Upon arriving I was greeted by Greg... who is very personable and welcoming…read more His guy came right out to test drive my car and took it right in and on the lift.., Taking his time to inspect what I thought was a costly problem. Upon inspection I was informed it wasn't that at all but a simple tweaking of my brake pad cover.,,Wow.,, I could have been charged for the more expensive repair, that wasn't even needed.,,thank you guys I do appreciate your honesty and integrity .., has not gone unnoticed .,, I definitely like the fact every thing was explained to me and advised what was coming up for repair .,, well done My new shop for every thing my Lexus may need in the future .. kudos to you both..,

Thanks to the great mechanics at Uptown Automotive. Oil Change, new sneakers, new wipers and…read morefilters. Job well done

My 2009 Subaru had a Speed Sensor issue, the emergency brake would not work correctly and their was…read morea metallic clunking noise coming from the front of the car which I had 5 other repair shops try to fix it which included two Subaru Dealership shops that want to switch parts out with no real analysis. The guy are good not only did they fix everything but for less then what he estimate was. I will be going back to this place for anything else the car needs. Great service and hard working people. Highly recommend them

Great place communication was spot on nothing like Mercedes-Benz of Buffalo. If I could give it 10…read morestars, I would impeccable service.

Went there with my parents visiting out of town and Ebra was very helpful and knowledgeable of all…read morethe cars. I am planning to purchase a car from the dealership in the new year because of his customer service. Highly recommend

Ordered and purchased online for pickup. The staff had parts ready to go. Had core parts to return…read moreand was in and out in less than 8 minutes.

This is the only auto parts store I will ever go to honest knowledgeable, and very respectful…read more Thank you.

Nice, professional and down to earth group. I was 30 minutes late but they squeezed me in, and they…read morewere honest/friendly. Update: Brought the car in without an appointment this week - they took a quick look, made a quick fix, and didn't charge me either! It was awesome - these guys rock.

From what I understand, they do a good job in the actual repairs…read more However, I definitely feel like they judge and take advantage of customers who don't know better. Recently, I had my taillights replaced (the whole system) and I was quoted $200 for a new pair. When I came to pay, they denied ever saying $200 over the phone, and told me that it was $240 and that was it. I was prepared to pay $200 and labor, not $240 and labor. They did not call me to check if the new cost was okay, which in NYS is against auto law. You're supposed to ask customers if the adjustment is okay if it's over 10% of the originally quoted price. If I had bought used parts, it would have been HALF the cost. I only wanted new parts for their so called warranty. I wouldn't have spent $240 if I knew. It would literally be cheaper to have them take out the new parts and exchange them for the used parts, even including the extra labor. The first time I was here, I asked to get my taillights and brakes fixed. They ignored the taillights, fixed the brakes and managed to find several other "issues" to upsell me with. Honestly not a good business to go to if you don't know cars. They will screw you and your wallet. Recent update: The owner reached out to me and after a few emails, I did get a gift certificate to Trombley's (undoubtedly to try to keep me as a customer). I have adjusted to 3 stars because of this.

We just had the worst service ever. They had the car for 3 weeks, we kept calling and they kept…read moresaying someone will look at it. After 3 weeks they can't fix it but charge us for diagnostic hours, they never asked for authorization or give an estimate. Then Jeff calls me and lies to me, saying they always told us it will take a while. When I said why would we call so much if you told us it would take a while he said he wasn't even there... Look for some other place save your time and money.

What a great service center. They are so friendly and really go out of their way to make you a…read moresatisfied customer. I would highly recommend them!

I highly recommend Gerber Collision & Glass in Canandaigua for collision work. The estimator for my…read morejob was Hannah, and she kept me informed and up to date at every step in the process. She answered all my questions and was an advocate for all the work my car needed. I am truly thankful for her assistance and professionalism.

Somebody had accidentally clipped our car trying to get out of a rut. The rear bumper was dented,…read moreand one of our tail lights was shattered. A friend of ours had recommended Gerber, so we decided to give the place a try. At first glance they seemed friendly and efficient. We had an appointment, so even though they seemed busy, we didn't have to wait long to talk to someone. The gentleman who inspected our car was very thorough. Fortunately it was 100% covered by insurance, so we did not have to deal with the bill. We had to wait about 2 months to get it fixed because they were booked up, but it sounded like that was the norm everywhere. Fast forward 2 months - we dropped it off on Tuesday, and it was done by the end of the 3 day period they had originally figured it would take. Everything looked great, and they had even detailed the inside of the car, too! They kept us informed the whole time via email and phone so we knew that things were running on time. Pick up was quick and easy. I will upload photos so you can see the work that was done. We are definitely pleased with the service, and I would 100% recommend!

Staff is very friendly and easy to talk to, our part came in good condition and on time. They made…read morethe process easy an was really helpful in finding all parts I needed

We are new to the area. I have a Jeep Cherokee that needed service. Dave got right back to me and…read morewithin a day called and let me know what needed to be fixed. Dave was great in that he was completely transparent if we had further questions or wanted to come in and he could give us a better understanding of what needed fixing. We felt the price while not a small fix was very appropriate for the work that was done. We will be using First Choice Auto for any further mechanical needs!! Thanks Dave!