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    ADT Security Services

    1.0 (4 reviews)
    Open 7:00 am - 12:00 AM (Next day)

    Services - ADT Security Services

    Fire protection services

    Home automation repair

    Component automation

    4 More Services

    Security monitoring services

    Security system installation

    Security system repair

    Home system automation

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    Vivint

    Vivint

    (25 reviews)

    Our experience with Vivint has been extremely frustrating from the very beginning. We contacted…read morethem to install security systems for both our business and our home, and the process was unprofessional and misleading the entire way through. The first technician arrived on a Friday for the scheduled installation, only to tell us he did not have the correct materials needed for the job. He said he would return later, but he never came back and we received no communication or follow-up. By Monday, another technician came to install the system at our main office. When we asked what happened with the other building installation, he said he had no idea and told us we would have to call and schedule the service all over again ourselves. On top of that, they kept my husband on the phone for an excessive amount of time during his working hours just to run a credit check. We were originally told the equipment would be financed with manageable monthly payments, but instead we later received a bill charging us for the materials in full, which was never clearly explained upfront. To make matters worse, whenever we call customer service, we are routed to third-party representatives who are unable to properly help or resolve the issues. Communication has been poor, the billing has been misleading, and the entire experience has been disappointing and stressful. We expected professionalism and reliability from a security company, but unfortunately Vivint has failed to deliver on both. I do not feel this company is fully capable to handle or manage the work they already have to have to use 3rd party assistance. Due to these issues I do not recommend anyone call to get this security service for your company or home. Unfortunately we have to stay with them until our contract is over. I am saving you headaches. Ring doorbell was working just fine for us!!! Stay with your ring doorbell!

    If you are considering Vivint please save yourself the headache and money and just don't! There is…read morea reason you see all the bad reviews following this one, the company is poorly ran, the customer service is useless, and you will end up paying thousands to try and get out of a long term contract. Thus company is truly abysmal and they should not be able to operate the way they do. So PLEASE heed mine and all of the other warnings on here and just use a company without contracts like Ring or SimplySafe and save yourself the time and money. Honestly they have more and better products anyways.

    ADT Security Services - securitysystems - Updated May 2026

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