SCAM! paid $150 to stand in my house less than 5mins and tell me what I already knew is mold. gave…read moreme another number to call for them to write up a report on the mold to give to rainbow to come back and "remove the mold".

Kevin and Joshua truly answered the call. Had to remove mud and water from underneath the house…read moredue to a disconnected sink pipe. I called them Wednesday morning and they arrived less than 2 hours. They acquired the necessary pump and within 2 hours were done. They also recommended that we reach out to another plumber for better quality service. They also stated they want to make sure that the issue is resolved and to contact them after the new plumber completes their job.

My husband and I live in Midland but we were referred to Elite Steam by friends of ours in Lubbock…read more They have used this carpet cleaning company and highly recommended them. Since Midland is 2 hours from Lubbock, Ryan (the owner) wanted to fill a Midland day so they could come down and clean our carpets. We weren't in a huge rush so the nearly 4 week wait was ok with us. Ryan and his helper (sorry, can't recall his name) were great! They were very professional and friendly. And the best part... Elite Steam did a FANTASTIC job on our bedroom carpets. Our 3 little monsters did a number on the carpets with their snacks and drinks. I'd say about 98% of the stains came out. There were a few stains that had already been set in... probably due to me TRYING various stain removal products on them only to not remove the stain. (Note: Ryan recommends only water and vinegar to remove stains.) Oh, and I LOVE the smell of their cleaner. So fresh and clean. We definitely recommend Elite Steam!

These guys are amazing! They show up on time. Work fast. And are extremely professional. Very…read morereasonably priced. New house (new to us) smells so good!! Thanks Elite Steam. I'm definitely recommending you to everyone I come in contact with.

Yesterday was the first day I had ever heard of True Texan Construction. I had a water leak under…read moremy house awhile ago. I called this company to schedule an appointment for an estimate on repairing the damage. The owner answered the phone right away. When I explained what I needed, he listened carefully and after talking to me a few minutes, let me know that what I needed was done by a different company. He looked up that number, explained who that company was that he was referring me to and gave me their number. He did all this knowing he was probably not going to benefit financially. I suggest that if you want an honest, local company who truly follows The Golden Rule that this company is the one to call. Please support local businesses any time you can.

From the owner: A storm needn't leave you in debt and your property in tatters. When Mother Nature wreaks havoc on…read moreyour property, call an expert roofing contractor ASAP. True Texan Construction and Restoration provides top-quality water and storm damage restoration services in Lubbock, Abilene and Midland, Texas. Call today to learn more about the services we provide for area home and business owners.

I wish I could give less than one star too. I can hardly believe I had the same negative…read moreexperience. I hired this group in October 2017 to perform a total of three weeks of work. I also payed two of the three installments up front. My home was totally torn apart and there were long periods of time when no one worked on the house. Then sometime in March-April 2018 they apparently walked off the job leaving their tools, clothing, and an unfinished final product. They removed popcorn from my ceiling but did not float the ceiling properly before re-texturing and painting. The texture is uneven from room to room, light fixtures, clothing, furniture were either incompletely covered or not covered at all. Expensive clothing and furniture was ruined along with the back door, alarm system, and watering system. Can lights were replaced with new ones that were just rewired and shoved up into the sheet rock with no housing creating a fire hazard. Old can lights were left hanging partway out of the ceiling. I have spent a fortune having the work redone and I have not recovered from the emotional trauma of allowing such poor workers into my home.

I wish I could give less than 1 star. We hired Total Home Services of Lubbock in the Spring of 2018…read morefor an extensive remodel on our home. At first, we were satisfied with the work being done on our house. However, about 1 month into the work, things rapidly declined. Because of the remodel, both of our bathrooms were nonfunctional and we were told that we would be out of our house for 2-3 weeks until the bathrooms were completed. We made arrangements expecting to be back in our home within that timeframe. At that time, workers stopped coming to our house and we could not get a hold of anyone. On top of that, we had paid ahead for this work to be done and we began to panic. Furthermore, we had subcontractors showing up to our house saying that they had not been paid by the contractor despite us paying for that work to be done in advance. Several weeks went by this way and we finally got ahold of someone who told us that they would be resuming work at the house. We tried to be patient and make this work so that we could at least reach a point where they had completed enough work to even out what we had paid them. We had meetings set up and cancelled by workers every day for a week straight and they would always ignore our calls. This pattern of lack of communication and little to no work continued to the point where we could not continue any longer. We attempted to set up a meeting to discuss this, to which they did not show up so we ended up firing them over the phone. We then had to hire out another contractor to come in and fix and finish the work that was started. Because of this situation, Total Home Services owes us several thousand dollars of work they owe, damage they did to our home and property, and our own tools that they broke, of which we cannot get them to pay. In addition, because of poor work, we have had to spend several thousand more dollars in order to correct things that they ruined in our house. What was supposed to be 2-3 weeks out of our house has now turned into 2-3 months and it has been terrible and inconvenient. We have made several calls and texts asking for this situation to be made right, all of which have been completely ignored. I do not wish this upon anyone. Please do not hire these people.

I am very pleased with the service I received from Falcon. Jon is very professional and efficient…read more He went out of his way to get me taken care of in a timely manner. Would recommend to anybody in need!

We absolutely love the service that Falcon Flood Services has provided for us here at Oakridge. The…read morequality work that they do is more than commendable. They have cleaned numerous apartments for us and every single one has looked gorgeous afterwards! Their customer service along with top notch quality performance puts them above any other carpet cleaning company in town! We highly recommend them and we for sure are very appreciative of their business! We would give a higher rating if possible!!!! THANK YOU FALCON.

ServPro is simply one of the best companies we have every used! We had the air ducts cleaned in 21…read moreunits as well as our office and laundry facilities. Lucas Flores let us know upfront what the cost would be. Roberto and Anthony did a fantastic job of cleaning our air ducts, returns, and servicing our H&A units if needed. They were here every morning, stayed busy and the only time they took a break was for lunch. These guys very professional, courteous, and quick! They serviced all six buildings and 21 units in just over a week. Our elderly tenants are breathing better, their allergies are better and myself and our tenants can't say enough good things bout Roberto and Anthony. We are extremely thankful for the dedicated team of ServPro!! We would use them again and again and HIGHLY recommend them for Airduct cleaning. We have also used them for water restoration after a hot water heater burst and flooded a unit. I would give them 100 stars if I was able to! Thank you again to Lucas, Roberto, Anthony and ServPro! GREAT company!! Great Service!

Mark Goldie and the team at ServPro are absolutely incredible! I cannot express enough appreciation…read morefor the outstanding level of customer service and care my family received after a severe storm in September 2025 caused a neighbor's large tree to uproot and crash onto our property. Late that evening, my elderly parents' home suffered moderate damage, including a downed electrical line that left them without power. LP&L informed us that a licensed electrician would need to make repairs before power could be restored--potentially taking up to two weeks. This delay was critical, as my elderly father depends on oxygen and several home medical devices that require power. When we reached out to ServPro, Mark and his entire team--including the roofer, electrician, and cleanup crew--arrived the very next morning with a clear plan and got to work immediately. They removed the fallen tree, repaired the fence and home damage, and coordinated the electrical restoration seamlessly. Their professionalism, efficiency, and communication throughout the process were exceptional. Within just four to five days, everything was completed--faster than we could have hoped--and the quality of the work far exceeded our expectations. We never had to make a single follow-up call; they handled every detail with care and urgency. Thanks to ServPro, my parents were safe, comfortable, and back to normal in no time. We're deeply grateful for their compassion and dedication. Hopefully, we will never face storm damage again--but if we do, ServPro will be our first call!

Jerid and his team did an excellent job! They are so respectful of your property! I highly…read morerecommend them for carpet and area rug cleaning!

We needed our carpets cleaned for a move out: living space and three bedrooms. The entire process…read moreonly took an hour, and the results were great. One bedroom had severe spot issues with cat vomit and smell, and they cleaned it efficiently and got most of the smell out of all the carpets. The total price was $338, extremely reasonable for four rooms with cleaning, vacuuming, and deodorizing. They even provided a complementary pet deodorizer for our new residence! Before arriving, I received a phone call letting me know the technician was on the way. I also received a text message with a photo of the technician and a bit of background information. This way, I knew who to expect and he wasn't quite a stranger when he arrived. Both the technician and his partner introduced themselves and shook my hand upon arrival, and asked me to explain the situation and show them the rooms. After a quick survey and conversation, they explained the steps they would take to clean the carpets. Overall, it was a fantastic experience. I will call Carpet Tech any time I need a carpet cleaning in the future.

Flatland did a great job cleaning three bedrooms with carpet at a reasonable price. Will…read moredefinitely use again!

Very professional and great work! I will use them again for sure. Highly recommend…read more They did some repairs on my carpet areas.