These guys are worth their price. We had a last minute install and received prompt service,…read morehigh-quality tilt mount for our new 75" tv. They were on time, installed it quickly with my approval, cleaned up afterwards. I'm definitely satisfied with their services and would use them again.

From the owner: Hub City AV & Security LLC is a locally owned and operated home automation services company…read moreoperating out of Lubbock, TX and serving Lubbock County and surrounding areas. We specialize in security camera installation, residential & commercial automation, home audiovisual, plus much more. We take great pride in the quality of our work and our exceptional customer service. If you are looking for a home automation services company in Lubbock, TX please give us a call today.

DT security - Lubbock did an exceptional job Helping me secure and protect my investment property…read moreIn Lubbock. They were prompt. They took the extra time in wiring everything so no wires were visible. They did a full tutorial, showing me all the benefits and features of the system, and I can speak of no higher regard about the company, DT security, Lubbock and also Chris the manager and owner A+ all around, and I would recommend them to anybody looking to get quality protection and security for their home or business through a company who truly puts the customer first

My family and I bought the ADT security system from Chris a couple of months back. We have place a…read morelot of trust in ADT to protect our family, memories and home. Chris and his other technician were awesome and very professional. They stayed late to finish the installation even while it was raining. I greatly appreciate attention to detail and how the alarm system works. They didn't make us feel dumb. I will definitely recommend Chris and ADT. THANKS AGAIN!

Great Company! Did a very good job at setting up security system for my home and business.read more

Stephen came to my house to repair two doorbells. They got right to work and had the problem…read moresolved quickly. They were very courteous and professional. I would highly recommend them for any job needed. Mark Dotson

Alan Rich reached out to me when i call to get set up. I had issues with getting back on the…read moresecurity cameras at my job. He called me to set up a time, when he could help me get back on to the system. He was very helpful and patient. He also had the time to run through some of the ways to use the system, which I had no clue about. I was very impressed with the way he handled it with me. took time to show me new stuff on the system. Thank you, Alan Rich, I would recommend these guys to all my friend.

From the owner: Profession Services for Access Control, Fire Alarms, Surveillance, Controls, Intrusion Systems. read more

Just want to get a Sonos system overtop throughout my whole house and very little information is on…read morethe website or in contact list to figure out what the heck they can do.

We installed a home theater in our basement. After extensive research on equipment and shopping, I…read moredecided to do business with Hi Fidelity in Lubbock. In my opinion, the quality they bring to your home is top notch. Beginning with demonstrating equipment in the store, then tailoring a system to your personal needs and finally pushing the go button...they demonstrated product knowledge and technical expertise as well as the resources to bring it to fruition. At purchase and installation, they provided exactly what I expected. What I didn't expect...we had an equipment failure (cable went bad in the ceiling) when the system installation was probably out of warranty (8-12 mo.)...but it was never even brought up when I called. The fix required another component or two and some labor. They promptly fixed it...no charge. Kudos to Mike Waller and the guys at Hi Fidelity Lubbock!!

TERRIBLE CUSTOMER SERVICE !!! Rude and disrespectful. We are switching to Custom Electronics,…read moreanother local ADT company, based on references by friends. Paula Weddle is just plain rude! If you are looking for a security system, avoid this local company like the plague.

From the owner: You've worked hard to make your home look just right. Shouldn't you put the same effort into…read morekeeping it safe? Fortunately, the security experts at 24 Seven Security make it easier than ever to protect your personal property. We install high-quality home security systems in Lubbock and Levelland, Texas. Reach out to your local security experts at 24 Seven Security now to make your home as safe as possible.

So glad I decided to get IHS to install my security and home theater. Everything turned out…read moreperfect. Was almost gonna do my home theater myself...so very happy I did not. The IHS install gave me options and solutions to things that I would have never thought possible. Thanks a million Intelliget Home Solutions.

From the owner: After spending years working for several large security companies, our founder discovered a…read moredisconnect between the values of the customers and the Corporations. Corporations lacked the empathy, and morality that customers deserved and decided he could better for-fill those needs by creating Intelligent Homes Solutions. We provide our customers with fast, reliable, and inexpensive solutions for security, surveillance, automation, audio video, and monitoring needs. Our service map extends to all the communities in the west Texas area.

Our experience with Vivint has been extremely frustrating from the very beginning. We contacted…read morethem to install security systems for both our business and our home, and the process was unprofessional and misleading the entire way through. The first technician arrived on a Friday for the scheduled installation, only to tell us he did not have the correct materials needed for the job. He said he would return later, but he never came back and we received no communication or follow-up. By Monday, another technician came to install the system at our main office. When we asked what happened with the other building installation, he said he had no idea and told us we would have to call and schedule the service all over again ourselves. On top of that, they kept my husband on the phone for an excessive amount of time during his working hours just to run a credit check. We were originally told the equipment would be financed with manageable monthly payments, but instead we later received a bill charging us for the materials in full, which was never clearly explained upfront. To make matters worse, whenever we call customer service, we are routed to third-party representatives who are unable to properly help or resolve the issues. Communication has been poor, the billing has been misleading, and the entire experience has been disappointing and stressful. We expected professionalism and reliability from a security company, but unfortunately Vivint has failed to deliver on both. I do not feel this company is fully capable to handle or manage the work they already have to have to use 3rd party assistance. Due to these issues I do not recommend anyone call to get this security service for your company or home. Unfortunately we have to stay with them until our contract is over. I am saving you headaches. Ring doorbell was working just fine for us!!! Stay with your ring doorbell!

If you are considering Vivint please save yourself the headache and money and just don't! There is…read morea reason you see all the bad reviews following this one, the company is poorly ran, the customer service is useless, and you will end up paying thousands to try and get out of a long term contract. Thus company is truly abysmal and they should not be able to operate the way they do. So PLEASE heed mine and all of the other warnings on here and just use a company without contracts like Ring or SimplySafe and save yourself the time and money. Honestly they have more and better products anyways.