This place offers a wide range of services but could use some help! First off the space could use…read moresome cleaning and a bit of renovating. Felt disgusted just touching the front counter. Also the ladies working there are not personable at all judging my interaction I had as well as with others while I was waiting in line. If there's other options I'll just go somewhere else next time.

I've used them one time, and that was when I got a surprise check in the mail from Donald Trump. I…read morebelieve it was a $1,500. 00 Covid check, the first (my only) in a round of many checks sent out to citizens. You remember, the one that was delayed because he insist they all be printed with his name and signature on them? That was funny. So these ladies cashed my check for me for no problem. I don't recall what the rate was, but yeah it was a little bit high, but WTF, it was free money anyway, spread it around to local businesses a little bit. So are they grumpy? Maybe. But grump is subjective, and it sure sounds to me like the context of most of these grump gripers be a little insensitive to normal, adult behavior. Yes, there is short amount of supply for a service only the really needy really need. When you sign the check before you take it in to the check cashing facility, it reveals a very powerful ignorance on the way things work in personal finance. Every institution requires signature in their presence. Expecting them to trade out A fistful of your grimy twenties for fresh, Chris $100 bills without any financial incentive to do so is unreasonable, and the fact that somebody believes it unreasonable to be told no reveals a childish, uninformed mindset. And even if you did not find them meeting your standards of polite etiquette and/or adequate levels of butt kissing, why don't you try to be the person you expect them to be and see if they don't respond with kind words. It really is a shame that inaccurate and unnecessary petty, vindictive, public comments accompanied by one star ratings can drag a small businesses image down so low in today's instant wreckage opportunity. These folks work hard to provide a service for people that have very few choices in the community, usually due to poor choices they've made in their lives. These reviews seem mean-spirited and spiteful, wielded with no regard for the damage they can do to good people's business. Shame shame. You'd think that the lumps they've taken or being schooled that they were wrong would make them a little more humble. This began as a four-star rating, but I'm going to up it to five just for having to put up with people like that.

Money Market is located at 903 Pacific Ave. The day I exchanged dollars for Euros the value of a…read moreEuro was $1.12. Money Market charged $1.17 per Euro (in my case 400 Euros). So it may be that their standard mark up price is a nickel per Euro. There was no exchange fee on top of this. I recommend that someone looking to buy Euros contact their bank. It is possible they can have some in 2-3 days for a better price. Money Market will only accept cash for currency exchange. Money Market is also a payday lender. This is a highly discredited business and victimizes the most vulnerable working people with extremely high interest rates. 6 years ago congress began cracking down on payday lenders, but the current administration rolled back the legislation. For that reason you may not want to patronize Money Market. For Euro exchange I found it to be ok.

I went to this business for their money lending. It took a while to get them to say yes because I…read morewas new to the area, but eventually they lent me a small amount of money. I paid them back, as agreed. The next month, I borrowed the money again. When I was due to pay it back, I was in a bad car accident...a head on collison. It totally slipped my swollen brain (I had a concussion) to go into. Money Market. No big deal, that's why they have a check of yours...right? She got her money without hassle is my point. I went in there to borrow and was refused service. I explained I was o k a car accident. They didn't care. I found myself faced with a bad attitude from the owner all over again. Save yourself some heartache and go someplace else. Good luck!

Would have to be just about the most unprofessional business I've ever encountered. Never before…read morehave I had a representative of a company so difficult to deal with . . . outshout this customer's every attempt to ask a question . . . then say they are too busy to answer only to sit down to read the newspaper . . . and then call the customer names when they left. Three visits and talking to the owner did not provide any more courteous service . . . and still did not provide an answer to the question that was they posed to me walking in . . . what type of check is it . . . if they don't know . . . how should I . . . ? Just about the most amateurish company I've experienced . . . !

We took a check for $500, drawn on a local account, from a local business, written to a local…read moreresident, and these guys refused to cash it for no specific reason, while being very obnoxious. We are both in our early 40s, well dressed, and obviously not trying to pull anything. Without justification, they told us they would not cash the check, even though they had previously (within the week) cashed a personal check for my wife, drawn on an out of town bank written by an out of town party. Backstory: My wife and I were sick with the flu, trying to cash a paycheck from a local business, while we were both running fevers and needed the money for firewood. If I were you, stay away from this place. Its in a bad part of Pacific Avenue, they are obviously used to dealing with freaks and drug dealers, and when faced with the clearest of all situations, they refused to do their job. These people are epitomes of the sleazy reputations that check cashing places apparently deserve.

For years now they r always short of tellers resulting in long waits. Your lucky if there r ever 2…read moretellers at the same time. Of these 2 tellers one of them is working with businesses that bring in there money bag & do business that takes lot longer than a regular transaction. Oh & if there is a 3rd person behind the class there's a sign saying next teller. So basically u have only one teller most the time. If I didn't have my mortgage with them I would have been gone years ago

Horrible customer service. I'm closing our account after…read morebeing unhappy for years! Capitola Branch was the worst banking experience I've ever had in my life.

Excellent bank! They helped me obtain a home loan, holding the hand of a nervous first-time buyer…read moreevery step of the way. They are very responsive and pro-active. I had a question today and it was so quick and easy to get a real person on the phone who helped me find a solution. I love you guys at SCCCU! Thank you for all your help!

The staff is so very friendly and helpful and ready to answer any questions I may have. And there…read moreare never any long lines. I have been banking there since they were on Crestview in the shopping center

I had a couple of questions and spoke to Juan Carlos. He kept interrupting me, and his tone was…read moreaggressive while I was explaining my concerns. I had gone to another Bay Federal, and they had no issues booking my appointment. I live in Scotts Valley and wanted to bank here. It was frustrating, so I called the manager, Marissa, and left a voicemail. I never received a phone call from her. It's been three weeks, and no call back. Not a place I want to do business with.

Just dropped in to my local Bay Fed ( customer over 20 years now)…read more I spent the last hour being so well cared for by Juan Aguilar, negotiating debt consolidation. Walking out with a small knowing that I am savings thousands of dollars Customer service beyond the beyond! Ditch your corporate bank now!

The worst customer service that I've experienced. The tellers are rude and are lacking any bedside…read moremanner. It's almost like a sitcom it's so bad. I have had to walk out si I don't lose my temper. People should seriously boycott this place.

Worst BOA branch So many stupid rules doesn't even make…read moresense Keep changing on hours Lock doors on customer Rude I rather use ATM

I highly recommend the Scott's Valley Wells a Fargo! We have been coming here for years. I have had…read moregreat experiences with Anthony and Neil. Wells Fargo is the best bank there is!

Everyone employee that I have met here is super sweet and helpful!! I just started banking here but…read morehave only positive experiences