Started off great - had my car towed to Greenville Transmission Clinic on a Monday and was told…read morethat the diagnostician was only in on Monday and Wednesday (why the person who can actually "diagnose" an issue is in 2 days a week is beyond me) but I was told that my car was going to be assessed that Wednesday. I didn't hear anything so I called at the end of the day on Wednesday (no one called me) and I was told that there was a back up and my car hadn't gotten on the lift. I then called on Thursday to get an update and was told that someone would get back to me. Someone finally called and said that I would have to pay an additional $100 for "more testing", and that they didn't "think" it was the transmission and was probably the catalytic converter. I agreed and then called back on Friday and was told that it hadn't happened yet and that someone would get back to me. The following Monday, I reached out to see what was happening and was told that the shop had just opened (it had been opened for almost an hour - and it's Monday, the day the 2 work-day-a-week diagnostician was supposed to be there, but whatever) and that someone would get back to me by the end of the day to give me an update. Once again, no update by the end of the day and no call on Tuesday morning. So I ended up going down, found out that the "additional" testing hadn't happened (they obviously didn't charge me for that). I ended up having the car towed somewhere else. The gentleman at the front desk explained that there was a back-up, etc., but the fact that there was almost zero communication is pretty unacceptable when you've had someone's car for a week. Communication is key and I honestly would have been happy with a text notification - the customer shouldn't be the one reaching out constantly for information. BTW, the new shop called me about 20 min after I dropped the car off and will have it ready at 2pm.

I appreciated the clear communication and professional attitude of the team. They did a thorough…read morejob, and I feel confident driving my car again. The only inconvenience was the extended waiting period. Otherwise, the experience was positive.

This particular QT is located on the insanely busy Woodruff Road. I only stopped here to try to get…read morean FTR for their air machine. I never got close enough to inspect it. One car was using this thing and another was waiting behind them. I decided to take a restroom break before attempting to enter the traffic Twilight Zone, aka Woodruff Road. The restroom was typicality clean as QT does a great job in the housekeeping arena. I saw nothing out of place and the shelves were stocked abundantly.

Clean bathrooms. Working gas pumps that actually give receipts. This location is convenient and…read moreeasy to get into. Sooo many snacks and drinks if you're thirsty! Did yall know they have smoothies?! I had no idea!!! This is a good QT location. Friendly staff

I started as a customer, and have now joined the team! I brought my 850 wagon to Andrei and his…read moretechs with an annoying oil leak no one else could find, actually, one shop said I needed a head gasket for upwards of $1000! They found a breather box that was the culprit and got me fixed for less than $200. They were quick, courteous, and affordable. And they have a great shop mascot dog that loves to play catch. Highly recommended!

Very quick service and friendly employees! I went in to get my car battery tested and replaced…read more Matt and Autumn were very quick to help and install the battery. Would highly recommend this location!

Jeremy and Bailey (I hope that's there names) were absolutely amazing. I was stranded in Greenville…read moredue to car problems and had no idea what to do. They quickly helped me out, and were so nice. I can't even express how grateful I am for them.

Doug and his team are fantastic and you will experience nothing short of 5 Star service. The team…read moreworked swiftly to help me the day before the ice storm when I was running into roadblocks with my car that included two flat tires and damaged rims. They will work to take care of your vehicle as quickly as possible without compromising on service. Thank You to everyone at Alloy for providing speedy service without skipping on quality. You deserve 10+ stars! Many thanks and God Bless!

Bent rim fixed same day in a few hours. Great service and professional work. Highly recommend.read more

I took my car in to have my cluster replaced. Well after a $350 level 3 diagnostic, 2 bad clusters,…read moreI returned to my car only to discover my gas tank on E with its gas light on having left it with 1/2 tank of gas, interior looked like there was an oil fight inside. Mind you my interior is beige cloth. Its obvious my car was used for shop or personal use. My cluster was never program to its proper mileage so now my car shows 50,000 less miles than it really is. Had to ask for documentation twice from Bailey. Was given a $50 gift car for gas reimbursement. I had several billing discrepancies. Bailey tried to charge me for programming until i called him on it. Just a all around horrible experience at Mason and Sons at 215 college st. downtown Greenville sc. Not so sure of anyone elses experience but mine was horrible and I will never recommend this shop to anyone. Bailey tried to seriously cheat me out of a quality job and money. I stand by this review and have pictures and documentation to back it up.​

We have a Honda Pilot with 270,000 miles on it and they take great care of it as well as our Nissan…read moreJuke and Toyota Sienna. Very fair pricing and excellent service. They stand by their work we have had nothing but success with them.

Professional but very friendly. Fair price with work done when promised. Best car repair value for…read morethe dollars spent I've had.

WN Watson told my daughter she needed an alternator and a battery when her car wouldn't start. They…read moresaid they put a new battery in to test it and the car wouldn't start. Therefore, the alternator must be bad too. She was even given the alternator output readings of 11V, as opposed to the 14V required. They said it would cost $950 to repair. This is after it has been towed there. If you know anything about cars, you see the faulty logic in this diagnosis. I had the car towed to my daughters home. I easily jumped the car off, took alternator readings of 14.4V. I swapped out the battery for $179 and all is good. It's a shame you can't trust people. Businesses like this give all of them a bad name. Taking advantage of young women. Maybe it was just a bad day. Maybe they actually thought they were right. Either way, a bad experience and I would never go there myself.

Recommended to me by someone I work with. I needed my brakes checked on my SUV,as I could hear…read morerubbing. They were able to get me in quickly without me having an appointment. Changed my brake pads and gave me a Great price.

Took my car to another muffler shop to fix a hole in my exhaust between the cat and the rest of the…read moreexhaust. They wanted $200 to install a test pipe and $400 to get the part online. I brought it in to Kar Gard who took the time to check it out and found more holes. I decided to replace a large section of exhaust. They custom bent tubing for me including a Y pipe and welded it up for me. All that cost less than what the other shop wanted to put in a test pipe. The owner is helpful and friendly. When I came in he was helping a woman pick out a lift for her truck and seemed to know his stuff. Very happy with this place. I wouldn't consider going anywhere else for exhaust work.

Tanner was great with my new tire order mount & balance. Great family owned & operated business…read morewhere they're not afraid to get to work. I found my tire & maintenance man for sure. Absolutely love my tires! Great price too! I also have to add that they loaded my old tires perfectly due to me not being able to lift them, they came out like a dream. Much respect! Thanks to everybody involved!

Tanner and Jerry and their crew are AWESOME!! AAA showed up…read more2.5 hours late to fix a flat tire on my GMC Sierra and their baby jack failed and dropped my truck onto ground. They left and told me they would send a flat bed pretty hard to tow when you have the front tire off-I said not thanks. I then called Tanner up at Buchanan & Sons and he came up to Paris Mountain and we had to switch the spare to the front since GMC gave me a 17" spare that does not clear my brake large GMC calipers and Tanner then out the rear 20" rim and tire on the front and I put the 17" spare on the rear, Tanner took my flat Front tire and had it plugged by the time I got back to their shop! Truly awesome service and family we Giffels (My son and wife and I) have gone there for service and other items for over 40 Years! Highly recommend they are super people and do great work!