Just want to get a Sonos system overtop throughout my whole house and very little information is on…read morethe website or in contact list to figure out what the heck they can do.

We installed a home theater in our basement. After extensive research on equipment and shopping, I…read moredecided to do business with Hi Fidelity in Lubbock. In my opinion, the quality they bring to your home is top notch. Beginning with demonstrating equipment in the store, then tailoring a system to your personal needs and finally pushing the go button...they demonstrated product knowledge and technical expertise as well as the resources to bring it to fruition. At purchase and installation, they provided exactly what I expected. What I didn't expect...we had an equipment failure (cable went bad in the ceiling) when the system installation was probably out of warranty (8-12 mo.)...but it was never even brought up when I called. The fix required another component or two and some labor. They promptly fixed it...no charge. Kudos to Mike Waller and the guys at Hi Fidelity Lubbock!!

Easily the best place in west Texas to for high end audio!…read moreI stop by when I'm Lubbock & always find Kurt & the guys to help me with whatever I need in the way of quality audio equipment. I've been going there for almost 30 years & always find way more than I need!

If you are reading this review, you may find it odd that someone who has not yet purchased anything…read morefrom a company would give it a five-star review. Let me explain. I am a non-techie who bought a turntable and receiver elsewhere and could not get them to work together. I was concerned that the turntable (bought used) was defective. So, I called The Soundwave to see if they could fix my turntable--if needed. I talked to Kurt Ellsasser (store manager), explaining my frustration and lack of audio expertise. Kurt said, "Just bring it out and let me hook it up to see if it works--at no charge." I was stunned, since many places charge a flat $75 for an evaluation. So, I took the turntable to The Soundwave, met Kurt, and left it with him. A little later he called me and gave me the good news that it worked just fine. So, today I went to pick up my turntable. Well, I did much more than that! Kurt spent about an hour showing me how to hookup the turntable to the receiver. He also showed me how to correctly use my turntable. All this service was at no cost! Now, folks, if The Soundwave provides this kind of service for a guy who basically comes in off the street needing some help with his stereo equipment, just think how much more they will do for their paying customers! Thank you Kurt, and thank you Soundwave! Your kindness has earned my future customer loyalty.

So I actually found out about this company from Facebook marketplace. But wanted to leave a review…read moreon Yelp. I was looking for someone to come and help me with some Audio Visual issues. I was having with my RV, hooking up my Apple TV and Wi-Fi, etc. Not only was Dallas helpful, but he spent time on the phone with me explaining to me what I would need to get prior to him arriving and then spending a couple of hours going over everything making sure everything was hooked up correctly on site. I was extremely happy with his service, his professionalism And his pricing. I would highly recommend him to anyone.

From the owner: DW offers smart home automation solutions for your home, office, or where you desire. We can…read moreintegrate your whole home to operate under a single app. We create long-lasting enviornments that make a difference. Loving where you live helps create a house into a home. Having the chance to relax in a space made to help unwind can give you peace. Let us help you find what will give you peace. Custom Light Programming, We will work with you to determine how much and when lights can dim without you having to do anything Secure Technology, Technology is capable of unlimited possibilities, allow us to help you navigate the world more securely.

Great Company! Did a very good job at setting up security system for my home and business.read more

Stephen came to my house to repair two doorbells. They got right to work and had the problem…read moresolved quickly. They were very courteous and professional. I would highly recommend them for any job needed. Mark Dotson

DT security - Lubbock did an exceptional job Helping me secure and protect my investment property…read moreIn Lubbock. They were prompt. They took the extra time in wiring everything so no wires were visible. They did a full tutorial, showing me all the benefits and features of the system, and I can speak of no higher regard about the company, DT security, Lubbock and also Chris the manager and owner A+ all around, and I would recommend them to anybody looking to get quality protection and security for their home or business through a company who truly puts the customer first

My family and I bought the ADT security system from Chris a couple of months back. We have place a…read morelot of trust in ADT to protect our family, memories and home. Chris and his other technician were awesome and very professional. They stayed late to finish the installation even while it was raining. I greatly appreciate attention to detail and how the alarm system works. They didn't make us feel dumb. I will definitely recommend Chris and ADT. THANKS AGAIN!

The single solitary reason why I gave you more than one star is because the initial sales and…read moreservice was good. Mo set us up, and he was great. Your technical support, on the other hand, is trash. I had an appointment today for y'all to come fix my doorbell camera. I was given an 8AM-Noon time window. I work nights. I DON'T do 8AM, but I wanted this fixed, so I scheduled it. Got up at 8AM and by 11:40, nobody had shown up. That's when I got on live chat and started getting canned answers like "the technician has been dispatched", and telling me the technician is in my area and should be contacting me soon. What a load of crap. I was told I could receive a call from a supervisor "in a couple of minutes". That didn't happen. I finally had to call and talk to a live supervisor, who proceeded to inform me that the tech assigned my work order WAS OUT OF TOWN DOING AN INSTALL!!!!! I asked if my order could be transferred to a tech who's actually in town, and was told NO. You mean to tell me that, in a city of nearly 250,000 people, there is not ONE single tech that can jump on this and make it right?!?!?!?! I've lost a lot of respect for Vivint, and it's going to take more than a damn $42 credit to get that back. You have to earn it. All I proceeded to get from that supervisor was the token apology, which I got sick of hearing, and an offer to reschedule. Today was the best day for me, and that's why I scheduled it for TODAY!!!!! I held up my end of the bargain and got my butt up at 8AM for this, and wasted the next 5 hours, only to be shown that my time MEANS NOTHING!!!!!! I told that supervisor that it appears Vivint had gone the way of AT&T and others. Good sales and service at the time of sale, but absolute CRAP going forward. I don't really want to do business with Vivint anymore, but I feel like I'm stuck. There has to be someone out there who cares about their customers months and years down the road. There just has to be. Expecting me to be available in a time window, only to have y'all blow it off: NOT COOL!!!!!! Lying to me and telling me the tech is in the area and will be contacting me soon: NOT COOL!!!!! Seemingly not getting a phone call from anyone at Vivint because they really want to solve an issue: NOT COOL!!!!!! Wanting YOU to call them, wanting YOU to log on to their website, wanting YOU to initiate anything at this point: NOT COOL!!!!!! Acting like you don't really care whether or not you have my business: NOT COOL, but LOUD AND CLEAR!!!!! I'm soooooo very close to telling y'all to come get your equipment and buzz off. Just once, I want to see a company bend over backwards in the name of customer satisfaction. JUST ONCE!!!!!!!!!!

If you are considering Vivint please save yourself the headache and money and just don't! There is…read morea reason you see all the bad reviews following this one, the company is poorly ran, the customer service is useless, and you will end up paying thousands to try and get out of a long term contract. Thus company is truly abysmal and they should not be able to operate the way they do. So PLEASE heed mine and all of the other warnings on here and just use a company without contracts like Ring or SimplySafe and save yourself the time and money. Honestly they have more and better products anyways.

So glad I decided to get IHS to install my security and home theater. Everything turned out…read moreperfect. Was almost gonna do my home theater myself...so very happy I did not. The IHS install gave me options and solutions to things that I would have never thought possible. Thanks a million Intelliget Home Solutions.

From the owner: After spending years working for several large security companies, our founder discovered a…read moredisconnect between the values of the customers and the Corporations. Corporations lacked the empathy, and morality that customers deserved and decided he could better for-fill those needs by creating Intelligent Homes Solutions. We provide our customers with fast, reliable, and inexpensive solutions for security, surveillance, automation, audio video, and monitoring needs. Our service map extends to all the communities in the west Texas area.