If I could give zero stars I would. I called and a man named Louis picked up and he was very rude…read more First thing he asked was "who are you?" "What do you want?" I thought I dialed the wrong number so I asked if it was a dog boarding? He said it depends. I asked about the price, then said if I could come Check out the place today he said NO. So I said when can I come? he said again it depends. He proceeded to ask me where I was coming from which I answered and he asked me what I came here for? Questions that felt so personnal. He was very rude and said I think you should find another place because I don't appreciate your rudeness???? Really you are the rude and disrespectful one. Will never recommend this place to anyone. Beware! I don't know what kind of business they run, this is just sick.

From the owner: We groom all types of dogs. Big or small we do them all! We also do home boarding.read more

Great selection of everything. The service is ok, but I don't need so much help, and that makes it…read morehard just to go in and buy things and leave and not get into any unsolicited advice type of discussions lol

Is it weird to visit a pet store on vacation? Whatever, I did. After I got myself some sweet…read moreCanadian outerwear, I wanted to find a coat for my dog. This place had it! Shedrow, a Canadian brand of dog coats is IT. Got a cute coat for my pup, and was tempted by many of their other offerings, but a girl's suitcase is only so large. This shop had a great selection of all sorts of pet products, and way nicer outerwear (Duh, it's Canadian) than anyplace I've seen in the US.

Brought my dog in to see Yali, what an awesome experience! It's the first time my dog hasn't been…read morefrightened when being groomed. And what a fantastic job Yali did. Can't say enough about Lolli-Pawz!

From the owner: we specialize in dog grooming service, under a very calm, caring and compassionate environment.read more

I usually only review restaurants! But I honestly need to show off this place because it is…read moreliterally the best groomer in town! In my opinion. I have a fur baby and he means the world to me and I finally found a place I can fully trust! The owner , Cassandra is beyond amazing and so loving towards any animal! She even has a pet pig!! This place is literally always clean and just filled with the cutest dogs! She even offers a grooming program that you get a certificate from! She works with only the best people who join her team and it makes all the difference! I highly reccomend her to anyone with a dog or cat! Shes the best and you need to try it for yourself!

I have been bringing my dog to Jeanie for 9 years, and nothing has changed in the quality of the…read moreservice - Jeanie is a darling. All the animals love her, she calms them down with her soothing voice. My dog knows to jump up on the grooming table himself as soon as we get there, and she keeps the dogs in pens, not cages, till you pick them up, separating by size/temperament. And she does an amazing job of grooming, just as you request! I wouldn't go anywhere else!!

The staff at Parissa PET Grooming did such a great job cleaning and grooming my dog that he gets…read moreexcited when I tell him that we're going there! Gennie is so gentle with my dog and the staff is very competent! I highly recommend them to anyone!

Absolutely disgraceful service. We organized for our small dog to be shipped from Montreal to…read moreLondon, UK this past September. How can we begin to explain the absolute disaster that took place? To start with, as others have said here it was a nightmare to try to reach the kennel to begin with. We spoke first with a Nicole who was very clear in her explanation of the details of the application but very rude and sharp with her words. We get it, they are busy and once we finally heard back after two weeks (Tim admitted that we may have gotten lost in the pile of applications) we were then dealt with appropriately, but after that, a lot of the correspondence was confused with repeated questions and repeated information. Everything was then set up and approx 4 weeks later our little Morty was picked up by Tim and taken away to the kennel where he would spend two nights and three days including a trip to the vet before then being shipped off to the UK with Air Canada Cargo. Morty spent one night at the kennel and the next day we found out through a friend ON FACEBOOK that our dog was MISSING from the vet that he had his check up with. What then proceeded was a web of lies, mixed information and stress/trauma that our dog is STILL recovering from nearly one month later. Essentially, the incompetent worker from the kennel who took Morty to the vet opened her car door and attempted to put a collar on him while he was free to run...which he did. Unbelievable. So imagine, we hear from our friends who have seen a notice on social media that our dog is missing and no-one NOT A SINGLE PERSON from manoir Kanisha contacted us to let us know. We rushed over to the vet (while calling the kennel who straight up lied that he was fine and well in the kennel) and through a process of elimination we found out which vet he was at. We arrived and the woman who had lost him said he was missing for one hour and had been found by her husband. Fast forward to when we managed to speak to Tim who said he was missing for three hours and had been found by a stranger who had seen the missing poster they had printed. Super super strange and highly unprofessional. You have to understand, while waiting to find out if he had been found (as the kennel lied and told us he was fine and well while we knew he was missing) we were trying to change flights to the UK with our baby, completely stressful and absolutely unnecessary. While we understand accidents happen...we shouldn't find out that our dog was missing through social media and find that the kennel was lying to us...we have paid $3,000 to ensure that accidents DONT happen. We wonder if the kennel would have ever told us about the incident as he was found in the end. He was then eventually brought back to the kennel for his second night where we are sent one photo of him (we were promised two to three pictures) and Tim's excuse was that the light was too poor to take photographs...we were getting more and more infuriated and nervous that we were being lied to once again. Then, our dog arrives in the UK and his blanket that he needs to keep him soothed was missing...we reach out the UK and they say he was never shipped with a blanket. Of course, the incompetent kennel had shipped our dog without it. They sent it and it arrived to us just a few days ago. This whole ordeal cost us so much stress and anxiety and to be honest, our dog has become incredibly anxious and traumatized because of this. This shouldn't have happened like this, we paid for our dog to be kept safe and well and to be shipped in comfort. Lastly, Manoir Kanisha offered to pay for the vet bill from the vet where he was lost...that was promised to us both in writing and over the phone from Tim and we haven't heard a thing. Nicole was one of the rudest people I've frankly dealt with in customer service. We demanded compensation and received 0, not even a response back. We advise anyone reading this to stay FAR FAR away from this kennel; unprofessional and rude and to top it off... lying to us about the state of our dog. BOYCOTT BOYCOTT BOYCOTT.

During a pressing personal emergency I had to have my standard Poodle boarded for almost six weeks…read more I wanted the best for her so I chose to board her at Manoir Kanisha. Their service was first class from the moment they picked up my dog from my family residence and took her to the Manoir Kanisha. During her boarding I had regular telephone contact with staff and received pictures confirming that she was doing great and in optimum care. I had peace of mind that she was in the right place and with the right professionals. When I needed to extend my dog's stay for a week during the holiday season, a place was made for my dog to stay at Manoir Kanisha. When my dog was finally delivered to me she was in perfect health and very affectionate. I would like to thank Johanne, Nicole and all of the staff at Manoir Kanisha. Happy New Year and Best Wishes! Anna and Jazmine :)

Bonjour ! Au mois de…read moreMai 2024, mon chat Félix a eu 14 ans ! Il a commencé à aller chez FÉLINUS quand il avait 2 ans ! Alors cette année, cela fait 12 ans que Felix et moi allons voir Anne-Marie pour sa tonte ! Merci Anne-Marie ! Bisous ! Felix and I give FELINUS 5 Stars ! Felix was 2 years old when he went for the first time for his grooming at FELINUS ! It is 12 years that we comeback as happy customers ! Thank you to Anne-Marie and to her friendly team !

Felinus is an amazing place and the people there are cat whisperers. Very happy everytime I take in…read moremy cats. So pleased that this business exists, and encourage anyone with a long haired cat or a cat with long claws to patronize this business. They know cats.