holy freak, a manager that actually knows her sho shit and gives a damn. Best service anywhere…read more Customer for life.

O'Reilly's once again came through for me! I just left this location, and Dominic and Tyler were…read moreof great assistance, as always. There was a loud squeaking noise coming from the belt area of the engine compartment. My 2006 Envoy XL has 181000 miles and I am very careful to keep it well maintained. Dominic and Tyler suggested a belt lubricant which took care of the squeaks. Thanks again to the fine staff!

They never have parts in stock. Went to get 1/4 fuel hose and they didn't even have that. A auto…read moreparts store does not have fuel line. Also other experiences were store manager did not know how to use the computer. Employee did not check box brake pads were in to see if the right pads were in it which they were not. The district manager I spoke with about these and other issues tried to make the brake pad issue into my fault. I kept telling him the wrong pads were in the wrong box because the part number did not match the pads. Even sent him a picture. All he kept saying was I had told them the wrong information when I got the pads. He said he did not care that the wrong pads were in the box. All he was concerned about was trying to put the blame on me that I got the wrong pads. It is very obvious that no one in the Autozone company cares about the customers. Either they do not have the basic parts in stock, none of the employees open boxes to check to see if the part in it matches the part number on the box, and if the wrong part is in box they will tell the customer it is the customers fault even if the part and the part number on the box do not match.

Fantastic service! I was traveling on business when I had an issue with my car battery. They…read morepromptly tested my battery and eventually replaced the battery while I waited. The whole experience took about 30 minutes and I was on my way!

I always have had disappointing experiences at this location…read more Went in looking for a certain kind of fuse...the clerk went to the shelf and said they didn't have what I needed. I found it after he left. After explaining what kind of wheels my car had, I was sold a unit that he recommended and it damaged the wheels. They advertised a free engine light check yet refused to do one. To replace a side marker light a clerk said he could not do it because the bumper had to be removed. Went home and pulled it up on internet and all it required was prying off the light cover. An associate said she couldn't replace my headlight bulb because she said her hands were too fat. So glad O'Reilly's opened up right across the street!

Was passing through town and had a check engine light on. They were kind enough to read the code…read moreand offer advice. Thanks guys.

The Good - the very very good - Our sales rep Shane was…read moreawesome! This young man is such a gentleman with a professional distinction about him. It was truly refreshing because he was not pushy and on top of that he listened and got your questions answered promptly. He is the ONLY reason I purchased from this dealership. The not so good - this dealership prides themselves on their 180 point inspection the only problem is that there were things that were found by my husband and I that should have been caught by the service department when they performed this 180 inspection. Things they failed to find: 1) cruise control does not work 2) overhead lights not working 3) vehicle has 150,000 miles on it and they refuse to change the timing belt 4) passenger door lock will not work/lock 5) one of the engine/radiator fans loose 6) clips in several areas in the engine compartment are missing One of the managers was bragging about this inspection BUT if your service department can't repair these items but yet they say they did this inspection you just may want to clean house in the service department because they are really making your dealership look bad. Your saving grace right now is your sales team - especially Shane. If the service dept was doing their job correctly I would have given 5 stars. The 4 stars are for Shane and Shane alone! Again, awesome job Shane you shine in this dealership and they are fortunate to have you

My fiance bought a car from here, and it has broken down numerous times since she has gotten it…read more They "fixed" it by cutting off all of the flashing lights on the inside. She has taken her car to Steve Padgett's at least 5 times for repairs (we live over an hour away). A couple days after each visit the lights come back on. She has had to get it towed twice since she bought it. They told her not to contact them anymore about her car when it's their fault for selling her a piece of trash car. We will never be coming back to Steve Padgett's because of how they have handled us. I advise whoever is looking to buy a car from here to look somewhere else.

Zack quickly helped me get the right battery for my car. he was friendly, funny, and fast at…read moreinstallation. Thanks, Zach. Enjoyed a kind chat with another gentleman working there while waiting the 3 minutes or so it took for Zack to install the battery.

So the employees here are very helpful and personable, but the same cannot be said for management…read more In particular, this is directed towards someone in management from this store who drives a white truck, has darker hair and is on the older side. Me and my brother went to Advanced Auto Parts recycling oil (aka making you a profit) when this person intentionally backs his truck unreasonably close to our car blocking the driver from getting in. He walks out nonchalantly and would have walked right passed me until I address why he is so close. He addresses me with an attitude that I should park upfront and when I inform that we are dropping off oil he responds very much irritated that he has nothing better to do. Which I agree with if he takes the time to be so petty as to block off someone from their car and throw a fit. Quite frankly I don't care if you have had a bad day be a manager that this establishment can be proud of not one that brings its name down.

Excellent service. Got there late and they had no problem waiting until we finished our shopping…read more Even saved 20% on their October special.

Everything went well very informative for my first visit definitely will be returning on my next…read morecouple pull a part builds

Worst car buying experience in the history of car buying. Purchased a great vehicle on May 1, as of…read moreJune 24, still no tag, title or registration. Can no longer drive the vehicle because the 45 day temporary registration expired. Received a text stating tag was on the way. Week later, it still is not on the way. Contacted the DMV and they still haven't put in for the EVR (electronic vehicle registration). So, after being lied to and given the runaround I have had to contact legal services. Avoid buying a vehicle from them at all costs.

Excellent sales and service department! I would recommend them to any friends or family.read more

Jim Hudson is where I've always gone for service on my multiple Toyotas have owned…read more I purchased a Yaris, Rav 4, and Prius from this dealer all with exceptional offers. I have brought my Prius in for service many times but after a 5 year hiatus in Florence we moved back to Irmo area. I have to say I thought the Florence Toyota prices were high but come to find out Jim Hudson was even higher. We are talking near $185 for oil change and tire rotation. I know there is inflation but this is unexceptable, way over priced for these services. I was stupefied and not willing to be duped like this again so I took my Prius to Steve Padget Honda across the street over bridge. It felt wrong but oil and tire rotation for $146 which is still high but lower. Apparently this Prius cost more because the starting rate is $68 for oil, one of downsides to hybrids. I use to have no problems with service costs at Jim Hudson, perhaps in time they will decrease again.