The inspector took advantage of my daughter and me and told us the rear brakes needed to be…read morereplaced to pass inspection. I had not looked at reviews and was busy with work when trying to navigate what the inspector said needed to be done. I cannot recommend avoiding this outfit enough. So gross to take advantage of people.

Had new tires put on over 1k, had to have all lug nuts tightened elsewhere. Have knock in front…read moreend since tires - getting rechecked back here - Supposed to open at 7:30, had 8 am appointment - it's 8:30 and so far no technician. This is crazy.

I had to pay for 2 oil changes in 1 week. I have been so satisfied in the past always 5 star…read moreservice. Last week I got an oil change and they said I needed rear differential fluid but the part was rusty so I would have to go to dealer. I went to the dealer this week and they gave me photo of cap leaking oil and said I had to do it again. Valvoline said they DO NOT CHECK if the cap is leaking so they would not refund me. What a mystery - they tried to do rear differential because that's revenue to them but they don't care if I leave the garage leaking oil?! Also the dealer verbally told me that I needed coolant and Valvoline said tough luck to that because the dealer didn't put it in the notes.

Yall not ready for this one for real. So mind you they said it was a 30 min wait but it felt like…read more10 years. but its whatever. so basically the assistant manager dylan changed the oil and james and the manager jacob. they changed the air filter or whatever thats fine. but tell me why the car broke down at a traffic light. and people had to push the car. And they left a tool in the car engine. but yall i cant give yall a 0 so ill give yall a 1.

I have used Firestone Vestal for more than 25 years and cannot find fault with any work they have…read moredone!

I would highly recommend this business. My husband and I have always used them for tune ups, brakes…read moreand tires. Today they went above and beyond and were able to fit in a big fix amongst a packed schedule. I was in a bind and the car was undriveable. They were very courteous and understanding. Bob was especially helpful. They were even able to complete the work before I had to shuttle the kids to after school activities. Can't say enough about how grateful I am.

Absolutely love this shop! All the mechanics are knowledgeable, helpful, honest, and hard working…read more I've been hesitant to use other shops but from the first meeting they gave me the best value and when I couldn't pay on the spot they pointed me in the right direction. Highly recommend!!

Went online to select my tires and make an appointment. When I got there there price was 50%…read morehigher. They took some charges off, like tire disposal but they weren't even close to the online price. No sense offering prices online if it's inaccurate. Classic bait and switch.

Do not do business with these people. Do not trust them…read more Goodyear FAILED. So much for Goodyear's good reputation. On local service center is screwed up. They failed to diagnose a basic problem. Damaged the car and commit fraud when they did not tell me and tried to cover up their screw up. Now they will not refund my money and pay for new parts. So, what Goodyear committed fraud and now they want me to accept discount repair. Even after they acknowledge the fraud (failure to notify the damage they tried covering up).

So much for Goodyear's good reputation. On local service center is screwed up. They kept guessing…read moreand replacing parts and our car is not fixed $3400+. Local Toyota dealership caught they mess ups and caught the damage they did. We came in with the car bucking when stopping. They told us the bearings need replacement and cv joint and rear struts. Then abs sensor. Now I come to find they damaged our car and never told us. I found out the original problem was a vacuum hose. And the damaged our transfer case and they refused to replace it with a new part after not telling us they damaged it (fraud). Corporate Goodyear offers 25 cents to the dollar refund after this local store committed fraud refused to have pay full price to fix it right they want us to use used parts to save them money after they admitted what they did was wrong. Not my problem.

The guys here went above and beyond helping me. I was visiting from out of town and my car had a…read moremajor issue which would have caused me to not be able to drive home. There was a snowstorm, shipping delays of the part, and other issues that could have caused another 2-3 day delay, but the guys at Monroe made sure to get everything done as quickly as they could. so grateful for them!

Went there for an oil change and they never put oil back into my car, I was driving with no oil in…read moremy car for 2 weeks without knowing until my car gave up on the side of the highway. My dip stick was bone dry literally no oil in my engine at all which has now caused knocking in my engine and multiple other things.

Accidentally put some diesel in my car in the pump across the road. Walked over to vendervort and…read morethey couldn't be nicer. Walked to my car with me, checked it out, grabbed a pump and some gas cans and drained diesel out. Problem solved. Cap it all off, they wouldn't let me pay a thing. Not even a tip. He called it Vestal Hospitality and said there are good people in the world still. Great service, better people.

I made an appointment for my NYS car inspection with VanderVort. I needed to drive my vehicle from…read moreits location near Harrisburg, PA to NY State (200 miles each way) to get the inspection and chose VanDervort because of its outstanding Yelp reviews. Though it was a shortened holiday work week, they were able to squeeze me in at 4 pm Friday. I called during my drive up to let them know I would be late due to crash and construction delays. They close at 5 but said they'd do their best. When I arrived at 5:15, my service technician, service manager, his son, and the owner were there to greet me. They assured me it was fine and my car was whisked away for its inspection. I got a chance to speak with the owner who told me VanDervort has been around for over 100 years at the same location. We had a heartfelt conversation about my medical journey, medical miracles like hip replacements, cars, and more. Soon, my car had passed inspection and I was free after many months in which I was not able to drive, to go. At the end, there was a sweet surprise that, when I told my cousin about it during my trip back, she said, "I'm crying" (tears of joy). If you are anywhere in the area and need car care and repair, It would be hard to find a more professional, kinder group to work with. I can almost guarantee you will be very pleased!

Great place I went to get a slow leak repaired…read more Turns out I had a cracked rim. They took the time to show me exactly what was wrong Took the tire off the car, showed me the issue then remounted on the car. No charge I'll be back when I need tires again

Here's a clean, strong review version you can post:…read more Back at the beginning of February, we took my wife's SUV to Mavis Discount Tire in Vestal, NY for four new tires. They were the cheapest option we found at $850. While the vehicle was there, they told us a sway bar link was broken and charged an additional $250 to fix it. About a month later, the car started making a loud, obnoxious banging noise. It briefly went away, then came back again a couple of weeks later. We brought it back to Mavis because it seemed related to the repair they had done. They told us the part they installed had failed, but that it was covered under warranty. We picked the car up the following Friday, and the noise was still there. They then said their "mechanic" needed to look at it, but he wouldn't be in until Wednesday. After dropping it off again, they called and claimed the issue was a bad strut mount and quoted us another $1,250. Instead of moving forward with that, I took the vehicle to Weaver's in Owego for a second opinion. Within minutes, they found the real issue -- the sway bar was loose. The same part Mavis supposedly fixed. I brought the receipt from Weaver's back to Mavis and asked to be reimbursed for their improper repair. When I followed up days later, I was told they were "too busy" to look into it. After making it known in their waiting room what had happened, they suddenly refunded me $111 -- but then told me to "get the F out" and not come back. They failed to properly complete their own repair, misdiagnosed the issue, tried to upsell an unnecessary $1,250 fix, and handled the situation in an extremely unprofessional manner. I will never use Mavis again and strongly recommend others think twice before trusting them with their vehicle.

We were new to the area and called this place he got our vehicles in as soon as he could. Prices…read moreare fair, vehicle work done in a timely manner. The gentleman that runs/owns this place is very friendly & honest. We have been there 3 times with 3 different vehicles.

I'm new in town. I'm a non-citizen working as a visiting professor at Binghamton University. I say…read morethis to mention that any deviation from my schedule may become a huge problem to me. Three weeks ago I was driving from Washington DC and the car presented a rather strong malfunctioning. I thought it was going to leave me in the middle of the road at -9F. I didn't. It gave me time to find Dougs Automotive Service and hera I am. Problem solved. Mr. Doug attended my car's problem very effectively and precisely. He was very informative about the problem and its diagnostics as well. Professional and honest. Gerardo Febres.