​ I had posted a review on this company a while ago and let's just say the conversation I had with…read morethe gentleman I spoke to on the phone had a fair amount to be desired in terms of manners and competency. I thought I would give them another chance, as maybe I just got the wrong guy on the wrong day . I called and after a brief interlude a voice asked me to hold, and 15 minutes later , they still haven't picked up the phone. I had a similar situation occur the first time I tried to reach them months ago. ​ I can't speak to their professionalism when it comes to actually installing or fixing things on vehicles, but if my phone experiences are any indication, this is not a company I would recommend. I don't plan on calling back.

Amazing service! Took my truck to get a trailer break box installed. It was done quickly and all of…read moremy questions answered. Great team of guys getting it done! Thank you!

The only reason this company got one star is because the building is nice. The service is HORRIBLE…read more It started from day 1 when the installers tore up my fence and damaged my building. It took corporate to fix it. I have been begging for them to sell me a ramp for TWO years. I finally was able to purchase one through corporate but the local store has yet to deliver it and won't talk to me about it. Very incompetent. So in short, they stole my money. Buyer beware!

Kudos to Leonard Truck Accessories for coming through in the clutch. The latches on my bed liner…read morebroke off recently and after confirming Hudson Bros in Lexington had them in stock, I drove an hour+ to pick them up only to be told they weren't in stock and no one would have told me they were just 16 hours earlier. So Hudson's wasted over 2 hours of my time to call me a liar. I'll be moving all my business to Leonard going forward and highly recommend them for their cordial and quick service. Hudson's can take a hike! Oh and Leonard didn't even charge me for the replacement parts. Save yourself the Hudson's frustration and use Leonard's in W. Cola for your truck, building and accessory needs.

So Tuesday I have my BMW checked over at a local shop because if you have been to any dealership,…read moreyou know that machine latte and golf repeats for your viewing pleasure , means your invoice is going to be in the thousands. So apparently there were 36 cars taken in by Philips, and none of the customer service reps were rattled. They sell cars, but no predatory sales people tried to sell me one while I waited for my repair. In fact, they took me early, charged for no unnecessary repairs. I anticipated being stressed and needing an adult beverage at some point but I couldn't have asked for a more perfect experience. Apparently the other 36 people figured out the best place to take their car too...

Nicole, Your…read morestatement and follow-up are inaccurate and do not address the concerns I have regarding the professionalism and quality of service your shop provided. I informed your team that I had replaced the spark plug and coil pack myself. Was it communicated to you that, during my conversation with your staff, we discovered I had actually replaced the wrong side? If so, why didn't your technician verify that first before moving on with additional diagnostics? A thorough diagnostic process should begin by confirming the basics, especially when that information was provided upfront. Additionally, your diagnostic did not identify a faulty fuel injector as the cause of the issue. The person I spoke with on the phone specifically stated that checking the fuel injector would be the next step in the diagnostic process--not that it had already been confirmed as the problem. That directly contradicts what you stated in your response. You also stated that repair shops do not keep replaced parts to show customers. That has not been my experience. Every dealership and independent repair shop that has worked on my vehicles has either offered to show me the replaced parts or kept them available until I picked up the vehicle. It is a common practice for shops that value transparency with their customers. At this point, my concern is not just the repair itself but the inconsistent explanations and lack of accountability throughout this process. Rather than addressing the issues I raised, your response contains inaccuracies and does not reflect the level of professionalism I expect from a repair facility. I see that your name also appears more then it should on the bad reviews for this establishment. Being you're listed as the business manager, I would've thought you'd actually take the time to do your research before posting a response. That is definitely not a good look on your part, and totally not surprised at the asinine response you provided being you're probably the main key to the bad customer service this shop provides.

I had a pretty average experience at this O'Reilly's. On the positive side, the store was very…read moreclean and well-organized, which you can't always say for these types of stores. On the flip side, I asked for a part for my car, and the associate went and grabbed it for me, but was not very helpful in explaining how to install it, or at least providing me resources to find out how I could do so. Luckily, there was another customer who was able to help me, but that really should have been the employee's job. Overall, it wasn't a terrible experience, but this wouldn't be the first auto parts store I'd go to next time.

My car was side swiped one morning and I decided to get another mirror myself since insurance may…read moretake a long time and they could just reimburse me. I called first and received a quote of 76.00 dollars. When I went to go pick up the part , it actually totaled to be 90.00 dollars. The customer service was fine but the communication between the workers need some work.

Honestly I can't recommend them enough. My family has bought 4 vehicles from them at this point,…read moreall under or around 60k miles. His prices can't be beat and neither can his warranty. Three of the cars that my family has got from here were/are mine (I am an accident magnet but haven't caused them) and I did look at other dealerships, but I always ended up coming back here. It is family run and they are all some of the kindest people I've ever worked with, and are extremely trustworthy. Paying in full can be done in minutes and paying over time can be done essentially on your own terms (they will allow you to put more towards it than just the agreed on monthly payment)

Stopped by to inquire about repairing an older GM truck. The guy behind the desk instantly became…read moreangry, agitated and used a disrespectful tone. Be careful with the guy at the first desk. He is quite volatile and has serious anger issues, definitely one of the most despicable individuals I have ever encountered.

Today I purchased a 2026 Toyota Camry Hybrid for my wife from Jim Hudson Toyota in Irmo . I…read moreinitiated the search and sale online . Thomas dog right in and began assisting me with my journey , sight unseen . He had no idea who I was or whether or not I was serious or even capable of making a purchase of that magnitude. He patiently, professionally and diligently located the vehicle that I was interested in and and immediately went to work on meeting my demands and concerns. Shortly after​, chuck, the sales manager, came over and laid out exactly what he was able to do, but took into deep consideration what I was willing to do and made adjustments to seal the deal. My wife was so ecstatic that she cried and it just made the entire day come to a monumental moment. Those guys have some of the best customer service skills since chick-fil-a! I highly recommend them for your next sale.

1 July 2020. Had a…read more1pm appointment for an oil change. 3 hours later, $160 oil change complete... complete with destroying the tint inside my car, so thanks for that. Thanks for wasting an entire day to do sub-par work, at a snails pace. Avoid this place!