HS Car Care replaced the battery on our Honda CRV and then the radio and display panel were…read morerendered inoperative. The radio was reset but were unable to reset the display. We were referred to the Honda dealer in Traverse City to reset it. The Honda service manager determined that the display was shorted out requiring a costly replacement. Harbor Springs Car Care refused to take any responsibility for the damage claiming it was impossible they could have caused it.

My Lamborghini had a flat tire on the Tunnel of Trees (M119). A great flat-bed tow truck was on…read moresite within 20 minutes. A tire was ordered, shipped, and installed quickly and very professionally. This place is one of those small-town, service-oriented shops that I am so grateful for. Thank you, Harbor Springs Car Care for your courteous and professional assistance in my time of need.

My wife and I were visiting the Petosky area over the 4th of July weekend and experienced car…read moretrouble and had our vehicle towed to Brown Motors. We could not have been treated better, Monday morning we contacted the service department and Aaron called us back that morning and had our vehicle repaired by that afternoon. Thank you Aaron and Brown Motors team for taking such great care of us.

Most INCOMPETED shop I ever tried to work with,Service manager,Jack,is NOT qualified to repair a…read morebicycle, For 225,00 diagnostic fee,I got a very incompetent diagnosis, seemed like they thought I was wasting there time,,Brown Motors, Bring youtr tri powered corvette,bring your mini bike, They will gladly tell you anything to get your money,ZERO POINT ZERO STARS

I had my tailgate jam and not open. I took it apart and was able to open it but it did not fix it…read more My auto mechanic told me to take it to a collision shop. So I called Alpine collision and explained what was going on. They told me to bring it in so they could look at it and give me a better idea of what was going on and if it needed to be repaired or not. I took it in, they looked at it, and they fixed it on the spot! I was floored! I was so happy! They were so nice and explained everything! Top notch place! I definitely recommend them!

Tim was the most helpful auto mechanic I have ever encountered. I was in a car accident, near…read moreGaylord Michigan, and he took care of all the paper work, logistics and communication with my insurance company. he actually got my car fixed the same day the parts arrived, because he knew I was paying for a rental car out of pocket. He was very professional, and took great care of my car. I would recommend to anyone.

Just picked up my Jeep Grand Cherokee from Lake Area Collision. Only one word describes their work…read more Excellent . Thank you to all from the front desk to the staff. I greatly appreciate all that you did for me. Ricky Pethers D.C.

Was involved in a collision that caused extensive damage to our 2018 Ford Explorer. What the Lake…read moreArea Collision folks did was nothing short of a miracle - the car was just like new after their work. The staff is super, too! Recommend highly.

I was disappointed with the details of the service I received. The actual body work appears to be…read moregood however my car was left with many glass shards in the vents and crevices, which I am still cleaning up. I also was missing a dash button after the body work. I noticed this immediately upon picking up my vehicle. I and was told they would replace it. We called several times regarding this and after 3 months and several calls they refused. While this is just a small cosmetic thing I was annoyed that they would not take the time to fix it. It's pretty obvious to me they had sucked it up in the vacuum. My husband went to the salvage yard and got me a new one free. Lastly, when I picked up my car I had a dead battery which they did charge for me immediately however I also had several low tire pressure lights on. Even after adding air to my tires the sensor did not turn off. It is obvious they had taken my tires off during the body work process but had failed to reset the sensors.

Charlevoix Collision took incredible care of my car and the speed with which they finished the…read morerepairs was absurdly fast. They went above and beyond my expectations in every way. I didn't even have a Yelp account twenty minutes ago, but I felt that it was necessary to find a way to give them a review that was commensurate to the effort and care that they put into making my car look like brand new once again. I highly recommend their services.

Rented a snowmobile for a couple of days. Nice machines. Easy check in and check out. Staff was…read morehelpful and had good tips on the local trails. Will rent here again.

The service was friendly and professional, convenient pick up and drop off. The machines were in…read moregreat shape. The price was fair.

I would recommend Gaylord collision for any body work. 100% great work by their professional…read moreworkers. My truck looks better and the quality is great. The office staff are ready to help and assist in any questions I have. Thank you, Sincerely Brooke M. Paulino

Repair was subpar and customer service was disappointing…read more Would NOT use Gaylord Collision again... much better Auto Body shops in the area!

We service all our cars here and love them. Reliable and honest every time. Switched from another…read moreservice provider and have never looked back

Three months ago I had my car delivered to these guys. After two months I was really surprised they…read morenever called me. I gave them a call and they said they had a wrong number. They told me the number they were calling must have been incorrect and said they left messages, voicemails, etc which wasn't possible because the number they claimed to be calling was a disconnected number, proving they were lying straight to my face about leaving messages. After all this was resolved they hit me with a $3500 quote. I get a call that the work has been completed and get a ride over to their shop (over an hour away) the car wouldn't start and couldn't even be jumped. I leave the car and get another ride back home. They call me a few days later and say they fixed the issue. I go all the way back out there again to pick the car up. After saying they were going to fix the issue on them because it was their mistake, they charged me for the labor. On my way back with the car it stalled out while going 50mph 4 times and was struggling to start back up. The next day the car didn't even start at all. In my attempt to bring the car back to them today it broke down and wouldn't start at all. Bringing it somewhere else seems like the best idea. I will not be coming back and will be letting others know not to go to them. On top of everything they put their oily hands on the cloth of my door card. 100% DO NOT RECOMMEND.