Just wanted to give a BIG shout-out to, Cindy, Victoria, Andrew and earl. Cindy and Victoria went…read moreabove and beyond customer service. Andrew and Earl gave me some great advice for a 06 Jetta TDI that I hope to be getting back very soon. You guys made me feel like FAMILY. THIS IS THE AUTO STORE, I'LL BE GOING TO FROM NOW ON!!!!!! The floor jack I seen I will be there to get n a bout a week! Cindy and Victoria, a special shout out to both of you ladies both of y'all are sweetheart's. Victoria, I'm gonna get you a shirt like I have that made you laugh. For anyone looking for ANYTHING for what ever you drive, go see great folks in Columbus. They will treat you right and like FAMILY. Ernie

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Nice, honest people that saved thousands for a repair compared to a BMW repair shop quote in…read moreAsheville.

This dude is the coolest mechanic I've ever met!!!! 40 plus years of honest work and dedication to…read moredoing GOOD business. My 04 Range Rover was almost dead and somehow he brought her back to life! Homie is a living legend.

Always a great visit when going to vans! They take care of my wife's and I cars which…read moreprofessionalism and care

I entrusted my vehicle's various tire issues for a third time, yesterday. Van's staff has always…read morebeen very warm, friendly, and professional. As always, they began working on my problem soon after I arrived, for my scheduled appointment. Pricing seems fair. The waiting room is comfortable and supplied with fresh coffee and snacks. I also appreciate the opened Bible! I will most definitely continue relying on Van's to service my vehicle. ~Lori B.

I am done doing business with them. I've gone in at least once a year for the 5 yrs I've lived here…read moreand every time it's the same . The "guy" at the front desk is unhelpful, slow, and just plain rude. He is useless and has no customer service skills. He is unable to answer simple questions. Each time I've brought my car in and drop it off, I have had to call 5-6 hrs later only to find it's been ready for hours. No communication at all. When I go pick up my car, he cannot explain what they did or why. I am always charged the higher amount and when I try to find out why, all he can do is walk off and try to find someone to answer questions. And then they come in and speak to me like I'm an idiot. I have a feeling they have dishonest practices- esp upselling women. This time I brought my husband who didn't fall for their false explanations. He agreed- they are dishonest and rude. Even though they are 3 minutes from my house, I will drive to Hendo or Sburg so I don't have to go back.

Be aware. They will up-sale you on everything. Took my truck in for brakes and they told me I…read moreneeded new calipers and rotors on all 4 wheels. I thought that seemed odd but went ahead...the next time I needed brakes they told me I needed 4 calipers and rotors again...when I asked they said they do that on all brake jobs. Said I'd never go back and needed a tire plugged. After hours of waiting they told me I needed 3 new tires so they wouldn't plug the one that had a hole...I bought these tires less than 6 months ago. I did not need new tires. I will not under any circumstance ever take a vehicle to Pierce's again. These guys are the reason so many auto repair shops get a bad name...beware before you go that you will be up-sold on everything!

I needed a starter replaced, and Hunter not only stayed in constant contact with me, gave me very…read morefair pricing, and showed up and did a professional, VERY GOOD job. I cannot recommend him highly enough! HE IS FANTASTIC

Hunter did a great job from the beginning phone call to the finished repair. Had some ideas over…read morethe phone about the problem I had with my 5th wheel and it turned out his diagnosis was right.Repaired it quickly and efficiently. A fair price also!

A few years ago I took my Lexus to Henson's Collision Center when the front fender was loose…read more Several vehicles had been damaged in the parking lot of the textile mill where I worked. They were able to attach it without having to replace the whole fender. This saved me over $400 and I did not have to file an insurance claim. I was already a very satisfied customer. Then Hurricane Helene caused a tree to land on the hood of my Lexus. My son was able to wire the hood and front fender together so I could drive in to get an estimate from Henson's Collision Center. My insurance company authorized the repairs and an appointment was made to begin the work. When the new hood arrived it was defective and Henson's would not use anything that was unsuitable, so ordered another hood. I am so pleased they insisted on quality parts when entrusted with my vehicle. When I picked up the car, it looked brand new. An added bonus was the fact that they polished/buffed out the "foggy" looking headlight lenses! They are now clear and I feel much safer knowing my headlights show up when driving at night or in the rain. Henson's did not have to take this extra step, but chose to help me out since I lamented that the lenses were really cloudy. This act of kindness, and generosity, is just one of the reasons I will always trust them whenever my car needs help. Everyone I dealt with was kind, considerate and pleasant to deal with. Thanks for everything!

Brought my Porsche in for some front end repair and chose this shop to have the repair done. More…read morethen perfect under the Covid circumstances! It took a bit longer then I expected, but the work was absolute perfect and so we're the two people I delt with at the shop. Thank you very much! I highly recommend your shop and thanks to my friend who suggested the shop for repair!

Well on top of the work they did. Come to find out they DID NOT put Anything back properly when put…read morethe vehicles back together again. And wanted to charge ME to do it. All of the work they did IS related to the Trouble that I am experiencing with my car. And this has been verifive By an actual Mercedes Benz dealership, I wish I could load the video. I'm Seriously contemplating on suing them for the repairs that had to be done that they did not do. I really wish I could load this damn video!!!!

I'm Very disappointed on how they treat their customers!! They will quote you one thing and deliver…read morea service with no integrity. For example they quoted one thing but when it didn't work they wanted to charge us again on what they did not fix correctly the first time and probably knew it was not going to work down the line I'm so very upset and again very disappointed especially when you buy your trust in people that you never thought would treat you in such a manner they say one thing but then want to charge you for the mistake they made. We are very disappointed with their dishonesty about the service they say they provided I do not recommend their type of service at all!! Again very disappointed with them!!

Justin & Caleb did a GREAT job installing my Curt tow hitch on my vehicle! Gave me a quote…read moreimmediately, scheduled the installation immediately and showed up on time! Both of the installers were very professional! GREAT SERVICE!

From the owner: Roll tide roll baby!read more