Valerie was very friendly, knowledgeable and responsive in helping with my family's home & auto…read moreinsurance needs.

Would not recommend. Valerie was absolutely NO HELP whatsoever. First of all, called 3 times with…read moreno answer, emailed...NO answer...finally got a hold of her, she seemed more annoyed to do her job than pleased to help. Absolutely would not recommend. You would assume that you go to an insurance agency thinking they will be there to answer your simple question since they are the professionals and guide you in the right direction....so think twice before contacting them.

I decided to shop my home and auto insurance....my rates kept increasing and felt I was paying too…read moremuch. I called Sun Valley and talked with Mike. He ended up shopping my insurance with a number of carriers and showed me the top 3. Turns out my home was under insured. He quoted higher limits on my home and was able to save me $500 per year over Allstate on my home and auto coverage. Will definitely recommend to my friends.

From the owner: Our mission is to become your first choice for all of your insurance needs by establishing a…read morepersonal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the Charlotte NC area, including Indian Trail NC. When the unfortunate incidents occur we pledge to be there to assist you--through the good & the bad.

Appreciate the attention to detail also the wealth of knowledge on the many different types of…read moreaccounts we have there. Very much impressed!

I recently had an amazing experience with Adriana Cabrera's State Farm office in Monroe, NC. The…read moreteam made me feel welcomed and taken care of. They were knowledgeable, patient, and took the time to explain every detail so I could make the best decisions for my insurance needs. I initially called to add a beneficiary to my life insurance policies and based our discussion, I was informed that they offered a Jewelry Policy that was separate from my Homeowners Policy and included additional benefits. A special shout-out to Lorraine, who assisted me. She was incredibly helpful, professional, and made the entire process smooth and stress-free. Her attention to detail and friendly approach truly stood out. The whole team goes above and beyond. Anytime I have had a question or needed support, they have responded quickly and with genuine care. Top-notch service all around!

By far the best insurance company to have review your current policy and give you options that work…read morefor you. They take their time in speaking with and are quick to get you offers/options. Alejandra Torres and Berenice are the best to work with whether it's a personal policy or business. Don't waste your time anywhere else!

Great service and insurance options, super helpful customer service. Alex was excellent at helping…read morenavigate the health insurance options. Thanks Alex for all of your great guidance and help!

Great Customer Service! Very professional and extremely helpful. Natalia and her team of agents…read morewent out of their way to help me with my needs. They found great affordable insurance for me and my husband.

From the owner: MedSure Brokers is one of the top health insurance agencies servicing North and South Carolina that…read morespeak Russian, English, Ukrainian, and Romanian. Each of our licensed agents goes above and beyond making sure all of our client needs are met. We pride ourselves with excellent service and would be delighted to serve you and your family!

they cancelled my spouses auto policy without notification. premiums were always payed on time and…read morewe gave them zero issues. my spouse received a notification from the DMV stating the insurance had lapsed. the company was contacted in person and refused to do anything as far as a no-loss statement for the lapse and paying the $50 fine when they violated state law. the offered to give another policy but not make things right. a complaint is being filed with NCDOI due to the lack of communication and increase in premiums due to the lapse that is now on my husbands insurance profile. 0/10. do not recommend.

Thank you Teri Bunch. We greatly appreciate all your help with the home insurance and your patience…read moreas we were in the middle of a move. Thanks for treating us like friends and giving us your honest opinion on the situation. May you be blessed for going above and beyond for us.

BE Cautious of this business.... They, meaning the Insurance agents themselves. They charge you…read moreextra hidden fees that is never discussed when buying their policy. I had called to purchase a new policy and to add my granddaughter as a new driver. Spoke to Jose and during our conversation, he never once mentioned the extra $160.00+ fee that is charged by the agency themselves. They call it, "Policy or Service Fee Consent" but they, Jose never mentioned these fees. They charge it separately from the policy itself. It wasn't until I went to sign the paperwork, I seen the hidden fee, and I specifically typed on the signature line, "LET'S DISCUSS THESE FEES". I did not receive a call from anyone at Superior. and it was already after closing. I called the next day and spoke to a woman and told her I wanted to cancel my policy because these extra fees that were never discussed, she stated in a raised voice, "you're not getting that back and that you signed the paperwork approving it". So, I guess when the electronic signature crap they send you automatically signs your name even though it gives you a choice to type what you want, it converts it to a signature. My paperwork shows exactly what I typed and SIGNED. They at Superior are saying that I SIGNED IT AND AGREED TO IT... THAT'S A LIE. I am filing a complaint with the NC Insurance Commissioner of their shady business doings. I have never had an Insurance Agency bill me a service fee on top of what I am charged from the Insurance company themselves, including the one I am currently with. Keep shopping for a better and more honest Insurance Agency!!!

I called these guys to get a quote and the service was great. They got me a prem I wouldn't turn…read moredown.

Have been with Tom Harmon since 2001. Have always had great service. Today, worked with Shelby in…read morehis office to update my policy which was very helpful in ways I had not considered.

The Harman group has been very supportive since I moved to the Charlotte area 4 years ago. With 3…read moreteenage drivers and a few toys, they have always been super responsive. I really appreciate their flexibility and support. Would definitely recommend.

My Family and I have been with Jim for 23 years and have ALWAYS received the best customer service…read more Jim and Heather are so focused on their customers, several of my friends have changed to Jim Tice. Thank you Heather for all you do !!

When called to simply add a vehicle over the phone to get insurance on my new vehicle purchase…read morewhile I was at the dealership so I could leave with my new vehicle they would not setup my policy even though I stated I was paying cash and would bring the cash payment in person as soon as I left the dealership. State farm agent reply, "what if you never show up with the cash?" I replied I can pay with a Visa credit card on the phone to setup the policy but would like to refund my credit card when I stop by in person with the cash. State Farm Agent Replied " I cannot refund your credit card, why would you come by with cash? " That is poor customer service, Non-trusting, and inconvenient business practices..... NOT the type of agent or business I'd like to do future business with.