I was on my way to camp at Julian Price when I stopped at the McDowell rest area. My brake light…read moreswitch went out and I could not get my camper out of park. I called O'Reilly's and asked if they had the part. A gentleman said they did. I explained that I had no way to get there and he offered to send it out. I told him I was at the I-40 West bound but I was at I was at I-40 East bound. The young man he sent with the part did not give up and found me. I believe his name was Jason. He put on the new part but couldn't get it to work. He then bypassed the switch and got it out of park. He recommended going into Marion and check with Derrick Muffler, which I did. I just want to say that this is the best customer service I have ever had at an auto parts store, or any store. They were so nice, I wish I lived in Marion.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Excellent service. Provided assistance to my family when we were stranded. Employees went above and…read morebeyond there obligations by giving us a ride to Quality Inn. Thankyou!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

could not do what i needed to do very very nasty women got to pick up part before i had to pay for…read moreit . was out raged told me not come back i wanted to never went back , use other parts store locally.

Very very rude lady. Took a motor to be fixed and all I did was call to check on it two weeks like…read moreshe said and she was sooo nasty on the phone.

You will not find a more knowledgeable and nice sales group as here. They know the products and…read morewill help in every way possible to get you going again.I drive over forty miles just to shop with this great group of people.

When we had to make repairs during a recent vacation, the folks at this NAPA were helpful and got…read moreus on our way with what we needed quickly. We made the mistake of trying another parts store in Hampstead who were less than helpful. So glad we came across NAPA!

I have a 2008 Cadillac XLR and finding parts is almost impossible. I have used East Coast Used…read moreParts at least three times and they have had each part I have needed. Chelsey Long has been very helpful in getting the correct part and processing the order. I have no complaints about the personnel or service. Yes, everyone wants everything at a cheaper price but it is what it is. Keep up the good work and thank you.

Called up for a dash cluster and I'm told they have one for my vehicle. I rush up with the vehicle…read moreI needed one in. I have to pay for the part before it's pulled but assured it works. Walk directly out the door and plug in. Does not work. I walk back in and ask if we can swap the unit or even a credit doesn't bother me for other parts. I'm told with a smile that we don't warranty electrical items. Almost laughed at as if to insinuate we took your money. Ok...that's simple... guess the other parts I needed for this vehicle will be purchased elsewhere. By a respectable business that sees the obvious issue. I was warned before I went and should have listened.