The Stephens service department has had multiple issues over the years with our Dodge 3500. Most…read moreof the time, the do get the job done, but sometimes it takes many trips and we have to drive 30 minutes to get to their shop. This last time, they were fantastic. We had an issue with our truck that they helped us fix and it may not have been all their fault, but they covered the repair. That kind of integrity is wonderful. I know they can't do that all the time, but it goes to show a strength that is necessary in business. One area that could use improvement is communication. We had a plow on the truck when it arrived, but when it was going to be picked up, they didn't put the plow back on after servicing it and our guy almost left without it. When he asked about it, the service department representative was a bit on the rude side. (Although, my guy may have contributed to that interaction if he was frustrated, but it could have been handled better any way you look at it.)

Drive up from Florida and had an engine light come on. They got me in with in two days and were…read moreable to take care of the issue my ram had. Where great to deal with

Outstanding Experience - No BS, Just Great Service!…read more I can't say enough good things about Matt Curran and the team at Oliver Ford of Bennington. From start to finish, they were professional, upfront, and completely no-nonsense, which we really appreciated. They made the entire buying process smooth, efficient, and stress-free--no games, no pressure, just honest service. This kind of integrity and customer-first attitude is rare these days. If you're looking for a straightforward, honest dealership that treats you right, this is the place to go. Huge thanks to the team especially Brad and Alan for making this such a great experience!

Purchased a vehicle from them in August. Received the vehicle in October, and within 24 hours the…read moreTPMS light came on, the windshield wipers went crazy, the windows would roll themselves down, and the collision alert sensors would go off for absolutely no reason. I brought it back and told them what was going on. They had it from January 5 until March, fixing the tires, recalls, etc. When I got it back, a whole new light popped up on the screen. "Emissions system failure", so I bring it back in. Again. They changed my oil and didn't even look at why the light was on. The straw that broke the camel's back was when I went to open my rear passenger side door and the fucking handle FELL OFF. So what do I do? I bring it back. AGAIN! In order to fix the handle and sunroof vibration/hum - it will cost nearly $2k. They wound up fixing the emissions system problem, but it still cost me well over $600 out of pocket. I have filed a complaint with the BBB and AG's consumer protections agency. I can't afford to NOT have a vehicle (I need it for work), but I also can't afford all the repairs on a car I purchased EIGHT MONTHS AGO.

These guys get five stars from me, no hesitation. Tree…read morebranch fell on my car in January while I was driving down the road... broke my mirror assembly and wreaked havoc on my paint front to rear. Insurance company sent me to Coggins and frankly, the experience was stellar. Marty is honest, straightforward and super communicative. They ran me back and forth to the rental agency and all of the Coggins staff I encountered were just lovely. They had my car 100% perfection in a couple of weeks so I didn't go over my 30 rental coverage either. Beyond my initial communication with insurance company, Coggins handed *everything* beyond that. Zero effort on my part. These people are super super busy and lived up to every expectation I had and then some. I absolutely recommend Coggins for collision/body work. 10/10

My son had an accident in which an elderly gentleman T-bone him, while he was driving My Car…read more The people at Coggins collision Center, did such a great job with My Car! It looks beautiful. They are masters of their craft. Not only that, when my insurance company attempted to deny helping with damages incurred, the team at Coggins collision Center tried hard to get everything approved and fixed. They fought hard with the person at faults insurance company and my insurance company! They are simply amazing and I will continue to use them every single time, should I get into another accident. I'm still in awe at all that they did for me when my own insurance company did not The deductible was paid as well as Rental, the Repair was done, and I drove off a happy Customer! I highly recommend Coggin's collision center in Bennington Vermont. They are simply amazing and I thank them so much.

We were 600 miles from home , on our way to a funeral and a sway bar broke off our front wheel…read more 3:30 on a Friday and 2 degrees F! Ryan got us in within a few minutes of our arrival and got us on our way in 15 minutes! Our weekend was saved for the price of an oil change. The next morning we get a text checking that we made it to our destination OK! We could have had a hotel stay and missed an important funeral but instead we didn't even miss dinner! Thank you Team Midas! Amazing!

I am so glad we found this place. They couldn't be better and very reasonable, super accommodating,…read moreand very courteous and fair pricing. This will be our new go to for all our automotive needs.

My car tail light was replaced for a quarter of the price that the dealership quoted me. Yes it…read morewas an after-market part but who can tell? The part was installed in 15 minutes, looks great, very happy!

I ordered a simple part. We agreed. To a price w shipping almost a week went by. So i checked my…read morepayment nothing charged. So i called. They said. Well. It didnt sell. For engouh. W. Shipping. So we didnt send wtf. You mean you couldnt of called ?????? Pretty dam simple. But instead. They get a nice. Review. Look else where

It has been over a year, and I still do not have resolution. The owner, Tom, hired a lawyer,…read moreWilliam Wright, who responded to the complaint with the consumer division of the VT AG (which is supposed to be a consumer mediation service) with clear falsehoods and shuttered the mediation before it could get going. Tom/William Wright also contacted the Bennington PD and tried to involve them, which they declined. This was over last Summer. Unbeknown to me, my mother went by and talked to Tom a few weeks ago. He shushed her out of the office away from staff and told her he "lost sleep" about this, and indicated that he was willing to talk with me directly. I reached out to Tom, and he responded by email in a calm and reasonable tone, or so I thought. I then promptly heard from his attorney, who not only demanded payment for ruining my Jeep but also submitted an invoice FOR OVER 12 THOUSAND DOLLARS for storage that I never was told about before, nor received any invoices for. He also ordered me not to talk or communicate with his client, Tom. I have asked the lawyer for documents and assurances the Jeep will not be sold (the lawyer said Tom claimed a lien on it) and now he has gone quiet and refuses to answer emails. I hope others can learn from my mistake of trusting this business. They have destroyed my jeep, refused to make it right, hired a lawyer when I tried to negotiate and go into mediation, and now are claiming storage fees nearly the value of the Jeep- probably to run up the cost and justify a lien sale/auction. They now are refusing to even respond to my request to assure that the vehicle will not be sold at auction.

Hit pothole Friday night around 8:30 heading to Bennington. Called AAA and All Service Citgo was…read morethere within 45 minutes. Towed car to Bennington. Mark was very engaging and helpful in explaining the issue and his wife was pleasant and helpful on what AAA could do for me, if needed.