Everything went well! Type of care, office experience, excellent listening skills, offered water…read morewhile waiting, this practice cares about all its clients. Offers more than just medication management. Offers an empathetic ear and understanding.

I had the best experience out of all the psych providers that I have seen in the past. The office…read moreruns like a well oiled machine. I was able to be seen for my first appointment in 4 days. The provider works flexible hours to include evenings and weekends. Moreover, they take my insurance while so many others don't. The provider was thorough and spent an hour talking to me. For the first time, I felt like someone listened to me. If you are looking for a provider who is empathetic, flexible with scheduling, and in network with insurance, I would highly recommend this practice and provider.

Saw me through a very tough time. Empathetic, honest. I had never been to a therapist before and he…read morewas recommended to me by a colleague. I liked that I could use the techniques that he shared in my day-to-day. Helped a lot with anxiety.

I wanted to give a quick review on yelp about this therapist. I highly recommend him. He has done…read morewonders with my phobias and with my overall mental health in a very short time period. I have seen at least 30 different clinicians in my lifetime and never had such amazing results. I cannot stress enough how much respect I have for this man who helped change my life.

Dr. Tipton is a pscyhologist who was referred to me as a therapist who focused on Cognitive…read moreBehavior Therapy which for me was a perfect fit. I only went to her for a couple of months and her advice sometimes was beneficial, however in general, none of it seemed too life changing and more similar to common sense one could easily get from a friend. However, she did have a sharp memory which I admired. Also, since I was exhausted from trying to find a therapist that actually accepted Health Insurance (rare) I figured I would give it a fair chance to see if it helped me improve my life. Had I been writing this review while going to her I would have given her 4 stars because she accepted insurance and because her focus was on CBT. I thought she and I had a very polite, friendly relationship. I was always on time (slightly early in fact.) I was always kind to her. etc.. Toward the end I was left car less for a few months and told her that when I finally had a car again I would call her back and restart therapy. She agreed. Finally that time arrived and this time I really needed support. My two cats of 16 years passed away within a month of each other. My father went to the hospital for perceived cancer. I had huge pressure in my career. Life was just hard. Not only that, I had started to experiment with taking the anti-depressant Citalopram to see if it would help with anxiety (I started it during my sessions with her a couple months before) I was starting to face difficulties with the drug and felt it necessary to have return 'talk therapy' to work out my issues with the drug. So... I called her to try to reschedule and left a message.. No response. I tried after to email her... no response. After being very discouraged and dreading to have to find another doctor, I called her again last week telling her that "I hope that she is okay and didn't get into an accident, but if she was okay that I would have appreciated for her to actually call me back and tell me that she had no room for me and then to please give me a reference to another doctor so that I have somewhere to turn"... No response.... In my opinion, this is an ethical issue. Had I been a client of hers that had been more fragile to non-responsive nature I fear that the result could discouraging toward future therapy at best or life threatening at worst. In fact, after experiencing this treatment with her I looked it up online and found many people complaining about therapists not calling them back. I am absolutely shocked that this type of unethical treatment of people in need happens. Especially toward someone who has finally taken to steps to heal/better themselves. I am not sure why this practice of non communication is allowed to exist in therapist community. But I see it as my duty to give a 1 start rating toward any therapist that feels comfortable with doing so. To all therapists: Return your calls! Don't leave someone in a painful time wondering what they did wrong! You then become part of the problem rather then the cure. If I eventually find out that she was in the hospital or any other life tragedy, I will change my rating, but until then, it stays as one star for being an unethical therapist.

So, choosing a therapist wasn't easy for me. I knew I had to work on my anxiety, and I knew what my…read moreinsurance was, and I knew I wanted to see a woman, but that left a lot of potential therapists in the area. Dr. Tipton was my third therapist attempt--the first was truly awful, and the second didn't focus on anxiety and so referred me to Dr. Tipton. I really consider it good luck that she had openings. I have absolutely zero complaints about Dr. Tipton. She helped teach me how to manage my anxiety myself, and that I could, in fact, manage my anxiety myself. When I would email for an appointment, she always had appointments available within a week or two. She was always prompt in seeing me, and her office was comfortable for me. She was prompt in returning emails, certainly, and was flexible about rescheduling for terrible weather, even offering a phone session when we had to postpone an appointment due to weather. And to address the first reviewer's complaints--I saw Dr. Tipton for about 18 months, and then I took a break for 6 months, without any real explanation to her, though it was becoming clear to both of us that I was managing my anxiety better. When I emailed her asking for a new appointment after all that time, she responded within a day, and scheduled my appointment within the week. So I'm not sure what happened to that other reviewer, but it certainly doesn't happen as a matter of course, and it certainly didn't happen to me.

Anyone who has ever had a therapist, knows that finding a good one is a seemingly impossible task…read more When I first moved from Virginia to DC and had to leave my old therapist, I dreaded having to start fresh with someone new. There are dozens upon dozens of counselors listed in my health insurance's directory. Who should I choose? I got fortunate that the person I choose, based largely on location and experience, turned out to be very compatible. For years, I've thought that counseling was simply a waste of time. I have had very negative experiences with therapy in the past. I would talk for an hour and pay for little to no input from the counselor. My entire perspective on counseling changed when I began seeing my previous counselor at the Women's Center in Vienna, and then Nancy Henningsen. After reading her biography and services on her website, I arranged an initial session. It was apparent from the very first session that Nancy Henningsen is unlike most therapists I've had. Not only did I always receive helpful input, but she offered refreshing perspectives. I tend to go on tangents, but she kept me focused. Nancy provided very constructive criticism without casting an ounce of judgement. She uses various methods and techniques to help her clients, such as the "sand tray therapy" which I found to be both fun and insightful at the same time. After six months of seeing Nancy, I had made tremendous progress. I truly regret having to leave her and to find a counselor in Illinois all over again. However, I can take what I have learned from my sessions with Nancy and apply them to my future endeavors. Overall, I believe Nancy Hennigsen to be superior in her profession and I would recommend anyone who seeks a highly qualified and influential counselor to her.

Disappointed. I spent time building a relationship with Dr Hayes and then tried twice to set up a…read morereoccurring appt, but no response. I've effectively been ghosted by my counselor. I kind of wish I didn't waste my time building that relationship and went to another counselor who valued their patients for a long term relationship

Second Chance Counseling Services is a private practice that offers behavior health counseling…read more(Brief Solution Focused/Cognitive Therapy), hypnotherapy, relaxation training/stress reduction with Guided Imagery, marriage counseling, nutritional counseling (works with individuals who have medical/behavioral health issues such as arthritis, cancer, colitis, fibromyalgia, headaches/migraines, eating disorders, anxiety, osteoporosis, skin problems, wellness/lifestyle, auto-immune disorders, chronic fatigue, diabetes, food allergies, depression, etc.), wellness counseling, prenatal nutrition, weight management, Substance Abuse Assessments (comprehensive alcohol and other drug use evaluations), and referral services for children/adolescents/adults/couples/families/the elderly. They accept insurance or work with you to set up a payment plan. If you're in need of a therapist or a nutritionist/dietitian in a safe and in a cozy environment, check out Second Chance Counseling. You pay at the end of your session with Sean at the front, who's very professional and answers all your questions. They even have cute parakeets in the waiting room! :D +variety of services offered!

TMS has hands down been the most effective treatment that I've had in my battle with depression…read more I started doing talk therapy and taking antidepressants in 2015, which worked pretty effectively for maybe a year. After that their efficacy wore off and I spent several frustrating years increasing dosage and/or trying different kinds of anti-depressants while doing talk therapy off and on. Throughout that time I was consistently having 1 to 2 prolonged episodes of depression every year. Sometime around 2019/2020 my therapist brought up this treatment called TMS and I eventually looked into it. I've done 3 full rounds of TMS - the latest of which was with Vital TMS. Those initial rounds were super effective at treating depression, but it would still seem to creep back up about 6 months later. After my round of TMS with Vital I elected to continue with monthly maintenance treatments - also through Vital - to see if that would fully put my depression in remission for the long term. I've been doing the maintenance treatments for the past year and it's the first year in 8 or 9 years where I haven't had a significant episode of depression! I'm extremely grateful for Vital TMS and the work that they do. Plus, Heidi and the team are awesome - always super friendly, professional, and accommodating. I highly recommend Vital TMS and if you haven't given TMS a try or are on the fence - do it!

I wouldn't trust Nurse Practitioner Carol. She fired me as a client in less than 10 minutes for…read moresetting one boundary with her. A few minutes into our first appointment, which was just basic logistics stuff, she told me to "relax." I hadn't been particularly anxious, and I personally don't find it relaxing when someone tells me to relax. I told her I didn't find that helpful and would prefer for her not to tell me to relax. (Kind of like someone telling you to calm down or smile). She claimed it was theraputic. I said it doesn't feel theraputic when she says that particular phrase. Wasn't a big deal, so I expected her to either move on or show curiosity, but she got defensive and said she was not willing to honor the boundary and didn't think she could work with me because I was trying to "control what she says." I explained that it was just one request not to have that one command (to relax) given. She said she would not honor the boundary and said that it was therefore best if she did not work with me. So my intake was cut short, Vital TMS has no one else available for med management, and now I'm scrambling to find someone to fill a prescritption so I don't go through withdrawals. She then denied telling me to relax, which is a bigger red flag. But I have the conversation recorded.

Dr. Garro has several strengths as a psychiatrist. He is intuitive, flexible in approach, and…read morehelpful during appointments. Those qualities are reasons I remained a patient for two years. One aspect of his practice that prospective patients should know is that Dr. Garro functions only as a psychopharmacologist. My appointments strictly focused on symptoms and medicinal management. We never discussed the factors triggering me. My experience outside of appointments was less positive. Regarding medication management, I sometimes perceived frustration from Dr. Garro that felt disproportionate to the situation. Medication questions and prescription issues are a normal part of psychiatric care. Pharmacies make mistakes, insurance companies create obstacles, and patients may need clarification about prescribed medications. During my time as a patient, I rarely if ever texted Dr. Garro more than twice during any three-month period between appointments. Text messaging was one of his two preferred methods of communication. During one three-month period, one medication issue resulted from my own confusion and the other from a pharmacy error. Given the limited nature of these contacts, I perceived a level of frustration from Dr. Garro that felt disproportionate to the circumstances. More concerning to me was that on two occasions it took more than two days to receive a response regarding prescription-related matters. Because I was depending on him, those delays created significant stress. Medication coordination frustrated me throughout my time as a patient. If these interactions are burdensome for Dr. Garro, part time administrative support would improve things. Feeling his frustration when navigating medication-related issues made an already difficult process more stressful for me. I was also disappointed by what seemed like a lack of familiarity with newer developments in ADHD treatment and research. Multiple times I found myself mentioning new peer reviewed studies that I expected would be familiar to a physician specializing in ADHD. While no clinician can keep pace with every development, this informed my feeling that Dr. Garro was not the right fit for my needs. Others may have different experiences. I remained a patient for two years because Dr. Garro has genuine strengths as a psychiatrist. It is entirely possible that the issue was one of fit. This is the first time I have written a public review of a physician. My instinct was to move on. Relationships between mental health physicians and patients are complex, and I may have contributed to the dynamic. At the same time, I would have appreciated seeing a review like this before beginning treatment. I decided to share my perceptions.

Be very careful going here. Went here to get help and came out more traumatized. This therapist…read moreonly care about themselves and protecting themselves. She was very critical and judgmental. I was told by her she was jealous of my strength and that's why she became critical of me. When confronted a therapist she told me she didn't say that and began to gaslight me. She would reword everything I confronted her about trying to make m seem crazy and confused. No accountability whatsoever who can trust a therapist with no accountability and blames you for their actions and your past. Sad you put your trust in someone for 2 years and they're just like everyone else. Some people don't need to be a therapist because they care more about themselves and their reputation than a clients mental health. The therapist harmed my mental health couldn't get a sincere apology or explanation and was terminated for holding her accountable asking for answers after two years. I got terminated over the phone couldn't even get closure. Very selfish for her to get closure and leave me with questions after two years of therapy. Be careful who you trust.. You would think the clinic would like feedback to work with the therapist so this wouldn't happen to future clients but the supervisor only provided referrals and was weird. I'm writing this review because this was very traumatic for me and it seems like there was another review here with same issue. I don't want anyone to be harmed like I have. She needs to be held accountable. This is no okay. Clients deserve a safe space and are already judged and criticized out in the real world. You shouldn't have to pay a therapist to do the same. Sad you can't even trust a therapist these days. Be very careful and tread carefully here! Good luck!

Update: a therapist contacted me to discuss my needs. She gave me great info and clarified much of…read morethe misinformation I received. I signed on as a new patient and was able to have my daughter scheduled for services also. The staff (including the front desk) are very warm and welcoming, the therapists are very engaging, and I couldn't be happier with how things are going. Heuristic Therapy is a great practice. If considering receiving therapy here you won't be disappointed.