The person who answers the phone is not interested in helping customers. I called to schedule a…read moretow. It was 7:30am. She basically said they were busy and try back tomorrow. That's an odd way to treat a potential customer.

Great service! Fast and easy so I didn't have to sit in the snow bank for long ! Haharead more

First, I should have written this review earlier, as my experience with this company - and Andrew,…read morethe owner - was a week ago last Saturday. I had my front brakes replaced and my tires rotated at a local company. Then, while driving just a few miles from that facility, my car started making a horrendous grinding noise. I immediately stopped and called a towing company. They said they would call back in a few minutes to let me know when they would get my car and me to take back to the place that had worked on it. After a half hour with no return call, I called Statewide Towing. Andrew, the owner, was there within 15 minutes. In addition to loading my car on his flatbed, he pointed out what my problem was with the front right tire. And, when we got back to the repair facility, he pointed out the problem to the staff. Based on his information, the repair facility paid for the tow, and immediately fixed the problem at no charge. In short, Statewide Towing is a great company, and Andrew is fantastic. They are now my go-to whenever I need road service. You can depend on them!

From the owner: Statewide Towing specializes in towing & recovery. All our recovery technicians are certified with…read moretraining in towing & recovery. You can count on getting certified personnel to help with any of your towing needs.

Doug took my Audi, told me it would be done in a week, then after 10 days he wouldn't return my…read morephone calls and I still don't have my car. After calling the police and showing up on property, it turned out he sub'ed out my car to another repair person and he didn't have it. So I had to wait another week and rent a car. He never made good on this, he just lied and lied and gave excuse after excuse. Oh, and I had to take it to the dealership in Traverse City because he don't bolt back down the supercharger and he almost cost me my engine. He's a burnt out, red neck, with a hillbilly junk yard. Don't take your car here.

Doug has serviced all of my vehicles for more than 10 years. This include a Nissan Maxima & D21…read morepickup, Subaru Outback, Chevrolet Impala & Trailblazer. I've always been more than satisfied with the work and the cost. His diagnostic skills are fantastic, communication is thorough and open, explains your choices & associated costs, repair timeframe.

Company is understanding if you give them respect and let them know your situation whatever it may…read morebe. My friend Bob Burg uses this company to remove vehicles that park in the reserved parking spaces behind High five spirits and the cigar lounge.

Total Rip Off company - Do Not use this service. They charged Almost 900.00 to pull my trailer out…read moreof the ditch around 7pm at night. I fully expected to pay extra because it was after hours. Held me hostage until I gave them the credit card info. They didn't even have to tow the vehicle anywhere, just give it a little tug. Complete Crooks!! I told him the same.

My air conditioning compressor died on the drive to Petoskey for a little vacation. I was a…read moresomewhat panicked because I knew I had no way to fix our minivan when I was away from home. And it wasn't drivable. Anthony was willing and able to get us right in (within 30 minutes of calling him). He ordered the parts that afternoon and had our van fixed in less than two days. The cost was reasonable and was what I expected (having done this repair myself on other cars). He was conscientious and professional, and his communication was outstanding. He provided regular updates each step of the process so I was never wondering what was happening. He has recently taken over this business so the older reviews are not relevant. I would highly recommend M&M Service, and Anthony, for your repair needs.

Imagine this: you're on a drive up M-119 through the 'Tunnel of Trees,' and it's a Saturday…read moreafternoon. Your peaceful holiday becomes nightmarish as your check engine light comes on. The car starts shuddering and doesn't want to leave second gear. The engine may or may not turn over. The nearest service station is 10 miles away, down a winding road with narrow shoulders and a speed limit of 25 mph, without the rain pouring down. Baby decides now is also a great time to start crying and get a cold. Welcome to my experience this past September weekend. What should have been a restful communion with the outdoors in Northern Michigan turned into a harrowing, stressful time. After AAA towed my car to dry out at the hotel, and I left my husband to comfort the baby, I took my limping vehicle into town in search of anyone who might diagnose the OED 2 code. I didn't have the handheld reader with me and I direly needed to know whether my car's check engine light was the result of something minor -- say, a misfiring piston -- or something serious to justify staying another night in town. I came upon M&M Services after driving slowly to get an oil change elsewhere. Their Open sign glowed like a beacon. I pulled in to find a young man in the office, one bay occupied with the garage door down, and their hours boldly displaying they were open for another hour yet. Prayers for resolution answered? I explained my situation and asked if he could hook my car up to a OED reader. Advanced Auto Parts, Napa, Carquest, and other car parts stores with complementary reader services all shut an hour and a half before. There wasn't a dealership in Petoskey or Harbour Springs to help, and I couldn't trust taking the car an hour away into Traverse City. M&M had every ability to help ease my mind. "Are you from around here?" asked the kid. "No, I'm on vacation. We drove up. I am in a tight situation," I said. I should have shut my trap and nodded. "Can't help you." What?! You're open. You have a mechanic. I am not asking for anything untoward, I could hook the cable up to the OED2 port myself for all it mattered. He gave me the most uncaring look and went back to his desk, staring off into space. You are an auto shop. You are open. There are no other customers and I showed up an hour before the stated closing time. No one was working on a vehicle. It was a very simple request I was willing to pay for, if only to get a better idea of the diagnostic code. It turned out to be Cylinder 1 misfiring due to water getting into it, a simple fix by removing the spark plug. I found that out at O'Reilly's in Detroit -- something that took literally about 8 seconds to read. The non-existent customer service during a small crisis was disgusting.

Walked in for an oil change and my car was quickly serviced. Friendly folks but thought $86 for…read moreoil change and filter was alittle steep considering business down the road was $55 and included a car wash. (Unfortunately they didn't have the filter for my car). Bottom line is I'm grateful that Festerling's was able to take care of me.

Took my vehicle here to have an oil pan replaced when I picked it up there was absolutely no oil in…read moreit whatsoever so I went back and confronted them about it and Zach one of their techs said my dip stick tube had a rust hole in it and my dipstick was hitting the engine block instead of going into the pan so I added some oil to my engine and surprise surprise the dipstick had oil on it. Absolutely do not recommend taking your car here fuck I wouldn't even take my damn lawn mower here

I called bill's in a panic as something was hanging from my car and we are only on day 8 of a 25…read moreday driving trip. He saw me the next morning and fixed my car in 5 minutes!! He tried to not charge ( I insisted to pay) - great service and super friendly! Thank you bill!!

So thankful for this spot! Our car battery died while on a road trip and we frantically looked for…read morea place to help. Bill's Standard Auto Repair was already closed, but we parked in the lot, dropped our keys into the key drop-off box with a note, and then called the next morning. They told us that they could fix it by the end of the day and they did. They called us when it was finished and it worked like a charm. The cost was better than we were anticipating too. They're located next to an auto parts shop, so they're able to get pieces pretty quickly too. They were really nice in person and are only a few minutes outside of downtown Petoskey. I'd definitely recommend them!

just stopped at Autozone in Petoskey. Judy was GREAT! Had a check engine light. They checked it…read moreout and gave me a printout no charge.

The staff here were extremely helpful, and took the time to run multiple test on my truck with me…read more Helped me pinpoint exactly what part I needed which I appreciate. Probably the best AutoZone experience I've had.