Joe's Garage was great to work with…read more I had a unique situation with some damaged roofing material that I needed hauled from a jobsite in Norwich to a recycling facility in Binghamtom. Joe's offered a great rate and was great with communication before, during, and after the process.

My daughter broke down near Binghamton and called AAA. Raymond from Joe's Garage came to tow the…read morevan home and was super kind and friendly. I was home when he arrived to drop off the vehicle and he could not have possibly been more friendly and helpful as we managed to get it perfectly into the driveway despite the issues with the vehicle. He's clever and courteous. Glad he showed up quickly when my daughter broke down!

Very accomodating, quality work and very reasonable charge…read moreWhat else is needed. Excellent

On Saturday evening our daughter and her fiance wound up with 2 flat tires on their way home to…read morePhiladelphia. It was after after 7 p.m. by the time they got roadside assistance who towed them to Baker Dale. I had called the shop after 6:30, not expecting a live person - but the owner answered! He said he wasn't in the shop at the time but would be going back there within a couple of hours (seriously - on a Saturday night??). My daughter called him (as he suggested) when they got towed there, and he showed up shortly after with his wife and grandsons in tow. He set them up with 2 retreads for a ridiculously low price. His wife even drove my daughter to an ATM because they only took cash. They were the nicest people you could imagine, and they made sure my daughter and her fiance were fine for the duration of the trip. I'll take a small town garage any day - no VIP or chain would have given them the time of day!

Great customer service timely service for a walk in, no appointment. Nice area to relax and work…read morewhile I waited.

People who lack personnel needed to reasonably be able to make repairs in a reasonable time frame.read more

I have not had my vehicles worked on here yet, however, my tire exploded this morning down the road…read morefrom the shop and the owner was kind, respectful, and went out of his way to help me. After about 30 minutes of putting another tire on I went to pay him and he refused any money. He simply said "Merry Christmas" and went back to his shop. How's that???? I did buy him a card and I'll be dropping off a bottle of wine next week.

The most honest, decent, friendly mechanics you'll ever find, year after year…read more Consistent top grades. Call them for an appointment..you'll see what I mean.

We had car issues on a Sunday morning when they're usually closed but the shop owner and another…read moreworker came out to help us and got us road ready in 5 minutes for very cheap. Genuinely great people, and would highly recommend.

I locked my keys in my car this morning (8/14) around 7am and went over to the shop hoping someone…read morewas there. Lucky for me the owner was there early and agreed to come help me out. He was able to unlock my car with ease. I know I couldn't have gotten it unlocked without his help. After this experience I will absolutely be coming back again for car repairs.

Friendly and welcoming atmosphere. Matt & Pete are very nice. I've been looking for a trustworthy…read moreand reasonably priced auto repair shop for my vehicle(s) and after my experiences them. I can honestly say i will use Precision for any future vehicle services.

Two vehicles, three sets of tires, brakes, all the regular maintenance as well as the typical…read morerunaround "grease the chassis/gallons of wiper fluid" extra $150 labor/parts scam for about a year. (4) appoints in a row with the $100k vehicle; (1) Drivers door creased the entire length of the botton. Hinges twisted, door sprung so bad it had an air gap you could spit through. damage was visible enough i didn't have to attempt to open the handle to know. i calmly turned around and after the unbelievable run around on me as if I was crazy. upon "review of security footage", "split the cost with me", they resultantly made right. no apology but mistakes happen. (2) Inspection and tire rotation/alignment. Alignment had been locked out of it enough to bend an upper control arm, tie Rod and junk a spindle (none of which had I replaced as of that point; assuming if they were aware of the situation I'd be more than happy to have them take care of it. i was told all good no issue, straight as can be on the digital printout... double checked the run down on the work order i requested and all in 2-3 day time line they actually called me for once to have completed and ready to go for once. needless to say the broken tail light lens cover was the least of my focus. Tires never even came off prior to "alignment" of which couldn't be adjusted sitting on the rack. good thing it was spot on. (3) once I "failed" emissions as per the next routine inspection visit with no real problem or explanation; I should have know/seen enough. however a little odometer and half a tank or fuel "they needed to put miles on to reset" the computer wasnt enough; a technican took my vehicle home and again used to pickup pizzas for the whole shop for lunch that day as well. never did see what emissions issues all of a sudden went away (I forgot to return stock factory settings tune back in the vehicle from my laptop before inspection). more miles won't change that but glad i could sponsor the pizza party. (4) best trip yet. routine service. another set of tires and requested my take offs which was against protoco/unheard of/so foolis for that/another comment or two about my take off oil filters and oil too justified my sure "transmission flush"and filter" cost me an entire transmission rebuikd. ran flawless and recalls of any kind handled. never had any issues until five mikes after that trip. for good measure I told them I forgot I had wanted new cv axles too and brought it. back shortly after. the transmission issue was at that point; predictable and repeatable in a sequence you could set your watch by. reset settings and back normal for 9-10 mikes deoending on shifting to reach temperatur. i took it back all good without a code light or word. axles surprise surprise couldn't get done now for a week I just said that's fine I will take it for now and needed it for the weekend. as you can imagine the cover their ass required for another 82 miles. i was spoken to and yelled at, cussed at and told to go elsewhere with my business before the offfice managlent hung up. $1000 and a day later; the boys at Croteaus transmission service from diagnosi/estimate/turnaround time/ to price point and customer service completely exceeded even my best expectation. and don't be fooled by the $10 off mail discounts youll get after service as a thank you and mailed again once or twice as a good persuasive customer service scam. Only get to use one $10 coupon per month. not per vehicle service, per invoice , or even per second new set of tires-free balance and rotation with purchase.. as long as you do it yourself . Conclusion : Pete and the boys should for ahead and throw a pizza party for the mechanis and shop management at Croteaus and thank them for the job they did for one customer that instead of handling things legally or otherwise; you won't have to worry about restitution and as per your professional advice; to take my business elsewhere won't be a problem. Happy to take it here. stay turned for the play by play YouTube uploads from those last 3 service appointments mentionEd above from both the dash cam and go pro audio and video. Maybe the owner would have something to say by that point Instead of hiding In the back. $10 dollar off a gallon of gas coupon for the first pizza delivery I take his vehicle for the weekend to use. But only one coupon per tank full*. I'm sure you guys can handle this service and inspection order with Enough information to stay vigalent on those YouTube keyword searches to find the first one jsut uploaded for you to enjoy.