Very helpful customer service Very polite and professional…read moreand helps you get a good deal

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Very knowledgable staff and wide range of selection, aside from that best place in el paso to make…read moreur vehicle FAST

From the owner: Car Parts Machine & Engine Supply, has been in business in El Paso since 1920. The business builds…read moreengines for racing, as well as industrial applications such as construction and farm equipment. The performance customer is going to be very, very happy here. We are going to change the idea that speed shops are small places with not much inventory and high prices. We're more like Summit. Low prices, lots of stuff. The "new" store is an interesting mix of engine related parts and tools servicing the racer, street machine crowd, light duty mechanic, machine shop owner or do-it-yourselfer, in addition to heavy duty diesel fleet operators and technicians. CPM is finishing up its second parts store expansion in two years, this one bringing the total parts store to about 4500 sg.ft. The new layout consists of a large showroom and retail space where customers can pick up parts and view the shops machining capabilities

After waiting in the checkout line for 5 minutes with NO ONE in the parts/exchanges line... After…read moremaking eye contact with 3 different employees either on the floor, or working in the racks... After 3 more customers joined me in the checkout line... After one employee noticed that the checkout line was getting rather long... After he pulled someone from the back and after that person proceeded to call the next person (who had just arrived) in the parts/exchange line... After all this, I tossed my items into the wire stand by the register and left. Sitting in the parking lot to write this review, 10 minutes later, none of the people behind me have made it out of the store yet. I'll driving up out of my way to go to PepBoys from now on.

Jorge helped me pick out the best wipers for my car and offered to install them. Best auto parts…read morebuying experience ever.

We love our new camper shell it really allows us to store RV equipment when getting away for the…read moreweekend!

These guys were badass, great pricing and the customer, me, was first. I would recommend then…read morewholeheartedly.

A shout out to auto zone 1557 in El Paso Tx. For the…read morelast several visits I've had the good fortune to be assisted by the same employee Jhon Torres (I hope I got the name right) who each time gave me great service and suggestions. They had the part and knowledge. This store is well run. Thank you. Mike G.

Super nice staff, but I came in asking for a breaker bar and literally none of the employees knew…read morewhat it was or what I was talking about. Went and found one at oriellys

Went iss here because our brakes were squeaky plus I needed an oil change. Turns out the brakes…read morewere fine! They did an excellent job charging the oil and very reasonably priced. Bobby is excellent to with with. Definitely recommend this one!!

It is unfortunate that I am having to write this…read more On June 25, 2025, I had service done at this Brakemasters location on my Land Rover. They replaced the harmonic balancer, idler pulley, serpentine belt, and performed an oil change. On August 27, 2025, my car stalled out with no power and had to be towed back. That Friday morning, the shop told me they could not figure it out and asked me to tow it elsewhere. I did. The new mechanic immediately discovered that when Brakemasters replaced the harmonic balancer, the repair had not been done correctly--the bolt could literally be removed by hand. This caused the part to slip, leading to catastrophic engine damage. I attempted to resolve this directly with the store. I spoke with Curtis, who was dismissive, rude, and adamant that no mistake had been made. On September 2, 2025, I reached out to corporate and spoke with Christian Smith, who returned my call on September 3. He apologized, explained in detail what had happened, and admitted liability. He assured me Brakemasters would "make this right" and that my engine would be replaced either through their corporate account or insurance. Unfortunately, Brakemasters opted to turn this over to Nationwide Insurance, which now wants to total my car. That option does not make me whole--it leaves me without a vehicle and does not even cover the payoff balance. On September 9, I again contacted Christian, making it clear that a payout would not resolve this issue and that I simply needed the repair done. Since then, corporate has completely ghosted me. On September 11, Nationwide informed me that Brakemasters would no longer respond or engage with me and that they would only "settle" through insurance. To this day, Brakemasters has not refunded the money I paid for the faulty repair, nor have they taken responsibility for correcting the damage their negligence caused. My car has now been sitting at another mechanic's shop for over three weeks. This is not how you fix a mistake. This is not ethical business practice. I did not want to post negatively, but I've been forced to. This matter is being reported to the Better Business Bureau, the Arizona Attorney General, and the Texas Attorney General. It is astounding to me that a company can cause this kind of damage, openly admit fault, then abandon the customer entirely. Brakemasters has done nothing to make this right.