Appreciate the attention to detail also the wealth of knowledge on the many different types of accounts we have there. Very much impressed!

I recently had an amazing experience with Adriana Cabrera's State Farm office in Monroe, NC. The team made me feel welcomed and taken care of. They were knowledgeable, patient, and took the time to explain every detail so I could make the best decisions for my insurance needs. I initially called to add a beneficiary to my life insurance policies and based our discussion, I was informed that they offered a Jewelry Policy that was separate from my Homeowners Policy and included additional benefits. A special shout-out to Lorraine, who assisted me. She was incredibly helpful, professional, and made the entire process smooth and stress-free. Her attention to detail and friendly approach truly stood out. The whole team goes above and beyond. Anytime I have had a question or needed support, they have responded quickly and with genuine care. Top-notch service all around! read more

I received a call from a Miss(es) Gonzalez today. She stated I had requested some information about insurance. I asked her when and where she got my information. She then hung up on me. My phone ID'd the number as Adriana Cabrera, State Farm Insurance. I called back and got Tiffany Horde, the office manager. She was able to get the info I asked for; I filled out a flyer 2 years ago at an Air Show. After a rude exchange; having to explain that I interrupting people was "Rude", we deduced that yes, hanging up on people is wrong and Miss(es) Gonzalez shall get remediation, and two, Miss(es) Cabrera will call me back. We shall see. read more

We recently switched from Allstate to State Farm because of the increase Allstate was giving us every 6 months. After researching several insurance companies, we found State Farm to be reasonable on their prices, easy to work with on issues, and customer service to be outstanding...in particular, at the Adriana Cabrera office. Jose Hernandez has gone above and beyond customer service! He has helped me to understand my policy, & what it does and does not cover. Thank you Jose, you have made our transition to State Farm super easy! read more

They're Dependable Professional at ALL times Their Integrity level is HIGH They're Loyal to each customer Everyone is always so Friendly Quick to respond to questions They are Courteous, kind, pleasant, HONEST & HUMBLE! Call them now for your Insurance! Jay Gary Proud Client read more