Simmons Rockwell Hallstead contacted me after I filled out a form about a specific Chevy Equinox…read more Sales rep Georden reached out first, promising he could get it transferred and proposing Tuesday at 10:30AM. I immediately asked for straightforward details in writing: full out-the-door price with fees/taxes, hold policy/deposit rules, registration timing, confirmation the charger was included (with physical verification), and current photos before I drove in. Instead of answers, I had to pry info out of him over days--busy day excuses, falling asleep, being out sick, passing me to Skyler Fish. He dodged confirming the charger/photos, insisted on reconditioning, but never delivered written buyer's order or verification. Kept stringing me along with "transferring it myself" promises. After a full week of back-and-forth, the truth: the car was never available. It was at their Bath location in service/intake for another customer the entire time. They "couldn't locate it" until upper management got involved, then admitted we were "beat to the chase." Georden gave firm timelines (Friday transfer), made assurances he couldn't keep, and wasted my entire week rescheduling around his word. **I specifically wanted the location that actually had the car**--instead, they solicited me and dropped the ball completely. Horrible communication, no accountability. Posting this so others don't waste their time.

Andy McGraw made are car buying experience quick & painless, never any pressure. We've bought our…read morepast 2 vehicles from Andy, along with sending my mother in law & daughter to him to purchase vehicles, which they did. They had the exact same experience He always answered our messages quickly, even when I drove him crazy. We usually look to trade every 3 yrs so I know we'll see him again!! Thanks Andy & Simmonds team.... Karen & Tim Honnick

Just picked up our used vehicle at car depot on main street in Binghamton what a beautiful…read moreexperience it was right from the begining first of all Art is the man no kidding he is so kind he bends over backwards for you now tell me what used car lot puts new spark plugs in and does a tune up I'll tell ya who Art! Seriously if you are looking for a used vehicle you have to go there you won't be sorry appreciate all you have done marilyn and jerry

I have gotten a few vehicles from Art he is a really nice guy who really helps people .u won't find…read moreanother him ..thanks for always giving my husband good vehicles

My family has purchased 3 cars from La Plume over the years, and all of them have aged so well. I…read morepurchased my first car from Mr. Smith this last year ago before moving hours away to my new job. He was so helpful and easy to work with, and ended up giving me a great deal on a 2011 Toyota Corolla. Within a week of purchase, after my first long drive, my check engine light came on, and a few other minor issues came up. However, I called Mr. Smith, and he had me drop the car off at a garage where he totally fixed and payed for everything. It's been 6 months, and this car has handled my heavy traveling so well! It's hard to find an honest car salesman. I would definitely recommend Mr. Smith!

From the owner: Our goal at La Plume Auto is to offer affordable, quality, pre-owned vehicles to the public…read more We take pride in our business and strive for 100% customer satisfaction and rely heavily on repeat customers and world-of-mouth advertising from happy customers. All of our vehicles are serviced and inspected, and the prices include a warranty. We are a family owned & operated business, and we take pride in every vehicle we offer at La Plume Auto.

Had an appointment for a recall on my wife's car for 3:00 PM. Arrived 1/2 an hour early as I…read moremisjudged the drive time since it was my first time there. They took me in right away, finished the recall, had my paperwork done, and had me back on the road before 3:00! Very nice folks and accommodating.

They are local, prices are reasonable, and they give you a ride, to and from. Highly recommended!read more

From the owner: We are locally owned and have been in the auto rental and sales for 30 years. We provide a wide…read morerange of vehicles we specialize in 12 and 15 passenger vans as well as 7 passenger suv"s. Our normal business hours are Monday thru Friday from 8am until 5pm with Saturday hours from 9am to 1pm. We go above and beyond to accommodate those that have car trouble out of the normal business and WE PICK YOU UP and Get You out the Door and on the Road.

My fiancé purchased a car from here about a year ago. It is our own fault for not looking at the…read morecar facts report ourselves, but we were told the car was only in a little fender bender. This was not true and the car actually had structural damage that wasn't disclosed. Again, we should have pull the car facts ourselves, but they were completely dishoneset with us.

I bought my first car from Jeff Kies Auto Sales in 2009. I had it for 18 years and finally said…read moregood-bye to it today. I am absolutely thrilled with my new car. My son has also purchased two cars from them and has been very satisfied. You can't beat their friendliness, charm, professionalism, knowlege and helpfulness. You can't go wrong purchasing a vehicle from them and I highly, highly recommend them!! They will never steer you wrong or take advantage of you. Sue O.