They did a great job with my 2016 Honda CRV And even excepted a Groupon coupon for the job and did…read morenot charge me a penny extra. The atmosphere is friendly and have a very comfortable large safe waiting room. The best was the front end guy is great. He should actually be selling cars he's got a great personality I would probably make a killing selling cars. Thanks guys I'll be using you again, Ryan

i brought my truck dodge 2500 diesel 2001 to get an estimate on takeing off after market fuel…read morefilter assembly, lift pump and what ever else had to be taken off to bring it back to factory. I paid them $55.00 up front they have never called me and I've been down there 3 times and I haven't got the estimate I told them I wanted my $55 back last time down there 45min. drive they where suppose to call to settle this problem, I told them it's in another garage being taken care of the service manager was polite but not the one who I dealt with. thanks bill phelps

I moved here just over a year ago, and because a person I met recommended Kresge's, I used them to…read morerepair my Subaru Outback. Not once, but many times, as I would take my 2015 Outback off-road exploring New England. I'd damage, bend, and break things on these trails. They always went above and beyond to help me get my Outback straightened out. Now I have a 2017 Jeep Rubicon, and they have added a full lift kit, skid plates, installed 37" tires, and even helped out with some minor fabrication of my Jeep. They have always treated me fairly and with respect, doing their very best to solve any of my self caused issues. I love these guys. Give them a shot, and you will too.

Fit me in for an inspection, five star service, friendly fast and professional. Couldn't ask for…read moremore! Very satisfied, highly recommend

Battery light came on in my Rav4 and I had to drive to NYC the next day. I called at 3pm. They took…read morethe car in at 3:15pm and were done in barely an hour. Mice had chewed through the wires into the alternator. They soldered them back and had me on my way. Helpful, fast, forthright, and reasonably priced. Can't ask for anything better.

I brought my car to Beck's automotive recently for a problem that no one else could figure out…read more They helped search out parts which were no longer made. Once the parts arrived, they repaired the car in less than a day and at a cost far below what anyone would have charged. Tammy and her team should be trusted with any vehicle. They did a great job.

I am pleased to say I have found a repair shop that can actually do repairs. Whether it is body…read morework you want to have done or routine maintenance the staff at Sirum's will get you up and running again at a fair price.

This is a shop that does not stand behind its work or its warranty, attempts to sell you work you…read moredon't need as a solution, and then refuses to take responsibility even when the evidence is clear enough that the Northwestern District Attorney's Office took the case. My catalytic converter was replaced at Leon in Feb 2025 at 160,318 miles. It started to leak in April 2026 at 172,001 miles. It was still under warranty. Shippee Auto flagged the leak and said I should go back to Leon to have it replaced. Leon checked the leak on 5/15/26, confirmed it was coming from the other catalytic converter (the much less expensive one), and wrote me an estimate for work I did not need. I went back to Shippee's for something else, and they confirmed for a second time that the leak is coming from the catalytic converter Leon replaced. Anita Wilson, Consumer Protection Coordinator at the Northwestern District Attorney's Office, agreed to take the case. Ben, the owner of Leon L Sirum Co Inc, spoke to Anita on August 12th. He said he would work with me on the warranty, but I would have to find a way to get the part to him. The problem is I live 5 hours away now, and I already made the trip for him to tell me the leak wasn't in the part he replaced. Ben said the reason I have to transport the part is the negative reviews I posted about his business. He stated to Ms. Wilson that he personally looked at my vehicle and that he did not do anything wrong. If he did not do anything wrong, why would he be willing to work with me on the warranty of a part he claims he did not replace? Instead of doing the right thing, he tried to leverage the removal of my negative review to get me to transport the part to his shop. I agreed to remove the review after the issue was settled, and not before. That was not good enough for Ben. Instead, he wanted me to transport the part myself or remove the negative reviews without any guarantees that the warranty would cover the cost of the work.

Everyone there is very helpful and their prices are very reasonable. I have fixed my car in many of…read moretimes and I have always been very happy with the results. Thank you.

Buying a used car, especially if done like I did from out of state, can be a nerve wracking…read moreexperience. John Loeb at Greenfield Auto Specialists made the entire process simple, easy, and stress free! Working with John was by far the best car buying experience of my entire life! Best of all was the fair price and that the 2019 car I bought looked and felt brand new! I strongly recommend Foreign Car Imports to anyone looking for a used car! -- Jim

.Worst experience ever. No one is certified. there performance sucks, counter dude is rude. over…read morecharged??? understatement. Only the large man behind the counter basking in his own farts which stunk out the entire waiting area. beware go elsewhere

I've been a customer for over 10 years. I really wouldn't want anyone else to work on my car. I'm…read morenot family, not close friends, just a lady whose Subaru they faithfully repaired for 15 years. The prices are very fair and they've always gone the extra mile to save me money when they can. It isn't a big flashy business, just an honest one. Say hi to Terry and Mark. Tell them I sent you.

If you are looking for an honest and professional shop to service your car, this is it. I was…read moreimpressed with Jay the manager and Matt the mechanic. I will return and recommend. Although they have sales goals like everyone else, they don't pressure you or up-sell you. Their work is quality.

My Father went to buy 1 tire and have my winter tires taken off my car. I didn't have any lights on…read moreindicating a issue with my tires before going to gills. The gills employee told my Father my sensor was broken. My Father was told it would be $50 to replace. I told my Father not to have gills replace the sensor because it was fine before going to gills. The service light for my tire is now on after they swapped my tires. The logical conclusion is they broke the sensor.

Came in with my 2015 Elantra. Never had an issue before. They told me my 3rd break light was out…read moreand I gave them the go ahead to fix it. They came to me 5 minutes later and told me that there was a broken wire and they had to fail me. The light was still original, it was working last week, and that compartment had never been opened before. The wire was bright, shiny copper. It was clear it had just broken. They charged me $35, gave me a reject sticker, and told me they couldn't do anything. The kids doing my inspection were fresh out of highschool. Now I will have to pay probably $200 to get the wire fixed and I still don't have my inspection. Go somewhere with real mechanics and save yourself the potential problems.

While visiting Williamstown, my ailing car refused to start. The dealer I bought it from was a…read morefriend, willing to fix it or take it back. I had the car towed to Carpinello's, having been told it was a family-run repair shop. I explained that I'd like to get it running if possible but by no means wanted to undertake expensive repairs. When they failed to get in touch with me in the course of the day, I went to the shop and stayed in the waiting room for several hours to make sure I was available to discuss the work, but I never got more than vague reports about what was up and never had the chance to speak with the mechanic directly. In fact they simply replaced parts until they found what was wrong, and presented me a bill nearly three times what I had set as a maximum. When I protested, the owner was rude, vulgar, and ultimately threatening--said he would yank the new parts out of the car and leave me push it off his property. With no idea what to do (I've never had so unpleasant an experience with a merchant) I called the local police. The officer I spoke with told me that the shop had a bad reputation and suggested another garage. Ultimately I signed the car over to them rather than pay the bill, which was more than what I had paid for the car. In a final indication of the ethics of the operation, the owner's wife said as I filled out the paperwork that the good news was they wouldn't have to disclose to a potential buyer that the car failed emissions because of the way they obtained it. I don't go around trashing people--I think this is the only bad on-line review I've ever written--but I've never been so badly treated by a business. This happened some time ago, but the management is still the same.