happy! Heidi have a special approach with animals : tender, calm and so loving. I have and would highly recommend HEIDI.

Excellent service, she really takes care of the animals and you can tell she cares about them. My…read morecat is very nervous but she knows how to groom her with the least amount of anxiety, always comes out looking great !

I went here often never had an issue until I got my dog back today  The groomer said my dog was…read morenice and patient but when I got home he was acting weird more then usual I also noticed the groomer tightened my dogs collar to the point it was choking him. I couldn't even fit 1 finger between the collar and my dogs neck. I am not impressed.I won't be coming here ever again and I won't recommend this place to anyone. God only knows what else that man had done to my dog

Such a nice & kind groomer which is very important in this profession. My dog is very attached to…read moreme, but when he was ready to be picked up--he was happy to see me but not in a desperate way. Something he's struggled with every other time he's gotten his hair cut at other groomers. Charlie is a miniature schnauzer mix and I like his hair cut in the traditional schnauzer style, just with a few twists. I was not disappointed, Charlie looks super fresh I highly recommend this groomer, extremely good prices & he does a wonderful job. Will DEFINITELY (yes, in all caps ) be returning to this establishment!

Bonjour ! Au mois de…read moreMai 2024, mon chat Félix a eu 14 ans ! Il a commencé à aller chez FÉLINUS quand il avait 2 ans ! Alors cette année, cela fait 12 ans que Felix et moi allons voir Anne-Marie pour sa tonte ! Merci Anne-Marie ! Bisous ! Felix and I give FELINUS 5 Stars ! Felix was 2 years old when he went for the first time for his grooming at FELINUS ! It is 12 years that we comeback as happy customers ! Thank you to Anne-Marie and to her friendly team !

Felinus is an amazing place and the people there are cat whisperers. Very happy everytime I take in…read moremy cats. So pleased that this business exists, and encourage anyone with a long haired cat or a cat with long claws to patronize this business. They know cats.

Our daughter brought our beautiful Goldendoodle for grooming and specifically requested a teddy…read morebear cut. Instead, they completely shaved his face. It's incredibly unprofessional, and they should be ashamed of what they've done to our dog. To make matters worse, our dog has been completely depressed since the visit -- we have no idea what happened to him there. It's heartbreaking to see him like this. I honestly don't understand how this place is still in business. I've attached two pictures, before and after, so you can see for yourself.

New owners are really good. They gave one of the best haircuts to my bichon at a very reasonable…read moreprice. Always going back there!

GREAT EXPERIENCE (IN A NONSTANDARD INTERACTION):…read more My daughter and I found a lost dog (small shih tzu - so cute!) roaming the streets and couldn't find its owner anywhere in sight. We brought the dog to this business - since we knew it was nearby - and they graciously accepted to take care of the dog until it's owner would (hopefully) come looking for it. They were also nice enough to take our contact info for communication/updating purposes. Within a few hours, we received a courteous email from the store informing us that the dog owner had dropped by and picked up the dog. Very nice of them to do this and I believe this informs on the kind of "dog store" they are (and the kind of dog lovers they have running the place). If our family ever owns a dog - we certainly feel comfortable with this place. Thank you!

If zero stars were an option, this is what I would leave…read more My husband took our puppy to get his nails clipped and a slight trim this past week. Although the grooming seemed fine, we noticed his eyes were extremely red. While initially concerned, we assumed he got something in it, or had a reaction to one of the grooming products used. However, over the course of two days, the redness did not improve. We took him into the vet today and they confirmed it was bruising and likely popped blood vessels, potentially from being pulled or handled improperly. Our dog is always within our care - we do not use doggy daycare, babysitters or dog walking services, so there is no other explanation than this happening while at the groomer. Our dog is a cavalier and while he is a 10 month old puppy, he is extremely well mannered, rarely aggressive or overly hyper, and not to mention has been groomed prior to this experience elsewhere and has never had an issue. It makes me sick to my stomach that an establishment can boast about such great reviews while clearly handling their clients in an abusive manner. Please, to anyone with a beloved pet, do not bring them here. It broke my heart into many pieces to see the pain caused from this experience.

I am a total cat loving lady so when I had to find a sitter for 3 weeks to watch my precious cat…read moreHemingway, I was very picky and nervous. Most people charge 20 dollars a day just to visit your house for an hour. I wanted my cat to have company, to be feed on his regular schedule and to feel love. I mean, 3 weeks is a long time for a cat to be alone at home. After doing lots of research we found Mary Ann at chat-a-tout. Her and her children are some of the most genuine and pet loving people you can meet! They sent us photos and videos everyday of our cat. Hemingway stood in there home and was truly treated as one of the family. I was able to enjoy my vacation knowing that my pet was happy, healthy and having fun! If you want to travel worry free knowing that your pet is in good hands you could not ask for better people.

I just called Animal 911 for some valuable advise on my 10 month year old male cat. Let's just say…read morehe has a little problem as sometimes when he go to poo into the litterbox, a small gift seem to be still attached to his fur. Once he leaves his littler box and explores elsewhere in the house, that little gift travels with him. If he lies down on a carpet or couch and starts to clean himself that little gift seem to roll off his fur. I am impressed with the professional service and more than one solutions to the problem. Excellent work Animal 911!

Great place ! It's the second time I take my pooch there, they also groom cats. They spent 5 and a…read morehalf hours on giving him the royal treatment, it took longer because he had a skunk shampoo since he got sprayed twice before we adopted him and kept smelling. He's ready for the red carpet now. He was so happy to see his parents come in to get him ! I would definitely recommend this place. The prices are extremely cheap compared to others and the customer service is great.