I, once again, am singing the praises of O'Reilly Auto Parts at 2751 Wade Hampton Blvd. I went out…read morelast Thursday evening to go to work and my car was completely dead-dead-dead!! I used my roommates car to get to and from work over the next few days. I'm a 12 hour 3rd shift worker, so didn't have time to deal with the issue until today. One of my wonderful neighbors removed the battery for me and we took it to O'Reilly's, which is where I had purchased it around a year ago. Explained to them what happened but they had to charge it to see what the problem was. Turns out there was a dead cell. They pulled me a new battery and I pulled out my debit card, thinking I'd have to pay a pro-rated price. Nope, didn't cost me a penny, they said they sold me a bad battery, so it was no charge to me. Love this store, love the helpfulness of the employees and love they're excellent customer service!

The dealership has changed hands. It is now Spartanburg Honda and under new management…read more I have had many car buying experiences over the years. I've had good ones, bad ones, up to ones that were total nightmares, like showing up and having the dealership tell me, after a 30-minute delay, that the vehicle we had agreed that I was to test drive had been destroyed in a fire. Certainly a creative twist on the bait and switch sales tactic. That being said,. Let's talk about Spartanburg Honda. I don't think I've ever had a delightful car buying experience in my life (and I was born in the 1960s). That's exactly the kind of experience I had at Spartanburg Honda. A delightful one! I arrived at the appointed time and the vehicle that I wanted to test drive was ready to go. Tommy McGaha was my sales consultant. Things went smoothly from test drive, to negotiating, to writing up the contract. There were no high pressure sales tactics or tricks or traps In the process. They disclosed everything about the vehicle and gave me a copy of the Carfax report. They even let me take the (used) vehicle offsite to get a third-party inspection. (The Carfax report showed that the vehicle had been in a rear-end accident requiring it to be towed which is why I wanted the third-party inspection. The car checked out fine and the third-party inspection gave me peace of mind I needed to close the deal.) Thomas Hawkins then wrote up the loan and finalized the deal. He offered me optional protection packages that provided real value. Again, no BS, no phony dealer installed options or made up fees. Tommy and Thomas were knowledgeable, professional, courteous, and kind. I couldn't have asked for anything more. I would add that I got a fair price on a good vehicle, and they worked with me on my trade.

Amazing service and great people that are helpful and they work really hard to make it work for…read moretheir customers!

I do not have an issue with the Civic I had.., I was just uncomfortable with the ride and how low…read moreit was. I had brought this up in the service department the last time I was in. Apparently it got to the sales team and they reached out to see what I wanted to do..., which hey.., they do want to sell cars so I do applaud them for reaching out the way they did. I decided with some help from my salesman that I would try to get into another car in hopes that I would be more comfortable. I am very fortunate and lucky with going to Fred Anderson Honda because I did get a new 2026 CR-V EX. I am much more comfortable and my loan terms are even better than the Civics.

Outstanding customer service in sales and service department. a great place for friends and family…read moreto buy new or pre-owned vehicles

I purchased a used GMC terrain from Wakefield Buick. it took me 4 months to get a clear title. I…read morewas told it was my issue. When I traded the vehicle two years later I sent in an affidavit of sale to recuperate the remaining dollar value of the warranty. Two months have passed by and I continue to leave messages. No callback. No help. Thanks again. I guess it is my issue also.

I have been using Wakefield Buick of Spartanburg for 6 years they didn't check mt fluid and cost me…read moreover $600 for a radiator and having it installed.... beware this place thwy don't stand behind there workers not doing there job..... your lost if they don't do there job..... they just say sorry and your lost.... they will never do any work on any vehicle I ever own..... they not gonna cost me more money due to there lazy workers and management not be responsible for there lack of responsibility....

Didn't realize my front two tires had ZERO tread on them until right before Christmas so I had to…read morewait until the day after to get them replaced. I called 5 places around spartanburg and Firestone was the first one to have the tires I needed. They were very accommodating and worked me in when it was convenient for me. I went in and I could tell they were quite busy and running around, but David came out to help me and was very sweet and helpful. They offered to drop off the car somewhere if I needed, but I ended up being able to come pick it up after they closed - they just hid the key under my mat and locked up since I have a spare. The car is driving good so far and they even have a 50,000 mile (I think) warranty, and if I get a flat I can go to any Firestone and they'll fix it for free! Thanks for being a life saver Firestone! I'm not sure how much longer I would have made it on those bald tires.

Even with an appointment, it took over 2 1/2 hours to get four tires. The staff is very nice and…read moreapologies were given, but perhaps they should do a little better with their time management.

HEADS UP! fellow Bmer owners! If there is a better shop than HEADS UP AUTOMOTIVE, to place my…read moreconfidence in, I haven't found it in 40+ years of car ownership. I could have been the prime target for a horrible experience, (an out of town Road Warrior with an unexpected ignition coil issue {2011 528i - 65k mi.} which could have left me stranded for an extra night, or more, 200 mi. from home). The HEADS UP ownership and his team seized the oppty. to help get me back on the road, with professionalism, speed, and precision. The repairs were done at lightning speed and much to my surprise at a price that would compete with any certified European auto shop! No unnecessary added parts or labor!! The car has run better than great! I will be scheduling my regular services with HEADS UP AUTOMOTIVE, on my road warrior visits to the Up State!! Thank you!

not recommended they charge me 400 dollars only for inspection worse place they are more expensive…read morethan BMW service center

Excellent experience from start to Finish! Anthony was the…read morebest salesman! Highly recommend - very communicative and over the top customer service! Go see Anthony !!

Avoid this dealership at all costs if you value common decency, morals, and expect them to follow…read morethrough on a deal made. My husband and I had been talking with this dealership for days for a car we were wanting to purchase for our growing family. We worked out a deal and had it finalized and sent to us in writing. We went to the bank last night and got a cashiers check to purchase the car in full. They made us an appointment to pick up the car today at 5 pm and everything was finalized waiting as soon as we finished work to get there. They even texted us around noon today asking us if "we were excited to get our new car today and that they would have it ready with gas and washed for our arrival." We were heading there straight from work and driving an hour and half to get there, he even texted us safe travels. One hour after they texted us asking how excited we were, they called saying they are potentially selling it to someone else instead and booked them a same day appointment conveniently an hour before we were able to head there. While I understand the policy is that a car cannot be held, they had no problem texting us as if it was a done deal giving us false hope and telling us the car was ready for us. They knew we had already pulled out all of the money and made arrangements with work and childcare to get there as soon as we possibly could. They should've never texted us asking if we were excited to pick up our car just for them to conveniently sell it to somebody else right before our arranged pick up time, not even giving us a chance to get there and honor the deal that we all agreed to. Common decency and respect goes a long way and we feel as though they used us to get a better deal for themselves and leverage the person to get there right before us knowing when we would be on our way. The whole thing is incredibly disappointing and not the right thing to do to a family. People deserve to be treated better and deals deserve to be honored without false hope and texts asking us if we're excited, knowing they were just going to sell it before we can get there with no decency or remorse and just state a "no hold" policy

Every part I have ever bought from O'Reilly's, especially major stuff that starts off as minor like…read moreI just bought a transmission filter kit. It is the proper one but a improperly manufactured part. It was a 406 Dodge ram 1500 Wheel Wheel Dr. hemi, automatic transmission filter, kit, two filters one was improperly designed at the neck of the sump filter which blew it out and then the other the adapter that screwed into the other oil filter in that pan blew off the first time. I started the vehicle after changing everything and I've been doing mechanic work for 15 years plus never seen this happen and it shot the transmission cost me over $1200 and two weeks worth of time for me to find the transmission and then replace it do not buy anything from them. I've also had a few years ago at 1968. El Camino super sport bought a lower ball joint kit pushed it and pressed it in everything was perfect. The nut stripped the threads off and the bulging joint failed causing it to damage the car. Luckily the car wouldn't move in at more than 25 mile an hour when this happens so what real bad but the person was about to get on the interstate within a half mile when this happened which would've killed a lot of people hurt somebody really badly don't buy stuff from them they're garbage

I had my 2013 Hyundai Santa Fe car battery checked by the store attendant. He was very helpful and…read moresuggested I have it tested, again, in a couple of months.