I took my car in to have my cluster replaced. Well after a $350 level 3 diagnostic, 2 bad clusters, I returned to my car only to discover my gas tank on E with its gas light on having left it with 1/2 tank of gas, interior looked like there was an oil fight inside. Mind you my interior is beige cloth. Its obvious my car was used for shop or personal use. My cluster was never program to its proper mileage so now my car shows 50,000 less miles than it really is. Had to ask for documentation twice from Bailey. Was given a $50 gift car for gas reimbursement. I had several billing discrepancies. Bailey tried to charge me for programming until i called him on it. Just a all around horrible experience at Mason and Sons at 215 college st. downtown Greenville sc. Not so sure of anyone elses experience but mine was horrible and I will never recommend this shop to anyone. Bailey tried to seriously cheat me out of a quality job and money. I stand by this review and have pictures and documentation to back it up.​ read more

We have a Honda Pilot with 270,000 miles on it and they take great care of it as well as our Nissan Juke and Toyota Sienna. Very fair pricing and excellent service. They stand by their work we have had nothing but success with them. read more

They are so easy to work with. They are very friendly. Huge plus when they did my oil change they also clean inside and out of car as part of their service. Definitely 5 star service! read more

Needed a simple patch for a nail stuck in my tire. Everyone there, on the phone and in person, were super helpful! They got me in first thing the next day, and, once they took my car in, sent me an entire inspection as well as suggested other things to be looked at. They also cleaned the interior and exterior of my car for when I picked it up! 10/10 will be here again for any future car troubles. read more

I had a busted tail light in my Nissan Pathfinder, and they were able to get my break light working and tail light assembly fixed within a day. 10/10 would recommend. I just moved to Greenville, so it means a lot to me to find a reputable car shop. Especially since I grew up in my grandparent's shop! This place feels like home. As I was leaving, every employee greeted me and thanked me for my business. I will be back! read more

Being new to Greenville, I did a search for an auto repair shop for an oil change. Mason and Sons came up as close with good reviews, so I booked an appointment with them. I found them to be very friendly while doing nice work. The fact that they washed my car after the fact was a nice bonus. read more

Another excellent visit to Mason and Sons. I love my car and can always be sure of honest service. Toyota told me I needed extensive work so we went to the place we trust. Nothing was wrong with my car a quick adjustment didn't fix. Another year of driving and my baby still runs perfectly. Honest, honest, honest, and nothing has ever had to be redone. read more

Wife and I were visiting Greenville and our car needed a jump. Steve came out and got us going. Super fast service and a great guy.

i would read everywhere there is a review for this company, because they are liars and cheats. you will be charged for shit not fixed or as they say not fixable. that diagnostic machine is probably paid for, because if they charging every woman who comes in 200 then it should be. on top of that, the guy tells me that my daughter didn't tell me everything about her "own car" as if she has to lie about her own car. he goes on to explain what happened and then gives his wife the phone to get my info to send what they should have sent my daughter...an invoice with pictures that i never got in the email. sent my daughter the invoice and even the invoice was noted with a lie that my daughter supposed to have told the guy that she needed her car back for the weekend, when she states she never told anybody that and yes i believe my daughter. this place is taking advantage of people really bad. 70 diagnostic when to 200 plus 145 for pulling up a window that can't be fixed and 29 environment fee as if they didnt already overcharge.!!! read more

Excellent service with a knowledgeable staff. The owner Stephen, has a well run shop of highly trained technicians. I have been very pleased with the level of service, complimentary car wash and the fact that they stand behind their work! There is a definite reason that this shop is always busy... bravo & thanks for taking care of my transportation as I depend on it daily! read more

Recently needed work done on a car that was just out of warranty. Cannot thank Mason & Sons enough for the fast and most courteous service! Have been a customer for about 10 years now. Value their honesty and consistency. Work is done as promised - timeframes met - can depend on them when you are in a time crunch to do what they say they will and when they say they will. read more

I can't say enough good things about this shop! My business is based on mobile onsite service, so needless to say having any vehicle down time is detrimental. I barely made it to Mason & Sons with an overheating engine. I was lucky enough to meet Mr. Mason upon arrival. He personally and quickly went to work diagnosing my problem. Turns out I had a leak in my radiator. My heart sank as I thought I could lose a day of work. To the rescue Mr. Mason said we could try some stop leak, and it would probably fix the leak and get me going. Sure enough it did, and he didn't even charge me a dime. It is a relief to know there are good, honest, giving people you can trust to work with. I only wish I lived in the Greenville area because I would never take my business anywhere else. Thank you Mason & Son's!!!! read more

My car battery died and I didn't know what to do. Called Mason & Sons on a whim. They sent someone over to help me jump my car within 15 minutes. For free! Super friendly and fast service. Haven't had anything done at their shop, but I'll definitely be using them next time I need repairs done. read more

This is seriously the best car service I've had in a while. The place could use a little renovation and some new furniture but the mechanics know EXACTLY what they are doing. I received an alignment, tire rotation and balance, new engine air filter, and once it was all done, I walked out and they had washed my car and even cleaned the inside! Such a pleasant surprise. Will definitely return in the future. read more

They are wonderful. I took my car in for a pretty big service and they were quick and reasonably priced. They will take you to and from your work or home if you are in the downtown area. They are incredibly detailed and knowledgeable. I love that it is a family owned, Christian business. Give them a try; they will take excellent care of you. read more

Amazing!! We had a phenomenal experience with Mason and Sons. On a road trip from New Orleans to DC, our car gained a strange, persistent gasoline smell inside but nobody could figure it out. We thought likely we just overfilled the tank or spilled a little somewhere but wanted to be safe. Mason and Sons looked at it for over an hour, carefully reviewing all possible options. They tested so many things and were incredibly generous and welcoming. They ended up determining it was safe to drive, and wouldn't take any payment because there hadn't been anything actually "wrong" they could find or fix. They said we could make it home and then take it to our mechanic once we were back for a longer-term tune up and check, and told us not to fill the gas tank up all the way on the way home. They wished us well and the next morning, called us (!!!!) to make sure we had made it safely to DC. This was incredible service, great kindness, and a stunning generosity. Thank you, Mason and Sons!!! read more

I have been going to this place for oil changes for the past 2 years. I purchased a special deal online and they refused to honor it. I was really disappointed being I am a loyal customer. The only response was we stopped accepting the coupon as of Dec 31 and I was left to pay for a $36 oil change. The Super Saver card states it is good until July 2015. I think the right response would have been, we will honor it this time but for future visits we are no longer accepting it. It a shame because they normally get me right in but they won't be seeing me anymore. read more

This company is wonderful. I do not trust easy and over the years they have earned my trust. My brother is a master mechanic and when I brought a vehicle to them for the first time I had already shown my brother. I got the estimate from Mason's and my brother reviewed it giving them a glowing recommendation and told me that the pricing was on point. For me that was HUGE!! The staff is friendly and the atmosphere is great. The location is perfect and centrally located downtown. Over the 20+ years that I have taken vehicles to Mason's I have never been disappointed. I tell anyone who asks that this place is great :) read more

I really hate to write this review but I feel I have to because I don't want anyone else to be deceived out of a good amount of money. 9 months ago I moved to Greenville and chose Mason and Sons based on the great reviews. I've taken my car in for about 3 or 4 oil changes and some other regular maintenance. While I thought the services were pretty pricey for Greenville, the location was very convenient and I was happy with the results so I kept coming back. On my last visit I asked them to identify a leak for me and change my oil. When I picked up my car, my bill was about $155. When I asked what it was for, I was told they performed a "diagnostic" to find the problem. I said I was not told there would be a charge. The response was "I said it was a diagnostic". Since I do not work there, I'm not sure how I was supposed to know the word diagnostic meant $118. I consider $118 a lot of money. Seeing my shock at the price and the fact I was clearly upset, they really should have said they wouldn't charge me this time but in the future, there would be a cost associated to perform this type of service. That probably would have kept me returning for at least oil changes. However, given the $118 surprise and the lack of good customer service, I will not be returning. I have never been charged for a garage to identify a problem (even garages where I was a brand new customer) and I have lived in a lot of cities and been to a lot of garages. read more

Excellent customer service, honest and helpful, Mason & Son's did a wonderful job bringing our 2004 car back to life. Their mission is to take the best possible care of their clients. They were able to diagnose a problem that the dealership in Greenville had recently misdiagosed and we can't speak highly enough of them. They are very busy, so an appointment is a good idea. Parking is somewhat limited. Very convenient downtown location. read more

First and foremost, Mason and sons are honest in their dealings. I managed a car repair with Jeremiah from 100 miles away. Although communication wasn't as timely as I expected, it always was honest and always owned up when they fell short. You may pay a small premium with their pricing but I didn't mind because I always felt that Mason and son led with honesty and character. Door to door service. God bless your business. Never stop leading with integrity. read more

Sent my daughter over to service her car for first time on her own she had a 1st class experience. The owner of the shop Steve took fantastic care of her and she felt very comfortable. Thanks again great job!!!!!!!! 1st CLASS SERVICE read more