I've been a loyal client of Adorable Animal for over seven years! I can't say enough kind words to…read moreexpress how much I've appreciated the love and care that they've shown Oliver (my Golden Retriever). They are punctual, polite and Oliver actually likes going to get groomed. Thanks for all your hard, caring work girls, I would recommend you whole-heartedly!!

From the owner: Our 6000 clients tell us how proud they are to have their pets groomed here now for over 21 years…read more We offer the best in dog/cat grooming in Montreal and are the most recommended by veterinaries.

Absolutely disgraceful service. We organized for our small dog to be shipped from Montreal to…read moreLondon, UK this past September. How can we begin to explain the absolute disaster that took place? To start with, as others have said here it was a nightmare to try to reach the kennel to begin with. We spoke first with a Nicole who was very clear in her explanation of the details of the application but very rude and sharp with her words. We get it, they are busy and once we finally heard back after two weeks (Tim admitted that we may have gotten lost in the pile of applications) we were then dealt with appropriately, but after that, a lot of the correspondence was confused with repeated questions and repeated information. Everything was then set up and approx 4 weeks later our little Morty was picked up by Tim and taken away to the kennel where he would spend two nights and three days including a trip to the vet before then being shipped off to the UK with Air Canada Cargo. Morty spent one night at the kennel and the next day we found out through a friend ON FACEBOOK that our dog was MISSING from the vet that he had his check up with. What then proceeded was a web of lies, mixed information and stress/trauma that our dog is STILL recovering from nearly one month later. Essentially, the incompetent worker from the kennel who took Morty to the vet opened her car door and attempted to put a collar on him while he was free to run...which he did. Unbelievable. So imagine, we hear from our friends who have seen a notice on social media that our dog is missing and no-one NOT A SINGLE PERSON from manoir Kanisha contacted us to let us know. We rushed over to the vet (while calling the kennel who straight up lied that he was fine and well in the kennel) and through a process of elimination we found out which vet he was at. We arrived and the woman who had lost him said he was missing for one hour and had been found by her husband. Fast forward to when we managed to speak to Tim who said he was missing for three hours and had been found by a stranger who had seen the missing poster they had printed. Super super strange and highly unprofessional. You have to understand, while waiting to find out if he had been found (as the kennel lied and told us he was fine and well while we knew he was missing) we were trying to change flights to the UK with our baby, completely stressful and absolutely unnecessary. While we understand accidents happen...we shouldn't find out that our dog was missing through social media and find that the kennel was lying to us...we have paid $3,000 to ensure that accidents DONT happen. We wonder if the kennel would have ever told us about the incident as he was found in the end. He was then eventually brought back to the kennel for his second night where we are sent one photo of him (we were promised two to three pictures) and Tim's excuse was that the light was too poor to take photographs...we were getting more and more infuriated and nervous that we were being lied to once again. Then, our dog arrives in the UK and his blanket that he needs to keep him soothed was missing...we reach out the UK and they say he was never shipped with a blanket. Of course, the incompetent kennel had shipped our dog without it. They sent it and it arrived to us just a few days ago. This whole ordeal cost us so much stress and anxiety and to be honest, our dog has become incredibly anxious and traumatized because of this. This shouldn't have happened like this, we paid for our dog to be kept safe and well and to be shipped in comfort. Lastly, Manoir Kanisha offered to pay for the vet bill from the vet where he was lost...that was promised to us both in writing and over the phone from Tim and we haven't heard a thing. Nicole was one of the rudest people I've frankly dealt with in customer service. We demanded compensation and received 0, not even a response back. We advise anyone reading this to stay FAR FAR away from this kennel; unprofessional and rude and to top it off... lying to us about the state of our dog. BOYCOTT BOYCOTT BOYCOTT.

During a pressing personal emergency I had to have my standard Poodle boarded for almost six weeks…read more I wanted the best for her so I chose to board her at Manoir Kanisha. Their service was first class from the moment they picked up my dog from my family residence and took her to the Manoir Kanisha. During her boarding I had regular telephone contact with staff and received pictures confirming that she was doing great and in optimum care. I had peace of mind that she was in the right place and with the right professionals. When I needed to extend my dog's stay for a week during the holiday season, a place was made for my dog to stay at Manoir Kanisha. When my dog was finally delivered to me she was in perfect health and very affectionate. I would like to thank Johanne, Nicole and all of the staff at Manoir Kanisha. Happy New Year and Best Wishes! Anna and Jazmine :)

Was having a hard time finding an Acana distributor in my area that had more reasonable opening…read morehours (and less staff attitude). The staff were welcoming but not overbearing. Open to helping but not trying to push sales. Very knowledgeable and straight forward but without the attitude that I find comes from most other pet food "boutiques". I left with food and treats knowing that I can order in my food next time around with a simple phone call. I was also impressed with their offerings for everything from obedience training to cat boarding. If I were stuck with no one to house sit I would certainly feel at easy dropping off my little monsters.

This spa is so amazing, they treat our dog so well and he looks and smells great after his…read moregrooming. He is a bichon mix and has a very particular look I like and only they can achieve it. Everywhere else made him look different, I never liked it. But spa 4 pattes makes him look his best, white and fluffy. He's so happy when we drop him off and pick him up there. We've been to many different groomers and this is by far the best. Give it a try! They changed locations, just up the street now 2039 rue lapierre.

Janie, I cant begin to put into words how grateful Jesse…read moreand I are to have had you over the past week. With the detailed daily letters and photos and a tear jerking gift when we arrived home. I have never been so thankful to have you looking after our furbabies while on our honeymoon. Your letters brought tears and laughs to us both. It is so hard to trust in someone, and I will continue to call upon you and the company you represent for any future furbaby sitting needs. If there were ways to give you more than 5 stars, we would give 100. Happy 2019 and I wish you the best year yet. Sincerely, Jesse, Amy, Bandit and Trouble.

I have always used friends to pet sit for me whenever I had to go away…read more Recently I decided to use Samantha's services at West Island Cats and I am so pleased with the results. I was away for 10 days (the longest I've ever been away from my group of 5, yes 5 cats). Samantha was very accommodating, and extremely professional (taking the time to perform a preliminary visit, take note of any special requirements, understand the feeding routine etc..) You could tell right away that she does not run a flaky operation and takes her duties very seriously (on top of being a cat lover herself). When I came home, I came home to happy and relaxed pets - turns out Samantha also gave them lots of extra special play time which they loved. I trust Samantha implicitly and will not hesitate to use her services again.

I just called Animal 911 for some valuable advise on my 10 month year old male cat. Let's just say…read morehe has a little problem as sometimes when he go to poo into the litterbox, a small gift seem to be still attached to his fur. Once he leaves his littler box and explores elsewhere in the house, that little gift travels with him. If he lies down on a carpet or couch and starts to clean himself that little gift seem to roll off his fur. I am impressed with the professional service and more than one solutions to the problem. Excellent work Animal 911!

From the owner: Our veterinary hospital offers you animal physiotherapy, 24hr emergency, pet boarding, pet…read moregrooming, laser surgery, animal radiology. Come visit our luxury animal hotel today!

Business open for over 15 years the groomer is very attentive to our pets and they always come out…read more Happy clean and well groomed. I highly recommend this place.