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Advance Auto Parts

2.3 (3 reviews)
Open • 7:30 am - 9:00 pm

Services - Advance Auto Parts

Vehicle battery testing

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1 year ago

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5 years ago

Great customer service! Octavio is a gem! He was very helpful and replaced my battery.

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7 years ago

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Ask the Community - Advance Auto Parts

Firestone Complete Auto Care

Firestone Complete Auto Care

1.6
(89 reviews)

Wow. I think I now understand why this store has such low-rated reviews. I observed today how jobs…read morewere handled, and I can say one thing is certain they are either not honoring your appointments, or they take in lots of walk-ins to maximize their profits or combination of both. I don't blame them for wanting to make money since it's a free market society we live in. Therefore, they are here to make money and not for charity. Having said that my car was still sitting in a parking lot 90 minutes past my appointment time. I was there at least 10 minutes early, so they really took their sweet time. Not honoring your appointments is one of my pet peeves. This happens a lot at doctors' offices, too, as you know, but it's not this bad usually. Another issue that's apparent for some low reviews for this location is they deal with a lot of Soldiers and their Families. Car issues other than routine work like oil changes, state safety inspection and purchasing new tires can be very stressful. Many reviews perhaps reflect situations with emotional highs, and some folks just vent their frustrations like I'm doing it right now. I'll get off my soapbox here. This was my second time getting my cars serviced, and additionally I purchased four tires this time. Easy peasy, right?? Not so much!! Reception was swift and efficient. That probably was the best part. The job took altogether three hours and forty minutes from the appointment time. The "free" alignment test showed significant misalignment, so that was another 50 minutes. Grand total of four hours and 20 minutes??! It was a very nice way to spend my day off, NOT?! In their defense my last oil change experience was very decent--I was in/out within 45 minutes. When I came in for my tire quotes, it was fast--less than five minutes. That's why they are getting two stars instead of just one.

Came in to get my shock absorbers , control arms, and sway bar links replaced along with a wheel…read morealignment. After driving it back home I hear a clunk coming from the rear just to find the whole control arm and sway bar disconnected entirely as if it was just left there. Not only that they apparently re aligned my wheels but I don't see how (nor feel it) they could do that with this not being properly fixed let alone to not notice it. Took my car somewhere to get fixed and now I'm being told I need new tires because the tread is too uneven or barely any left.

Advance Auto Parts - autopartssupplies - Updated June 2026

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