Great Value, No nonsense haggling. Just Batteries=Just Good Service and Quality Productread more

I'm a used car dealer in Concord. I've done business with Dan and Shawn for years and would not…read moreentertain thoughts or switching to another supplier. Best prices and service for batteries I have used in my thirty plus years in the business.

The employees are very welcoming and knowledgeable. Replaced…read morewatch batteries for me and was out the door in ten minutes. Their customer service is excellent.

Smart people. Good service…read more Love that they recycle batteries. Watch battery cost $5 and took 5 minutes. I will never go to another mom and pop shop jeweler again to get crushed on price and time. Ever. And I don't know about you but when those lights go out below your microwave -- you know the ones that help you not burn stuff on the stove -- and Publix or Kroger charges like $10 for one that doesn't fit right...go to BPB, baby. :-). Clearly I like this store.

1st place I come to for a battery & every batter I've purchased from lasted 3 or more years & I'll…read moreHIGHLY RECOMMEND them

DO NOT buy a battery from here. You will spend more in tow fees because its a trash battery they…read moresold you or diagnostics fees because you just bought a new battery and think its something else. Better off just going and getting a good battery at Auto Zone or Advanced auto. ANYWHERE but here. Do not waste your time or money here with their cheap batteries. You need something reliable for your car! It takes you to work, kids, ect ect. Wish i didn't waste my money here i tried to give them the benefit of the doubt when my car wouldn't start immediately after installing a new battery and they show their true colors they just want your money and don't care about your car. DO NOT GO HERE.

I went to Battery Specialists this afternoon & bought a new battery. Very happy with the service…read more I didn't shop around so cannot tell if there price was good or bad, but I am a senior with nobody to help me most of the time and Ray even installed it for me at no charge, so it was worth the price, regardless! Feeling grateful!!!

Went here looking for a battery for a New Holland 555…read more backhoe, and not only did they have it, it was on sale for $79. Knowledgable and friendly staff to boot.

Great place to pickup a battery. With little or no usage…read more Great people to work with. This place is easy to find off 321A.

I walked into the Mooresville location yesterday with a battery I purchased from this very store…read morejust two years ago--still well within its 4-year warranty. I had already removed the battery from my vehicle and driven 30 miles to return it. Although I'll refrain from calling out individuals by name, I was immediately told that the battery needed to undergo a 24-hour test to determine whether it would hold a charge. Then I was asked, "What do you want to do?" I explained that my truck was stranded and that waiting 24 hours simply wasn't an option. My concern received no meaningful response. Instead, my only choice presented was to purchase a new $270 battery while the original one was being tested. I was warned that if I installed the new battery, it would be considered "used" and non-returnable. I explained that this put me in a no-win situation, and only then was I told I might receive a refund if the original battery failed the test. To avoid being stuck with a non-returnable battery, I borrowed a car overnight and waited for the test results. When I called the next morning, I was told they never actually performed the test because they "have to take the batteries off the chargers when they leave for the night." Instead of acknowledging the inconvenience this caused, the employee launched into a long explanation of store policies and excuses. When I explained that I had borrowed someone else's car because of the misinformation I was given, I received a half-hearted "sorry"--delivered with an attitude that made it clear they didn't care. When I said I still felt I was being misinformed, the employee replied, "I resent that insinuation, and I need to take care of another customer." Then he hung up on me. After driving 30 miles, being misinformed, having my time wasted, being left without my own vehicle, and receiving dismissive and unprofessional treatment, I can confidently say this has been one of the most frustrating customer service experiences I've ever had.

I had such a great experience with Mr. Wes when I came to Battery Specialist. I drive a Jeep…read moreGladiator that has 2 batteries, a main and a smaller auxiliary battery. I was planning on buying the batteries and going home to do the install myself, but Mr. Wes wasn't going to let that happen. This was not the easiest of jobs, but Wes and I worked together like two friends working in a driveway! I couldn't say enough good things about him and my experience! I will NEVER buy another battery from anywhere else again. Mr. Wes is a true Battery Specialist!

Good Christian folks that have amazing customer service, and literally every kind of battery made…read more It's a family owned business that have been around for generations and for good reason, no one does it better than these guys. They test, buy, install, maintain, and anything else you can do to and with a battery!