I received a recall notice for an air bag in my Silvarodo pick up…read more I called Farnsworth and made an appointment. I showed up for the appointment on time this morning and was told that they did not have the replacement air bag. The truck gets very poor gas mileage and at today's price I paid almost $20 round trip to Farnsworth for nothing and will have to make the trip again. Would seem like they would have known they didn't have the material when I made the appointment or could have at least called me to reschedule.

I used them back in 2017 with my old equinox. I called them as my truck wouldn't start. They picked…read moreit up and when I received the call what was wrong told me that i needed transmission. 4,500 later I find out I didn't need to replace it it was some plug thing. So I ate that like a champ. So a few days ago I decided to have my new equinox wheel bearing done as I knew what was wrong... Well they come to room and tell me that o needed brakes and rotors. ( I haven't had issue with brakes at all not a noise and grind) I tell them ill wait. I also had inspection a week ago. My brakes had 30% life left I leave dealer ship notice my tires are covered in black brake dust. Also just washed it across street before i went. (Proof) and 5 miles done road my brakes are grinding like Metel to Metel. Whoever drove my car after service check stood on my shit . they had too. So today I go change brakes they didn't put my set bolt back in I'm done with them. Great costumer service at desks but screw the garage

I highly recommend Chris at Mac Fleet. He's prompt, reasonable, knowledgeable and very…read moreaccomodating. He figured out what was wrong right away, even when roadside service missed it entirely. His invoice reflected a fair price and the ability to pay online was very convenient. Superior service, superior value.

Mac Fleet agreed to send a mobile technician to perform a pre-purchase inspection on a classic car…read moreI was considering buying. This normally involves everything that is checked during a state safety inspection, but with additional checks on the functionality of the vehicle and its systems (electrical, cosmetics, etc). I requested an engine compression test, and was told it would involve more time, which was fine. What I received: 10 photos of the undercarriage and two lines about the seller being old and needing to sell. No start. No compression test. No other photos. No evidence anything else had been examined. Chris was polite and apologetic, and he did adjust the invoice, but I was left with no clear idea about the vehicle, despite paying for exactly that service.

Rob and his team are great, they do quality work and are consistent, persistent and are always…read moreaccomondating to ones situation. Would suggest Rob to anyone in the Farmington/Canandaigua/Victor area

Great service at a fast pace. He broke it down an explained the repairs needed and even took me…read moreinto the shop to show me everything which is really great way to build trust. He was also very reasonable in prices an worked with me the best he could to keep jt in my budget. Only mechanic I'll go to from know on.

I have been brining vehicles here for years, I refer Mike to everyone in need of vehicle…read moremaintenance and repair. One really awesome thing about Mike, is that if he doesn't know he is completely straightforward and will make sure you find the help that you need. His prices hourly labor are so fair. Very lucky to have this business in the area! Support the small businesses!

We had a problem on Thruway headed towards Rochester. Terrible scrape/rattle sound started 10 mile…read morebefore Manchester exit. We got off at Manchester and googled auto repair and my wife found Crandall Automotive. The owner Mike answered the phone and we explained the situation. He was able to get us in his shop within about 15 minutes. He put the car up in the lift and quickly diagnosed it as a heat shield that had fallen into the driveshaft. He fixed it in about 20 minutes and didn't want to charge us very much for the repair. We were so grateful at how quickly he was able to address the situation and get us back on the road towards home. We are really grateful for his kindness and expertise and would recommend Crandall automotive to anyone needing auto repair.

My son bought his car a year ago in May. When we were out and about on Saturday, I noticed his…read moreinspection had expired in April. I was leaving for a work trip and wouldn't be able to get his car into our normal spot and on Sunday morning found that Monro was open and able to do the inspection. Staff was extremely friendly and had my son's car inspected and done in a half of an hour. I have never been there before and really appreciated the ability to get in on a Sunday.

I got a bad flat tire and didn't have a spare. I got towed and the staff were very friendly and…read moregave updates as they were working on my car. They were able to replace the tire (which apparently is a hard one to come by) in under 30 minutes. Because of the type of tire, the price was a little high, but I think it was worth it for the service and the speed. No issues and would definitely recommend going here if you need help!