So grateful for the sales guys at Benson Nissan, especially K.G. I was traveling through town and…read moreneeded to sell my car fast and he was very understanding and helpful. He even drove me to a car rental company so I could be on my way. Would highly recommend them.

A GROUP OF COMPLETE IMBECILES! Almost a week prior, I made an 11 o'clock appointment with these…read moremorons for an oil change. I get there the day of the appointment and the place is packed. I asked if they were honoring my appointment or placing me behind the others already there. They assured me that my oil change wouldn't take more than an hour. I told them, "Good because I have another appointment." One hour and 45 minutes later, the guy calls me back and apologizes, citing "I'm sorry. We couldn't get to it." ALL THAT TIME WASTED AND THOSE IDIOTS HADN'T EVEN STARTED ON MY CAR - AND THAT'S WITH AN APPOINTMENT! Benson Nissan needs to get their $hit together or hire more mechanics. NEVERRRR AGAIN WILL I DO BUSINESS WITH THESE CLOWNS!!!

I stopped by here today to get some pricing on synthetic oil. I like to keep an extra quart around…read morefor emergencies. It was what I considered to be in the expensive side so I passed on making that purchase. This is a newer store and was clean and well supplied.

DO NOT COME HERE ! I brought my 2018 Mercedes Benz here for an oil leak . I payed over $1500 for it…read moreto be fixed . Took him over 2 weeks to even get to my vehicle once I got it back my car was still leaking oil . Ramey fixed ABSOLUTELY NOTHING ! I brought it back and explained it was still leaking oil and he told me it would be another charge to set up another appointment to have it "re-looked" over . And on top of that his wife that is the receptionist is very rude and short tempered when it told her my issue she shrugged me off .

Honest local mechanic. Owner talks with you before anything is done. Great prices Md exceptional…read moreservice for sure. Clean waiting room.

was charged $613 to replace valve cover gaskets picked up my vehicle vehicle still leaking after…read morepicking it up 2nd time was told "we can't help you anymore" so took it to the ford dealership they told me valve covers were still leaking and doesn't even look like they've been touched!!!! BEWARE!!!

The only place I take my vehicles from routine service like an oil change to more major repairs…read more Their price is very reasonable.

Great folks all around! Everyone I've interacted with has been polite and very knowledgeable! They…read moreare always very busy (a good sign), I highly recommend this business!

I have been very disappointed with my VW for a long time. The brand got soiled badly for me when…read moreStone Mountain Volkswagen wanted to charge a full hour's labor for a regular battery change. Volkswagen of Spartanburg almost single handedly restored my confidence in the company. I got a basic oil change and tire rotation at their service center. From the moment I walked in the door, all employees were incredibly professional. They advised that the oil change is going to take longer than usual and apologized for that. The oil change didn't take that long. You know the really amazing thing? This shop didn't stop to waste my time trying to upsell me on further repairs. They asked "Is the oil change and tire rotation all we're doing today?" and actually respected my answer of "yes, please." They simply did their job, got me out of there, and printed their recommended service items that weren't tackled on my receipt. Holy crap, I don't remember the last service center that identified issues but didn't try to upsell me on them. This Volkswagen dealership is amazing. Is it enough for me to buy my next Volkswagen from them? Honestly, probably not. I have no desire to drive another Volkswagen. That said, as long as I'm stuck with my VW, they will be my go-to for any repairs/maintenance that I need.

From the moment I walked into VW of Spartanburg, I was met with exceptional service.  From the…read moreinitial greeting to driving off the lot in my new VW Atlas, every interaction was positive. The entire staff was incredible--friendly, attentive, and truly knowledgeable. I especially want to highlight Tammy, who made my experience genuinely enjoyable. Tammy was absolutely lovely. She wasn't just personable; she was incredibly attentive to my needs and demonstrated deep knowledge of both the vehicle and the industry. I never felt like I was being sold to, instead, it felt like I was having an honest, informed conversation with someone who genuinely wanted to help me make the right choice. Although I came in knowing exactly what I wanted, Tammy still took the time to show me other options to ensure I was fully confident in my decision. She gave me the space and time I needed to ask questions, inspect the vehicle, and take a thorough test drive without any pressure. Thanks to Tammy and the entire team, my experience buying the VW Atlas was the most pleasant and stress-free car buying experience I've ever had. I highly recommend VW of Spartanburg and especially Tammy. Easy 5 stars!

Scheduled an appointment for a windshield replacement and I show up and they tell me after 30…read moreminutes that the windshield is damaged so I had to reschedule. I come the 2nd time around and I'm waiting in the lobby for over 90 minutes and then they proceed to tell me that the new windshield they got is also damaged and made me reschedule a 3rd time. I don't understand why they couldn't check these windshields when they arrive the morning of. I was probably lied to about these windshields being damaged as they were after market windshields and It was explained to me by the next company I went with that you have to use a windshield directly from the manufacturer due to specific calibrations that have to be done. Absolutely unprofessional from these guys. Showed up for the 3rd appointment an hour late and they denied me and tried to reschedule me a 4th time! Half the reason I was late was because the lady at the front desk had promised to call me to confirm that the windshield was good and ready to go the morning of so I didn't show up and have my time wasted again! I never received a call. An hour before I called and could never get a hold of the office. I was redirected to a customer support line and they reached out to the main office for me. They couldn't even get a hold of them. Absolutely unprofessional.

It should not take 40 minutes to get a person on the phone. I don't want to talk to a machine and…read morethen get hung up on by said machine. I will take my business elsewhere!